Expert insights. Personalized for you.
A s if succeeding as a small business isn’t hard enough, there’s word today from BusinessGrow.com (an outstanding website, by the way) that Verizon brazenly stole/scraped original content and shrugged after being caught. The Best Blogger on Solopreneurship Is… Web Site Verizon plagiarism Verizon theft MORE
So far, thanks to the efforts of Climate Corps, companies like Google, Facebook and Verizon (collectively) have been able to uncover close to a billion dollars in savings that are directly contributed to making wiser decisions as it relates to energy efficiency. Businesses need all kinds of resources in order to thrive and one of their best ones are the interns that they recruit. MORE
Fiber optic plans are beginning to be offered by telecommunications companies – Verizon FiOS is just one example. It should come as no surprise that broadband Internet technology is more popular now than ever in the past. Indeed, it helps businesses throughout the world operate on a daily basis and is a huge part of many of our lives now thanks to social media. MORE
I’ve been with Verizon as my cell phone carrier for the past 11 years, even though other companies have offered me everything from a free phone to unlimited minutes over the years. But because every time I have contacted Verizon’s customer service department they’ve made sure I was happy with the outcome, I’ve never one considered leaving them. I realize not everyone has had this same experience with Verizon, but this isn’t about anyone else. MORE
Verizon. • J ohn Caples was a legendary ad executive and copywriter. Legendary ad executive and copywriter John Caples. He worked for 40 years at BBDO, one of the nation’s largest ad agencies, and he was BBDO’s vice president when he retired. He died in 1990. During his first year as a copywriter, Caples wrote one of the best-known direct-mail ads of all time. Writing about a home-study course offered by the U.S. MORE
Companies such as Best Buy and Verizon (where I was most recently actively engaged in this as the community program manager) see these gains and are able to use them to calculate an ROI on their communities. For example, Verizon’s residential community also has an Idea Exchange , where customers have the opportunity to help Verizon improve their products and services, as well as innovate around new products. MORE
According to Verizon’s 2013 Data Breach Investigation Report, 72 percent of data breaches affect small businesses, making it clear that cybercriminals and automated attacks don’t discriminate on company size.… As your small business gains momentum, you’ll undoubtedly juggle countless tasks at once, so when it comes to data security, it’s easy to put it on the back burner. MORE
I have attended two of these events in the past – as a Lithium customer (Verizon). Having been a Lithium customer for the past two years, when I was the Verizon Community program manager and social media strategist, I am probably a bit different from other “thought leaders” who attended the briefing and the event. MORE
Verizon and Cisco have teamed up to bring business owners The Better Way Challenge. Each month until May 31st, 15 lucky people will be chosen to win a free Flip MinoHD when they sign up for a free 30 day trial of Verizon’s Collaboration Center. Verizon Collaboration Center is a better way for businesses to meet online, present projects, and share calendars and ideas. MORE
If your phone doesn’t have a hotspot, you can also purchase MiFi devices like Verizon’s Jetpack that allows you to connect devices to the internet via your mobile data package. I celebrated the July 4 th holiday by taking 4 days off from work. It was a hot few days here in southern Maine, and as usual, the hot weather broke with a round of strong storms rolling through on Saturday. MORE
An interesting recent move by a big corporation is Verizon's partnership to develop workspace-as-a-service spaces with Grind. The annual U.S. Global Coworking Unconference Conference (GCUC) was held last week in Los Angeles. Based on what we saw, heard and learned, coworking is entering the mainstream. Our top 10 reasons why are: 1. MORE
The “ 3G models include a free 100 MB per month of mobile data from Verizon Wireless.&#. Copyright © 2011 Marlon Ribunal. Visit the original article at [link]. Post written by Marlon Ribunal. Follow me on t witte r. Around December last year (2010) Google launched a pilot program in which they gave away thousands of notebook units they called “Cr-48″ – a prototype of the Chrome OS-based notebook. MORE
