LEADERASSISTANT.COM

JULY 30, 2023

In a hybrid context, arranging and running lunch and learn events. In this role Yolanda is focused on supporting her executive and his directs by learning about the business needs, connecting with her executive’s directs and attending meetings to stay tuned to what her team and organization needs.

Mentoring 84

Mentoring Training Networking Restaurants 84

LEADERASSISTANT.COM

MARCH 12, 2023

In this episode, Lexi talks about working with international teams, transitioning from an executive assistant to a manager of EAs, and she also shares her experience moving into the software industry.

Management 98

Management 2009 Restaurants Customer Service 98

LEADERASSISTANT.COM

JULY 9, 2023

Capacity is a support automation platform that uses AI to deflect emails, calls, and tickets so internal and external support teams can spend more time doing their best work. David was also an early investor and board member at Nerdy (NYSE: NRDY), an on-demand, real-time learning platform in the ed tech space. David lives in St.

Management 78

Management 2014 2017 2006 78

Ian's Messy Desk

OCTOBER 19, 2012

Supervisor recommendations carry a lot of weight when it comes to decisions about raises, promotions, training resources and even job references. Employees , consider your immediate supervisor as an important internal customers. Learn to manage your supervisor by taking initiative, being professional and resourceful.

Learning 100

Learning Management Skills International 100

Success

FEBRUARY 15, 2022

In the hopes of healing her own life, she sought training in coaching, nutrition, fitness and mindfulness, and her goal became to teach others how to balance a thriving career, body and mind. After spending a decade grappling with a fast-paced career in marketing and two autoimmune diseases, AlTai hit burnout. Elena Cardone.

Mentoring 312

Mentoring International 2021 Social Media 312

Success

MARCH 4, 2024

Success Habits: Proven Principles for Greater Wealth, Health, and Happiness By Napoleon Hill Though Napoleon Hill died more than five decades ago, there is still much one can learn from his teachings. Rather than leaving the reader with vague lessons learned, Kawasaki spells it out with tips, advice and quotes.

UPS 290

UPS Social Media Etiquette Health 290

Service Untitled

AUGUST 8, 2011

The old-fashioned customer service agents spent most of their time on the phones trying to resolve problems, but now such quick social media outlets as Twitter can quickly lead to a firestorm of criticism if not handled immediately. What are the golden rules of knock-down, kick-butt, customer service? Whether we.

Customer Service 40

Customer Service Social Media Training Agencies 40

All Things Admin

JANUARY 8, 2024

Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Everything is right there in your procedures manual! Explore all of our systems and procedures development options!

Administrative Professionals 52

Administrative Professionals Mentoring Forms PowerPoint 52

LEADERASSISTANT.COM

APRIL 16, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Negotiating 52

Negotiating 2019 Restaurants International 52

Office Dynamics

APRIL 5, 2017

Learn to be a catalyst for change in your organization and it will catapult your reputation. How can you deliver over-the-top customer service to your internal and external customers? If you’d like to learn more about our Blog-A-Thon you can do so here. Don’t wait for change to happen to you. Joan Burge.

Administrative Professionals 221

Administrative Professionals Assertiveness 2017 Customer Service 221

Service Untitled

JUNE 14, 2010

Service Untitled The blog about customer service and the customer service experience. Without accountability our customer service winds up with the grim consequences of empty promises, excuses and blaming others; most likely the customers. If I shop at Walmart for a pair of denim.

Customer Service 40

Customer Service Etiquette 2010 AT&T 40

All Things Admin

AUGUST 3, 2022

They help you provide consistent customer service, make it easier for you to delegate tasks, and showcase the value you bring to your executive and organization. © 2022 Julie Perrine International, LLC. Every administrative professional needs a procedures manual. HOW TO USE THIS ARTICLE IN YOUR NEWSLETTER OR WEBSITE.

Administrative Professionals 80

Administrative Professionals Dropbox Mentoring Forms 80

Make or Break Moments

APRIL 14, 2010

This regional economic development trade summit is the brain child of Rita Singh from Miraj International. If you are going to be in the area – consider spending a day of making connections and learning different ways you can collaborate to help others (as well as yourself) achieve your goals.

