Office Dynamics

DECEMBER 3, 2009

I was fortunate this year to interview two great people. One thing Maria said early in our interview was their partnership was like a "professional marriage." Maria : "Ken has an open-door policy. Maria Berthiaume CPS is the Administrative Assistant to the President of Harrison College (formerly Indiana Business College).

Administrative Professionals 100

Administrative Professionals Interviewing Confidence Policies 100

Office Dynamics

DECEMBER 3, 2009

I was fortunate this year to interview two great people. One thing Maria said early in our interview was their partnership was like a "professional marriage." Maria : "Ken has an open-door policy. Maria Berthiaume CPS is the Administrative Assistant to the President of Harrison College (formerly Indiana Business College).

Administrative Professionals 100

Administrative Professionals Interviewing Confidence Policies 100

Laughing all the Way to Work

SEPTEMBER 30, 2007

It is exciting when you get that phone call to tell you that you were selected for the job you applied for. There is a lot of work that goes into preparing for the interview and to know that you were successful is a great feeling. Tags: workstation successful interview new job.

Interviewing 100

Interviewing Fax 2007 Phones 100

On The Job

AUGUST 2, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Monday, August 2, 2010 3 Ways to Quit Being So Rude With Technology In the good old days, you put in your time at work then went home. Mass e-mails will only be sent in dire circumstances.

Telecommuting 100

Telecommuting 2010 Social Media Interviewing 100

The Office Professionals Place

NOVEMBER 4, 2009

Wright, Author So Youve Got the Job Interview - Now What? This morning the phone rang - youve got an interview! Obviously you really want the job, and to get this job, youve got to really shine in the interview. Treat the interview as your first day on the job – come in prepared to show what you can do.

Cover Letter 100

Cover Letter Interviewing Resume Filing 100

Small Business Labs

SEPTEMBER 7, 2010

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients.   We also use iPads at Emergent Research. 

2010 100

2010 Social Media Retirement 2020 100

On The Job

AUGUST 27, 2008

I think it's that way for many people who get caught up in interviewing for a job they really, really want. We all know that when we interview we're supposed to ask intelligent questions about the job, the company, the industry, etc. While management may say there is an open-door policy, is there really? Body language.

Job Hunting 100

Job Hunting Interviewing Clothes Policies 100

Make or Break Moments

AUGUST 27, 2010

SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness Customer Service Articles Alltop Customer Service AllWrite Ink Articles by DCB Church of the Customer Customer Care Institute Customer Experience Crossroads Customer Service Articles Customer Service Point Marketing 4 Business Open Forum (..)

Customer Service 100

Customer Service 2009 2008 2010 100

On The Job

APRIL 20, 2009

Because while the human resources department may have provided you with two days worth of training and given you an employee handbook as thick as the Trenton phone book, you've just screwed up in a way you never imagined: You ate at your desk. Understanding the difference between policy and reality. How were you supposed to know?

Cubicle 100

Cubicle Phones Policies Learning 100

Recruit CRM

FEBRUARY 28, 2022

For example, virtual recruiting might be employed at the top of the funnel, with in-person recruiting used for the final interviews. Then, only the top candidates would be invited to in-person interviews. 2. Second, they are an economical alternative to traditional in-person interviews.

Resume 75

Resume Interviewing Collaborate Phones 75

On The Job

JULY 16, 2009

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 16, 2009 How to Quit a Job Properly No one talks much these days about quitting a job. Before you tell the boss, understand your company’s policy about employees who quit.

2009 100

2009 Legal Filing Interviewing 100

Denise Aday

NOVEMBER 9, 2010

Includes: Initial phone session. Up to 2 phone calls per week. We’ll work with you to outline needs and requirements, identify potential providers to meet them, and coordinate the interview and engagement process. Choose Personal Productivity, Systems and Procedures, or combine both for maximum impact. Detailed action plan.

Training 40

Training Policies Phones Purchasing 40

Laughing all the Way to Work

APRIL 2, 2008

Here are a few tips when starting a new job: Pay attention to the questions you were asked at the interview. In one interview, the person interviewing me said he needed his filing done on a daily basis as many people were using the files and it was important to have all the information up to date.