Possibly, these new features are what tipped the scales toward the deal recently struck with the NFL, Verizon, Viacom, and Time Warner, Inc. Maybe you have heard about the IPO that raised billions in funding for Twitter’s next big steps. However, in the midst of all that confusion, you might have missed the flurry of developments that can empower your next trade show event. MORE
In my role as Community Manager at Verizon (where I am a contractor), I am speaking on how to use a branded community to engage customers and move from customer support to customer relationships. There are many great sessions throughout the three conferences (including another Verizon session at the Customer Uninterrupted event on using technology to support customers). There has been a lot going on lately here at Customers Rock! October is going to be a busy month. BlogWorld. MORE
A data security report compiled by Verizon shows that in 2016, there were 80,000 data security issues. Data breaches are more prevalent today than ever before. Unknown to many businesses, most cyber attackers take advantage of website and system vulnerabilities that are easily preventable. If your business has little to no data breach protection, it is at a high risk of exposing crucial data to malicious third parties. MORE
Where the AT&T customer service representative may have just started out defending her company, I doubt that AT&T wouldn’t want all their customers to be happy, but I can’t help but think of all the customers running over to Verizon after that outburst. Rachael Parcht, customer service representative for AT&T may have just been having an incredibly bad day, but that hardly can be viewed as an excuse for her terrible conduct on Twitter. MORE
The 2018 Verizon Data Breach Investigations Report found that 58% of cyberattacks target small to medium-sized enterprises. Risk is inherent to all businesses, whether large or small. Unfortunately, there seems to be a greater focus on high-impact criminal activities within large corporations. Since the media focus on large businesses, it is easy to think that your small business is not at risk. MORE
Verizon Retreats From Plan to Offer Nexus One Service (Update2) Reply Mark W. MORE
There are three schools of thought on product pricing: Set it and forget it Set it and haggle Leave it open for interpretation We are used to the price being the price and unless there is a coupon or special, … Continue reading → Customer Moments Perceptions Resolving Conflict pricing issues product pricing rebate forms setting prices Verizon MORE
Instead of using your phone, you can invest in devices like the Verizon Mifi. Whether you are frequently outdoors for business or you simply like traveling, bringing some essential gadgets with you can help ensure not only your comfort but safety, too. However, with so many items to choose from, picking out the most important ones can be tricky. You can end up spending a lot of hours just packing your things. MORE
If you’re listening AT&T and Verizon, you may want to take note that you lost my business. TheMarq A Human Perspective on Business and Life Motorola CLIQ Review - Part 1 Technology Review Last week I bought the Motorola CLIQ. Admittedly, I’ve not spent enough time with the device to give it a meaningful review. So, instead I’ll chronicle my use of the device as the weeks and months pass. My point of reference is the Blackberry Pearl Flip, model 8220. MORE
Customer Moments Perceptions Resolving Conflict pricing issues product pricing rebate forms setting prices VerizonThere are three schools of thought on product pricing: Set it and forget it Set it and haggle Leave it open for interpretation We are used to the price being the price and unless there is a coupon or special, the marked price is what you are expected to pay. Conversely, if you have traveled [.]. MORE
According to the 2020 Data Breach Investigation Report from Verizon, 70% of the breaches were caused by outsiders, and 86% of the breaches were financially motivated.… Industries have preferred to move their businesses online that have allowed them to grow organically. MORE
Among the most prominent architects of the wireless communications industry, the former Verizon Wireless president and CEO has had one of the most remarkable careers in modern business. Strigl shares all the skills and techniques he used to build Verizon into one of the greatest growth companies in any industry. The foundation of our managers’ philosophy relies on one main, undeniable point: a manager’s number-one priority is to deliver results.”. – Denny F. Strigl. MORE
Let’s take the example of waiting in a Verizon store for the next available agent. As for my experience at the Verizon store, I did approach one of the two representatives and asked them if someone could help me and explained my circumstances. Service Untitled The blog about customer service and the customer service experience. MORE
