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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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What Is Professional Development? We Unpack the Essentials

Success

Before getting there, let’s unpack the essentials of what skill training really is. Rooted in the belief that skill acquisition doesn’t end after formal education, job training bridges the gap between academic knowledge and practical, on-the-job requirements. Leadership training Leadership skills are fundamental to career growth.

Skills 288
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Aiming Higher: Strategies to Advance Your Community Manager Career in Coworking Spaces

Allwork

In the bustling world of coworking, community managers stand as the lynchpin of operations, their roles extending far beyond traditional customer service. The four recommended skills to develop as a community manager include data analysis, networking, social media, and digital skills.

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Ep 246: Jared Kleinert – CEO of Offsite

LEADERASSISTANT.COM

Jared is also a TED speaker, 3x award-winning author, and USA Today’s “Most Connected Millennial” who has helped organize hundreds of events for over 30,000 attendees. In this episode of The Leader Assistant Podcast, Jared Kleinert shares tips on offsite planning, networking, and remote work.

2015 79
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Ep 256: Ellen Richards on Career Pivots and Resilience in Job Seeking

LEADERASSISTANT.COM

With a deep respect for the role of Executive Assistants, Ellen also partners with organizations and executives to design robust career pathways that foster growth and development in this vital profession. At the heart of Ellen’s work is a commitment to personal development, integrity, and authenticity.

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Ep 244: Andrea Shaffran on Assisting 8 Executives and Holding Multiple Roles

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Andrea talks about her role supporting eight executives, and the additional roles she has in her organization, how she manages the workload, and tips for making an impact on company culture. She currently serves as the Western Healthcare Alliance Executive Assistant Peer Network Chair.

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Ep 252: Sage Johnson – Executive Assistant to the Co-CEOs of Catamount Constructors

LEADERASSISTANT.COM

With a commitment to upholding the highest standards of professionalism, she goes beyond the traditional administrative role to advocate for the executive and the organization. Sage recognizes the importance of being a stellar representation of the executive and the company.

IAAP 74