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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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What Are 5 Components of Emotional Intelligence & How Do They Shape Your Future?

Success

include: Self-awareness Self-regulation Internal motivation Empathy Social skills Together, these attributes enhance your ability to create strategic partnerships, make better decisions, lead more effectively and build a safe and thriving work culture. As such, it can be learned over time to unleash the power of your own personal development.

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Emerging Technologies for Administrative Professionals

All Things Admin

Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry.

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7 Must-Do Actions to be Successful in Your Career as an Administrative Assistant

Office Dynamics

Whether these morning meetings take place in person or over the phone they are vital to the executives and assistants team success. Learn to be a catalyst for change in your organization and it will catapult your reputation. How can you deliver over-the-top customer service to your internal and external customers?

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Customer service continues to center on good client communication

Service Untitled

The old-fashioned customer service agents spent most of their time on the phones trying to resolve problems, but now such quick social media outlets as Twitter can quickly lead to a firestorm of criticism if not handled immediately. What are the golden rules of knock-down, kick-butt, customer service? Whether we.

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9 Traits of a Successful Manager that Increases Productivity

Productivityist

This means no meetings, and perhaps even limited phone calls. Learn to prioritize. This can make it difficult to know which tasks you need to complete first and often lead to multitasking (which you have learned can be unproductive). Continue to learn. It can be easy for a manager to feel as if every task is urgent.

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Dozens of times throughout the day, you refresh your phone to see if you have new emails. —David K.,

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