Verizon’s 2014 report… Read the full article here: 5 Things to Do to Protect Your Business from Data Security Breaches on: THE SMALL BUSINESS BLOG. Critical steps that must be taken to ensure the security and protection of your company’s data. The critical dangers and potential for damage to a business’s reputation from a data security breach are severe, and the risks of such a breach can come from any part of a business, including unlikely sources. MORE
Verizon Steals Blogger Content and Shrugs When Caught T heSolopreneurLife.com has been free since its launch in 2010. Today the site enters the vanguard of online publishing — offering all of its content to paid subscribers: • Total access to TheSolopreneurLife.com’s current and future catalog of special reports, guides, workbooks, and e-books, including the newest release, “Threadbare to Billionaire: J.K. MORE
Verizon. Owning a rental property can be a lot of work but wise management can keep it profitable for years to come. Whether you’re new to the game or an old veteran, these 6 modern features can increase property value as well as make it more comfortable for residents. Wi-Fi. If your rental property doesn’t have Wi-Fi yet, better install it quick. Wi-Fi has become the standard for homes and businesses and if you want to stay marketable, a strong Wi-Fi signal is a must. MORE
Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer Service Pet Peeves Douglas September 15, 2009 Angry Customers , Customer Service Experience 2 Comments I came across this post recently, which lists some of the more prominent customer service pet peeves submitted by the blog’s readers. MORE
Verizon Wireless for doubling to $350 the early termination fee if a customer cancels their smartphone subscription after the 30-day grace period. On Monday, Consumer Reports published its first Naughty and Nice Holiday List. The input came from reporters and editors and covered shopping, travel, hospitality, and telecommunications, and identifies some good and some frowned upon shopping policies of 20 popular organizations. MORE
I watched, this past week, as customers put pressure on Verizon Wireless to reverse a decision they’d made for their company with regard to a fee they wanted to charge. Starting the New Year off strongly, a Pick Anastacia’s Brain question from Brandy, who wrote: LOVED your Moxie Tip this morning (#93— Who Defines You ). I’m wondering about something, and I know you’ll set me straight. MORE
Cell phone providers that currently offer this type of cell phone and service plan are Boost Mobile, Sprint, T-Mobile and Verizon. MORE
Ive waited YEARS for Verizon to get a decent Smart Phone. BASIC PHONE: Sound quality and connections (rarely a dropped call) are better on the Verizon network (than iPhone on AT&T) 2. Here are four good ones: Face-off: Motorola Droid versus iPhone Ultimate smartphone smackdown: Motorola Droid vs. iPhone 3GS Diffen > Apple iPhone 3GS vs. Motorola Droid - Good Chart The T-Grid: Verizon Droid vs. iPhone 3GS - Great Chart What Do You Think? MORE
Based on an investigation report by Verizon, 93 percent of data breaches are as a result of pretexting and phishing. Most people believe that the most sophisticated cyber attacks are the biggest threats to any organization. However, the biggest cyber-security threat to a business is the people that work there. In fact, eight out of ten top data theft are as a result of human error. This includes loss of paperwork, company data emailed to the wrong address, and unprotected web pages. MORE
The longest wait was with Dell (27 minutes), and Verizon phone (26 minutes) while the fastest customer service representatives were from Amazon (under a minute), Hyatt ( two rings for reservation assistance), and T-Mobile (answered by a United States customer service representative). If you sometimes find yourself hesitating when shopping online, you’re not alone. MORE
Verizon Related Topics The Solopreneur Life
NOVEMBER 11, 2013
A s if succeeding as a small business isn’t hard enough, there’s word today from BusinessGrow.com (an outstanding website, by the way) that Verizon brazenly stole/scraped original content and shrugged after being caught. The Best Blogger on Solopreneurship Is… Web Site Verizon plagiarism Verizon theft
Make or Break Moments
AUGUST 9, 2011
Customer Moments Perceptions Resolving Conflict pricing issues product pricing rebate forms setting prices VerizonThere are three schools of thought on product pricing: Set it and forget it Set it and haggle Leave it open for interpretation We are used to the price being the price and unless there is a coupon or special, the marked price is what you are expected to pay. Conversely, if you have traveled [.].