Customer Service 100

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Success

DECEMBER 14, 2022

Commutes can be the bane of city dwellers’ existences, but not for commuters at the Armitage train station in Chicago. In the coldest of winter mornings, Janet Martin, with Chicago Transit Authority, mans the turnstiles, welcoming customers with a smile. The need is so great for people to learn how to give.”. I’m screwed.”.

2017 279

2017 Gifts 2012 2001 279

Allwork

JUNE 30, 2022

What you’ll learn. So, I started at Enterprise Rent-A-Car, where I thought they had an amazing training program that for me led the Foundation for Business Knowledge, Customer Service, and inclusion. So, we actually have the mindset of how we support those individuals both externally and our people internally.

AT&T 264

AT&T Policies Management Agenda 264

Practically Perfect PA

SEPTEMBER 19, 2014

Obtaining funds from work to complete training in the current environment is difficult. Yes, Outlook Training and Training in Supporting a University Committee. To be effective in any position you need to be on the forefront of technology and systems use so I have attended many training courses for software and technology.

IAAP 100

IAAP Training AT&T Skills 100

Make or Break Moments

MAY 7, 2010

The genesis for the series itself has all the makings of a thrilling read: regular correspondence between people around the world; a proactive collaboration between 15 countries; and two marketing professionals who have never met each other face to face, scrambling to learn how to publish a book from the ground up.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JULY 1, 2010

I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. She is engaging and fun as well!”

Customer Service 100

Customer Service 2009 Social Media 2008 100

Allwork

MAY 22, 2023

What you’ll learn Explore the surge of flexible workspaces as a response to post-pandemic workstyle changes. But what we’re not tracking or seeing effectively as we use that number is the number of companies that are internally remodeling themselves to copy or to operate in the same way as the flexible workspace industry.

2015 246

2015 AT&T 2019 Management 246

LEADERASSISTANT.COM

NOVEMBER 26, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. I learned long ago not to trust my memory. —David K.,

Email 66

Email Management Confidence Policies 66

Service Untitled

JANUARY 13, 2014

Our mothers told us when we were very young that we wouldn’t always get everything we wanted, and we must learn to be fair with everyone we deal with in life. So carrying all of this along to adulthood, let’s assume there is something that compels a person to complain about a product or a service. Take a deep breath.

Customer Service 40

Customer Service Etiquette Medical AT&T 40

Service Untitled

AUGUST 26, 2010

Service Untitled The blog about customer service and the customer service experience. This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list.

Interviewing 40

Interviewing Customer Service Credit Card Networking 40

Laughing all the Way to Work

JULY 12, 2010

Lynn has organized strategic events such as the companys internal trade show, all-hands meetings, the annual awards banquet, internal events and leadership off-site meetings. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

2010 100

2010 Interviewing Time Zones IAAP 100

Stephanie LH Calahan

JULY 1, 2011

  Keep reading to learn more about what makes this tool unique and maybe you will decide that it could be one of your Productivity Powerhouse Tools too! My entrepreneurial spirit led me to co-found and manage operations at Matrix Group International, a Web development firm in the Washington, D.C., Our great customer service!

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Interviewing Google Docs Customer Service Networking 100

Musings of a High-Level Executive Assistant

JANUARY 3, 2013

Here is an example when I was overseeing interns. One intern had sent out a mass email without realizing the difference between the to, cc, and bcc fields. Now imagine you are an assistant and you didn't realize or learn something equally basic and fundamental as how to use email in a business context.

Agencies 40

Agencies Dropbox Email Learning 40

Service Untitled

FEBRUARY 29, 2012

Constantly you should be having interactions and it should just be a never–ending process of learning and growing and getting better and building relationships and having interactions, and that’s the type of environment we want to promote. They’ve learned the ones that they want and they just want to answer the phones on a day–to–day basis.

Interviewing 40

Interviewing Customer Service Skills Goals 40

The Small Business Blog

MAY 8, 2006

Firstly, you need to understand in the UK there is no requirement to have any formal training or qualifications before calling yourself an accountant. This week we have now seen the Association of International Accountants ‘AIA’ making the same call in a recent article. Hopefully not! Keep posting!

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On The Job

JANUARY 26, 2009

So, why not devise internal company games that get employees to solve crosswords or anagrams or puzzles that have to do with company products or history? Use training theater. Or, visit businesses known for their customer service, even if it’s not your particular industry. Take a road trip.

Management 100

Management Restaurants Stress Health 100