Ian's Messy Desk

OCTOBER 19, 2012

Employees , consider your immediate supervisor as an important internal customers. The workplace requires you keep up-to-date about developments in your field and improve your work skills through ongoing learning. Learn instead to become a team player and to strike a good balance between work and family responsibilities.

Learning 100

Learning Management Skills International 100

LEADERASSISTANT.COM

MARCH 12, 2023

In this episode, Lexi talks about working with international teams, transitioning from an executive assistant to a manager of EAs, and she also shares her experience moving into the software industry.

Management 98

Management 2009 Restaurants Customer Service 98

Service Untitled

AUGUST 8, 2011

The old-fashioned customer service agents spent most of their time on the phones trying to resolve problems, but now such quick social media outlets as Twitter can quickly lead to a firestorm of criticism if not handled immediately. What are the golden rules of knock-down, kick-butt, customer service? Whether we.

Customer Service 40

Customer Service Social Media Training Agencies 40

Success

MAY 8, 2023

After all, the last place you want to be entertaining a 2-year-old is on an international flight. Rent gear when traveling with kids Catherine Churchman used the international baby gear rental service BabyQuip when she traveled with her kids. “It Sure, traveling with kids can be hard. Yet, according to the 2022 “ U.S.

Travel 225

Travel 2021 Collaborate International 225

LEADERASSISTANT.COM

JULY 9, 2023

Capacity is a support automation platform that uses AI to deflect emails, calls, and tickets so internal and external support teams can spend more time doing their best work. David was also an early investor and board member at Nerdy (NYSE: NRDY), an on-demand, real-time learning platform in the ed tech space. David lives in St.

Management 79

Management 2014 2017 2006 79

LEADERASSISTANT.COM

JULY 30, 2023

In a hybrid context, arranging and running lunch and learn events. In this role Yolanda is focused on supporting her executive and his directs by learning about the business needs, connecting with her executive’s directs and attending meetings to stay tuned to what her team and organization needs.

Mentoring 85

Mentoring Training Networking Restaurants 85

LEADERASSISTANT.COM

DECEMBER 24, 2023

Maria has served numerous national and international clients, including US House of Representatives, Disney and Paramount Studios.

Goals 75

Goals 2004 Restaurants Equipment 75

Office Dynamics

APRIL 5, 2017

Learn to be a catalyst for change in your organization and it will catapult your reputation. How can you deliver over-the-top customer service to your internal and external customers? If you’d like to learn more about our Blog-A-Thon you can do so here. Don’t wait for change to happen to you. Joan Burge.

Administrative Professionals 221

Administrative Professionals Assertiveness 2017 Customer Service 221

Service Untitled

JUNE 14, 2010

Service Untitled The blog about customer service and the customer service experience. Without accountability our customer service winds up with the grim consequences of empty promises, excuses and blaming others; most likely the customers. If I shop at Walmart for a pair of denim.

Customer Service 40

Customer Service Etiquette 2010 AT&T 40

LEADERASSISTANT.COM

APRIL 16, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Negotiating 52

Negotiating 2019 International Restaurants 52

Office Dynamics

NOVEMBER 13, 2013

Joan and Jasmine of Office Dynamics International are hitting the road in 2014. As a savvy assistant working in the modern business world moving at supersonic speed, you must learn how to lead yourself in order to be at the top of your game, remain on the cutting edge and be prepared for the future. By Joan Burge.

Negotiating 100

Negotiating International 2014 Customer Service 100

All Things Admin

JANUARY 8, 2024

Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Everything is right there in your procedures manual! Explore all of our systems and procedures development options!

Administrative Professionals 52

Administrative Professionals Mentoring Forms PowerPoint 52

All Things Admin

AUGUST 3, 2022

They help you provide consistent customer service, make it easier for you to delegate tasks, and showcase the value you bring to your executive and organization. © 2022 Julie Perrine International, LLC. Every administrative professional needs a procedures manual. HOW TO USE THIS ARTICLE IN YOUR NEWSLETTER OR WEBSITE.

Administrative Professionals 80

Administrative Professionals Dropbox Mentoring Forms 80

Make or Break Moments

APRIL 14, 2010

This regional economic development trade summit is the brain child of Rita Singh from Miraj International. If you are going to be in the area – consider spending a day of making connections and learning different ways you can collaborate to help others (as well as yourself) achieve your goals.

Customer Service 100

Customer Service 2010 2009 2008 100

Energage

APRIL 12, 2016

As we examine what creates great workplace culture in Top Workplaces , so much comes down to attitude that is cultivated, learned, and practiced. That’s certainly true at TMNA Services, LLC , an insurance services provider based in suburban Philadelphia. Internal Customer Service Focus.

Customer Service 53

Customer Service 2016 2012 International 53

Allwork

JUNE 30, 2022

What you’ll learn. So, I started at Enterprise Rent-A-Car, where I thought they had an amazing training program that for me led the Foundation for Business Knowledge, Customer Service, and inclusion. So, we actually have the mindset of how we support those individuals both externally and our people internally.

AT&T 264

AT&T Policies Management Agenda 264

Make or Break Moments

MAY 7, 2010

The genesis for the series itself has all the makings of a thrilling read: regular correspondence between people around the world; a proactive collaboration between 15 countries; and two marketing professionals who have never met each other face to face, scrambling to learn how to publish a book from the ground up.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JULY 1, 2010

I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. She is engaging and fun as well!”

Customer Service 100

Customer Service 2009 Social Media 2008 100

The Small Business Blog

AUGUST 31, 2010

Whether your target market is local, national or international, the only way you are going to get customers and make profit is by making sure that people know about your business. Customer Service : When talking about putting your business on the map, customer service may seem like an alien thing to mention.