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Make or Break Moments
AUGUST 9, 2011
There are three schools of thought on product pricing: Set it and forget it Set it and haggle Leave it open for interpretation We are used to the price being the price and unless there is a coupon or special, … Continue reading → Customer Moments Perceptions Resolving Conflict pricing issues product pricing rebate forms setting prices Verizon
Customers Rock!
JANUARY 24, 2012
Companies such as Best Buy and Verizon (where I was most recently actively engaged in this as the community program manager) see these gains and are able to use them to calculate an ROI on their communities. For example, Verizon’s residential community also has an Idea Exchange , where customers have the opportunity to help Verizon improve their products and services, as well as innovate around new products.
Small Business CEO
JANUARY 22, 2010
Verizon and Cisco have teamed up to bring business owners The Better Way Challenge. Each month until May 31st, 15 lucky people will be chosen to win a free Flip MinoHD when they sign up for a free 30 day trial of Verizon’s Collaboration Center. Verizon Collaboration Center is a better way for businesses to meet online, present projects, and share calendars and ideas.
The Small Business Blog
MAY 28, 2014
Verizon’s 2014 report… Read the full article here: 5 Things to Do to Protect Your Business from Data Security Breaches on: THE SMALL BUSINESS BLOG. Critical steps that must be taken to ensure the security and protection of your company’s data. The critical dangers and potential for damage to a business’s reputation from a data security breach are severe, and the risks of such a breach can come from any part of a business, including unlikely sources.
Small Business CEO
AUGUST 14, 2020
According to the 2020 Data Breach Investigation Report from Verizon, 70% of the breaches were caused by outsiders, and 86% of the breaches were financially motivated.… Industries have preferred to move their businesses online that have allowed them to grow organically.
Ian's Messy Desk
FEBRUARY 21, 2013
Among the most prominent architects of the wireless communications industry, the former Verizon Wireless president and CEO has had one of the most remarkable careers in modern business. Strigl shares all the skills and techniques he used to build Verizon into one of the greatest growth companies in any industry. The foundation of our managers’ philosophy relies on one main, undeniable point: a manager’s number-one priority is to deliver results.”. – Denny F. Strigl.
Tips From T. Marie
JULY 9, 2019
If your phone doesn’t have a hotspot, you can also purchase MiFi devices like Verizon’s Jetpack that allows you to connect devices to the internet via your mobile data package. I celebrated the July 4 th holiday by taking 4 days off from work. It was a hot few days here in southern Maine, and as usual, the hot weather broke with a round of strong storms rolling through on Saturday.
Small Business CEO
NOVEMBER 18, 2019
The 2018 Verizon Data Breach Investigations Report found that 58% of cyberattacks target small to medium-sized enterprises. Risk is inherent to all businesses, whether large or small. Unfortunately, there seems to be a greater focus on high-impact criminal activities within large corporations. Since the media focus on large businesses, it is easy to think that your small business is not at risk.
Small Business CEO
JULY 26, 2019
A data security report compiled by Verizon shows that in 2016, there were 80,000 data security issues. Data breaches are more prevalent today than ever before. Unknown to many businesses, most cyber attackers take advantage of website and system vulnerabilities that are easily preventable. If your business has little to no data breach protection, it is at a high risk of exposing crucial data to malicious third parties.
Customers Rock!
OCTOBER 4, 2010
In my role as Community Manager at Verizon (where I am a contractor), I am speaking on how to use a branded community to engage customers and move from customer support to customer relationships. There are many great sessions throughout the three conferences (including another Verizon session at the Customer Uninterrupted event on using technology to support customers). There has been a lot going on lately here at Customers Rock! October is going to be a busy month. BlogWorld.