Filing 100

Filing Interviewing Fax Confidence 100

Service Untitled

OCTOBER 2, 2012

From the moment you visit the website, you are guaranteed free shipping, immediate delivery, 365-day return policies, and a host of good-natured and efficient customer service personnel right at your fingertips or on the phone should any part of your shopping experience go awry.

Customer Service 40

Customer Service Cubicle Salary Clothes 40

On The Job

JULY 22, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? They can talk about work on Facebook using their (smart) phones, or they can tweet at midnight from home about work.

Social Media 100

Social Media Facebook Twitter Legal 100

Allwork

FEBRUARY 26, 2024

Daan van Rossum [ 00:00:02 ]: I think it’s really going to be much less about work as we do it today, which to me is really Nick Bloom told me in my interview with him. And so when you do it at a team level and you have all these teams basically having their own policy, their own team agreements, then it also works as a company.

AT&T 246

AT&T Collaborate Environment Dropbox 246

Laughing all the Way to Work

OCTOBER 6, 2009

it requires a firm culture that discusses recovery openly and strongly support it -both in action and written policy. and hopefully, they have supportive procedures and policies in place to help them." Admin in the Spotlight: Interview with Lynn Holgat. This is usually a lot of "talk" in companies.but little real support for it.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Musings of a High-Level Executive Assistant

FEBRUARY 3, 2015

2) Ask to meet for fun and to conduct informational interviews When you send out an email as mentioned above, those who are happy to hear from you and want to help you will respond. You can hang out with your friend and informally conduct an informational interview. Those who are too busy will probably just read it and delete.

Job Hunting 40

Job Hunting Resume Cover Letter Interviewing 40

Service Untitled

JUNE 25, 2012

Amazon, Zappos, and the Ritz Carlton hotels pictured clients and guests having access to every amenity, guaranteeing satisfaction with unquestioned return policies, and hiring the most effective agents who could bring a dream to reality. We just cannot depend on the front desk agent who answers the phone or who replies on Facebook.

Customer Service 40

Customer Service Credit Card Interviewing Purchasing 40

Service Untitled

APRIL 8, 2010

Everyone puts their best attitude forward when interviewing for a position, but during the training period and internship, we can use the opportunities to observe and evaluate each new customer service agent. Ineffective interactions will result in inconsistent policies among other customer service agents, and it is sure to create chaos.

Customer Service 40

Customer Service Training Etiquette Confidence 40

Allwork

JUNE 5, 2023

Also, you have a great podcast, which I’ve been lucky enough to be a guest on about the social responsibility at work and your interview change makers who are actively creating solutions for this mission. Well, welcome, Angela. Really glad to have you here. Value that wasn’t even unlocked in the past.

AT&T 246

AT&T Skills Agencies Goals 246

Denise Aday

NOVEMBER 15, 2009

I was asked by a fellow blogger a few months ago to do an interview by email. I never heard back from her and the interview didn’t appear on her blog. It’s still an interview and quite relevant to this blog. My policies are spelled out in my contract, which clients must read and sign off on before we begin working together.

Social Media 40

Social Media Agencies Interviewing Phones 40

Service Untitled

MARCH 22, 2010

This very successful store’s unique business practices and philosophies have been written about in countless books and magazines over the years and from visiting the store or dealing with them over the phone or online, you can tell why. Liberal return policy.

Customer Service 40

Customer Service Policies Purchasing AT&T 40

On The Job

APRIL 13, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Tuesday, April 13, 2010 How Badly Do You Need Time Off? She also plans to “unplug” from her job, leaving the laptop at home. “If

2010 100

2010 Stress Cubicle Time Zones 100

Service Untitled

FEBRUARY 19, 2010

Through training, monitoring, coaching, practice and new policies, employees understand that customers are driven by what they think about a business or service, and we want them to see positive perceptions. This is where standards of KPI or Key Performance Indicators come into play.

Verizon 40

Verizon Customer Service Phones Etiquette 40

Service Untitled

FEBRUARY 26, 2010

So we have a few of Panera’s policies that set them apart from other restaurants, and that includes antibiotic free chicken, no trans fat, many natural ingredients and an impressive list of whole grain breads, but does that have a significant impact on customer service and the Business Week’s award?