Customer Service 100

Customer Service Social Media Lifestyle Twitter 100

Service Untitled

JANUARY 13, 2014

Our mothers told us when we were very young that we wouldn’t always get everything we wanted, and we must learn to be fair with everyone we deal with in life. So carrying all of this along to adulthood, let’s assume there is something that compels a person to complain about a product or a service. Take a deep breath.

Customer Service 40

Customer Service Etiquette Medical AT&T 40

The Small Business Blog

SEPTEMBER 7, 2010

I am a great believer at looking and learning from big businesses in order to help succeed as a small business; and in this case I believe the big businesses have it spot on – word of mouth is absolutely vital to successfully grow a business. Make sure that your customer service is up to scratch, though.

Customer Service 100

Customer Service Social Media Negotiating Networking 100

Admin Awards

FEBRUARY 2, 2023

What have you learned about the administrative profession from running the awards? I think the biggest thing I’ve learned about the administrative profession is that administrative professionals are a rare combination of so many unique attributes that you don’t often see all in the same person. Additionally, I’m inspired by quotes.

Interviewing 52

Interviewing Administrative Professionals Medical 2012 52

LEADERASSISTANT.COM

NOVEMBER 26, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. I learned long ago not to trust my memory. —David K.,

Email 66

Email Management Confidence Policies 66

Stephanie LH Calahan

SEPTEMBER 10, 2011

Learn the questions you need to ask yourself before you throw anything away. the opportunity cost of bad customer service due to lost information, slow response time to internal or customer needs, or the frustration and stress of looking for lost information. UNLEASH YOUR PROFIT MAKING POTENTIAL!

Filing 100

Filing Legal Customer Service Stress 100

Worxbee

MARCH 29, 2021

For example, they may have started in a more administrative assistant role, but picked up extra responsibilities and learned on the job. When it comes to how and why an executive makes a business decision and what EAs can best do to support them, that’s something that is generally learned at work, rather than taught in a classroom.

Travel 52

Travel Skills Customer Service Project Management 52

Customers Rock!

APRIL 26, 2010

You learn a lot about customers doing that. At Lands’ End and Nordstrom, we learned a lot about customers, by actually spending some time being close to the customer. When I worked at HP , we learned about the “Day in the Life of a Customer” concept, which was very similar to ethnographic studies.

Social Media 100

Social Media Customer Service Phones Holidays 100

Ideas.Ted

JULY 8, 2021

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service.

Carbon Footprint 145

Carbon Footprint 2020 Salary 2019 145

Allwork

MAY 22, 2023

What you’ll learn Explore the surge of flexible workspaces as a response to post-pandemic workstyle changes. But what we’re not tracking or seeing effectively as we use that number is the number of companies that are internally remodeling themselves to copy or to operate in the same way as the flexible workspace industry.

2015 246

2015 AT&T 2019 Management 246

Practically Perfect PA

SEPTEMBER 19, 2014

Yes I have taken numerous courses to assist with my role both internal office courses and external professional courses. Yes, I have taken job-specific software classes, classes to learn organizational and people skills, and took computer certification classes which I was not aware I needed coming right out of high school.

IAAP 100

IAAP Training AT&T Skills 100

Recruit CRM

JUNE 17, 2021

Secure customers accept payments or refunds. Look after customer accounts for non-payment and delayed payment. Provides routine records and posts financial transactions; regulates entries and internal ledgers to financial reporting system reports. Sales representatives are both internal or external sales reps.

Social Media 52

Social Media Skills Salary International 52

Stephanie LH Calahan

JULY 1, 2011

  Keep reading to learn more about what makes this tool unique and maybe you will decide that it could be one of your Productivity Powerhouse Tools too! My entrepreneurial spirit led me to co-found and manage operations at Matrix Group International, a Web development firm in the Washington, D.C., Our great customer service!

Interviewing 100

Interviewing Google Docs Customer Service Networking 100

The Office Professionals Place

AUGUST 13, 2009

Take a course, if you already know the basics, go to the next tier and learn at the intermediate and expert levels. Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Get involved.

IAAP 100

IAAP Filing Administrative Professionals Skills 100

The Small Business Blog

MARCH 16, 2010

In brief each element should contain: - Strengths : internal attributes of yourself or your company that will serve to achieve objectives within the company. Weaknesses : internal attributes of the company that may be detrimental to achieving your goals. Opportunities : external factors that will make success easier.

2007 100

2007 2008 2006 2009 100

Laughing all the Way to Work

JULY 12, 2010

Lynn has organized strategic events such as the companys internal trade show, all-hands meetings, the annual awards banquet, internal events and leadership off-site meetings. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

2010 100

2010 Interviewing Time Zones IAAP 100

Service Untitled

AUGUST 26, 2010

Service Untitled The blog about customer service and the customer service experience. This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list.

Interviewing 40

Interviewing Customer Service Credit Card Networking 40

Catch Friday

NOVEMBER 2, 2010

This is why it is important that when you use social media for business that you really learn to listen. You will also learn more about your audience. Learning as much as you can about the world, your industry and your audience will help you push your business higher. The audience could be internal or external.

Social Media 40

Social Media Twitter Customer Service Facebook 40

Small Business CEO

JANUARY 25, 2010

Make it easy for your customers, according their definition of easy. They will order more, and will continue to do business with you as they learn to rely on you as a data source. If your customer is comparing you to other vendors of your type, they may be unhappy with your service and are starting to shop.

Credit Card 40

Credit Card Customer Service PDF Phones 40