The Solopreneur Life
JANUARY 13, 2014
Verizon. • J ohn Caples was a legendary ad executive and copywriter. Legendary ad executive and copywriter John Caples. He worked for 40 years at BBDO, one of the nation’s largest ad agencies, and he was BBDO’s vice president when he retired. He died in 1990. During his first year as a copywriter, Caples wrote one of the best-known direct-mail ads of all time. Writing about a home-study course offered by the U.S.
Small Business CEO
OCTOBER 20, 2014
According to Verizon’s 2013 Data Breach Investigation Report, 72 percent of data breaches affect small businesses, making it clear that cybercriminals and automated attacks don’t discriminate on company size.… As your small business gains momentum, you’ll undoubtedly juggle countless tasks at once, so when it comes to data security, it’s easy to put it on the back burner.
Dumb Little Man
JULY 23, 2019
Based on an investigation report by Verizon, 93 percent of data breaches are as a result of pretexting and phishing. Most people believe that the most sophisticated cyber attacks are the biggest threats to any organization. However, the biggest cyber-security threat to a business is the people that work there. In fact, eight out of ten top data theft are as a result of human error. This includes loss of paperwork, company data emailed to the wrong address, and unprotected web pages.
Customers Rock!
MAY 10, 2012
I have attended two of these events in the past – as a Lithium customer (Verizon). Having been a Lithium customer for the past two years, when I was the Verizon Community program manager and social media strategist, I am probably a bit different from other “thought leaders” who attended the briefing and the event.
Small Business CEO
NOVEMBER 25, 2013
Possibly, these new features are what tipped the scales toward the deal recently struck with the NFL, Verizon, Viacom, and Time Warner, Inc. Maybe you have heard about the IPO that raised billions in funding for Twitter’s next big steps. However, in the midst of all that confusion, you might have missed the flurry of developments that can empower your next trade show event.
Dumb Little Man
JUNE 7, 2017
Verizon. Owning a rental property can be a lot of work but wise management can keep it profitable for years to come. Whether you’re new to the game or an old veteran, these 6 modern features can increase property value as well as make it more comfortable for residents. Wi-Fi. If your rental property doesn’t have Wi-Fi yet, better install it quick. Wi-Fi has become the standard for homes and businesses and if you want to stay marketable, a strong Wi-Fi signal is a must.
Eco-Office Gals
FEBRUARY 2, 2013
So far, thanks to the efforts of Climate Corps, companies like Google, Facebook and Verizon (collectively) have been able to uncover close to a billion dollars in savings that are directly contributed to making wiser decisions as it relates to energy efficiency. Businesses need all kinds of resources in order to thrive and one of their best ones are the interns that they recruit.
The Solopreneur Life
FEBRUARY 3, 2014
Verizon Steals Blogger Content and Shrugs When Caught T heSolopreneurLife.com has been free since its launch in 2010. Today the site enters the vanguard of online publishing — offering all of its content to paid subscribers: • Total access to TheSolopreneurLife.com’s current and future catalog of special reports, guides, workbooks, and e-books, including the newest release, “Threadbare to Billionaire: J.K.
Eco-Office Gals
JANUARY 27, 2014
Fiber optic plans are beginning to be offered by telecommunications companies – Verizon FiOS is just one example. It should come as no surprise that broadband Internet technology is more popular now than ever in the past. Indeed, it helps businesses throughout the world operate on a daily basis and is a huge part of many of our lives now thanks to social media.
Dumb Little Man
MARCH 7, 2017
Instead of using your phone, you can invest in devices like the Verizon Mifi. Whether you are frequently outdoors for business or you simply like traveling, bringing some essential gadgets with you can help ensure not only your comfort but safety, too. However, with so many items to choose from, picking out the most important ones can be tricky. You can end up spending a lot of hours just packing your things.
Small Business Labs
MAY 9, 2016
An interesting recent move by a big corporation is Verizon's partnership to develop workspace-as-a-service spaces with Grind. The annual U.S. Global Coworking Unconference Conference (GCUC) was held last week in Los Angeles. Based on what we saw, heard and learned, coworking is entering the mainstream. Our top 10 reasons why are: 1.