2010 40

2010 Customer Service Restaurants Etiquette 40

Service Untitled

APRIL 5, 2010

The prices are low, no questions asked for the return policy, 99% in stock merchandise, and 2/3 of the US are able to have merchandise delivered overnight. The site also offers a referral program with cash incentives, and the customer service toll-free phone numbers and contact information are easily accessible.

Customer Service 40

Customer Service Etiquette Negotiating Clothes 40

Men With Pens

FEBRUARY 18, 2010

When you add up the time it takes for estimates, contracts, printing, filling, phone calls, and all the rest, you’ll lose money without a minimum. Even if the meeting is just an hour, I have to account for the extra time of meeting prep, road time, and returning phone calls I miss while out of the office.

Elance 40

Elance AT&T Phones Policies 40

Service Untitled

APRIL 16, 2009

For the company, it’s upselling disguised as a policy. Something along the lines of “we can’t change the minimum charge policy, but while our team is there fixing the issue, maybe they could also look over other potential issues?&# Or at least to make you think about it instead of flat out refusing.

Customer Service 40

Customer Service AT&T Policies Expenses 40

Musings of a High-Level Executive Assistant

MARCH 22, 2013

My question however, is… should I disclose the reason for my termination in my job interviews? While the company has a lax policy of just make sure your work gets done, the fact that the event was related to amicable termination is the problem. Needless to say, I was also terminated. And what is the best way to present it?

Etiquette 40

Etiquette Temping Gossip Job Hunting 40

Men With Pens

JANUARY 14, 2010

Listen to Picasso After the release of his fourth book Roadshow: Landscape With Drums , I listened to an interview with Neil by original MTV VJ Mark Goodman. Reply James ( @MenwithPens ) January 15, 2010 at 10:31 am When I bought my voice recorder to interview Kevin Parent, I thought to myself, “Great. Powered by frugal

2010 40

2010 AT&T Email Interviewing 40

Men With Pens

JANUARY 21, 2010

As if getting them on the phone is too expensive, like it used to be. Because even today (sigh), it is too expensive for me to get hundreds of people on the phone every day. Interviewed By Stand Up Comedian Jordan Cooper Reply Mke T Nelson ( @MikeTNelson ) January 22, 2010 at 2:03 pm Great article of course Josh! Perfect phrase.

2010 40

2010 AT&T Interviewing Learning 40

Men With Pens

MARCH 8, 2010

Throughout the months of phone calls, backtracking, moving forward, and backtracking again, there was a lot of confusion. My phone plressed the return key and it submitted. Either way, we have policies on keywording that way. Now, it’s in the hands of a new TOS and policies. Then the executor found another will.

2010 40

2010 AT&T Staples Email 40

On The Job

OCTOBER 28, 2009

I recently interviewed an employment law expert, who pointed out there are a lot of myths that employees believe, including the one that they can say what they want at work. That includes, she says, anything introduced into the work environment with personal handheld devices such as smart phones, which can show videos or photos.

2009 100

2009 Job Hunting Telecommuting Networking 100

Men With Pens

JUNE 13, 2010

Well, Dean came through with flying colors and sent me half the interview – by the time I hit the end, I couldn’t wait to read the rest. And you’ll learn why right here in this valuable interview with a pro copywriter. Of course, there are the phone calls and urgent emails from clients I have to field.

2010 40

2010 Interviewing AT&T Phones 40

Ian's Messy Desk

JULY 28, 2010

Get a single notebook and use it to record notes, phone numbers, web addresses, ideas, to-dos, etc. Create a list or binder of regularly referenced material, such as phone numbers, and keep it accessible in a desk drawer. Schedule filing time at least once per week. To be more productive, allocate 15 minutes each week.

2007 100

2007 Filing 2009 AT&T 100

Musings of a High-Level Executive Assistant

JULY 8, 2016

And when people meet me for the first time in person after only emailing or being on the phone they remark that I smile a lot and am more “fun” because they don’t get to see that side of me; there is a disconnect of what they imagined I would be like in person. During the interview process ask about the company culture. Look into it.

Temping 40

Temping Stress Holidays Email 40