Productivity Bits
MAY 12, 2011
The “ 3G models include a free 100 MB per month of mobile data from Verizon Wireless.&#. Copyright © 2011 Marlon Ribunal. Visit the original article at [link]. Post written by Marlon Ribunal. Follow me on t witte r. Around December last year (2010) Google launched a pilot program in which they gave away thousands of notebook units they called “Cr-48″ – a prototype of the Chrome OS-based notebook.
Virtual Moxie
JANUARY 3, 2012
I watched, this past week, as customers put pressure on Verizon Wireless to reverse a decision they’d made for their company with regard to a fee they wanted to charge. Starting the New Year off strongly, a Pick Anastacia’s Brain question from Brandy, who wrote: LOVED your Moxie Tip this morning (#93— Who Defines You ). I’m wondering about something, and I know you’ll set me straight.
Service Untitled
JULY 21, 2011
The longest wait was with Dell (27 minutes), and Verizon phone (26 minutes) while the fastest customer service representatives were from Amazon (under a minute), Hyatt ( two rings for reservation assistance), and T-Mobile (answered by a United States customer service representative). If you sometimes find yourself hesitating when shopping online, you’re not alone.
The Marq
DECEMBER 10, 2009
Ive waited YEARS for Verizon to get a decent Smart Phone. BASIC PHONE: Sound quality and connections (rarely a dropped call) are better on the Verizon network (than iPhone on AT&T) 2. Here are four good ones: Face-off: Motorola Droid versus iPhone Ultimate smartphone smackdown: Motorola Droid vs. iPhone 3GS Diffen > Apple iPhone 3GS vs. Motorola Droid - Good Chart The T-Grid: Verizon Droid vs. iPhone 3GS - Great Chart What Do You Think?
Service Untitled
JANUARY 17, 2011
Where the AT&T customer service representative may have just started out defending her company, I doubt that AT&T wouldn’t want all their customers to be happy, but I can’t help but think of all the customers running over to Verizon after that outburst. Rachael Parcht, customer service representative for AT&T may have just been having an incredibly bad day, but that hardly can be viewed as an excuse for her terrible conduct on Twitter.
Service Untitled
SEPTEMBER 15, 2009
Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer Service Pet Peeves Douglas September 15, 2009 Angry Customers , Customer Service Experience 2 Comments I came across this post recently, which lists some of the more prominent customer service pet peeves submitted by the blog’s readers.
Service Untitled
NOVEMBER 24, 2010
Verizon Wireless for doubling to $350 the early termination fee if a customer cancels their smartphone subscription after the 30-day grace period. On Monday, Consumer Reports published its first Naughty and Nice Holiday List. The input came from reporters and editors and covered shopping, travel, hospitality, and telecommunications, and identifies some good and some frowned upon shopping policies of 20 popular organizations.
Andrea Kalli
AUGUST 31, 2010
Cell phone providers that currently offer this type of cell phone and service plan are Boost Mobile, Sprint, T-Mobile and Verizon.
Service Untitled
FEBRUARY 19, 2010
Let’s take the example of waiting in a Verizon store for the next available agent. As for my experience at the Verizon store, I did approach one of the two representatives and asked them if someone could help me and explained my circumstances. Service Untitled The blog about customer service and the customer service experience.
The Marq
DECEMBER 17, 2009
If you’re listening AT&T and Verizon, you may want to take note that you lost my business. TheMarq A Human Perspective on Business and Life Motorola CLIQ Review - Part 1 Technology Review Last week I bought the Motorola CLIQ. Admittedly, I’ve not spent enough time with the device to give it a meaningful review. So, instead I’ll chronicle my use of the device as the weeks and months pass. My point of reference is the Blackberry Pearl Flip, model 8220.
Men With Pens
MAY 2, 2010
Verizon Retreats From Plan to Offer Nexus One Service (Update2) Reply Mark W.
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