LEADERASSISTANT.COM

NOVEMBER 5, 2023

In this episode of The Leader Assistant Podcast, Andrea talks about her role supporting eight executives, and the additional roles she has in her organization, how she manages the workload, and tips for making an impact on company culture. She currently serves as the Western Healthcare Alliance Executive Assistant Peer Network Chair.

Administrative Professionals 77

Administrative Professionals Restaurants 2023 Networking 77

LEADERASSISTANT.COM

DECEMBER 31, 2023

With a commitment to upholding the highest standards of professionalism, she goes beyond the traditional administrative role to advocate for the executive and the organization. Sage recognizes the importance of being a stellar representation of the executive and the company.

IAAP 74

IAAP Administrative Professionals Restaurants Customer Service 74

LEADERASSISTANT.COM

JANUARY 28, 2024

With a deep respect for the role of Executive Assistants, Ellen also partners with organizations and executives to design robust career pathways that foster growth and development in this vital profession. At the heart of Ellen’s work is a commitment to personal development, integrity, and authenticity.

Restaurants 76

Restaurants Customer Service Budget Training 76

LEADERASSISTANT.COM

DECEMBER 24, 2023

Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting. LEADER ASSISTANT LIVE EVENTS Check out our constantly updated schedule of events for admins and assistants at LeaderAssistantLive.com.

Goals 75

Goals 2004 Restaurants Equipment 75

Professional Assistant Blog

JULY 17, 2009

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

Customer Service 100

Customer Service 2008 Google Docs Cubicle 100

LEADERASSISTANT.COM

JUNE 4, 2023

Chynna is the founder of Matriarch Made Development, a consulting firm that helps organizations develop administrative teams. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 93

Restaurants Travel Customer Service Stress 93

On The Job

MARCH 30, 2020

Transferable skills are those abilities that you can use in a variety of jobs: communication, organization and teamwork. They may also include things like customer service, or familiarity with some software programs. In the coming weeks and months you're going to hear a lot about "transferable skills."

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Skills Cover Letter Customer Service Resume 152

LEADERASSISTANT.COM

JULY 30, 2023

In this episode, Yolanda talks about changing how the world sees assistants, helping executives and other team members understand the significance of what an EA brings to an organization, and what makes an assistant a leader. LEADERSHIP QUOTE It always seems impossible until it’s done. –

Mentoring 85

Mentoring Training Networking Restaurants 85

Service Untitled

APRIL 15, 2014

Centralized call centers receive and transmit an enormous volume of telephone requests daily, with the purpose of collecting and handling information, ranging from product inquiries, questions about transactions, and customer service. So who are the most successful customer service representatives and how is that achieved?

Customer Service 40

Customer Service Social Media AT&T Training 40

LEADERASSISTANT.COM

APRIL 30, 2023

The company has grown organically to a team of 24 employees. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Agencies 79

Agencies Interviewing Restaurants Customer Service 79

LEADERASSISTANT.COM

MARCH 12, 2023

She began her career at a non-profit organization and has since worked for both large public companies and small private companies. JOIN THE FREE COMMUNITY Join the Leader Assistant Global Community for bonus content, job opportunities, and to network with other assistants who are committed to becoming leaders!

Management 98

Management 2009 Restaurants Customer Service 98

Success

SEPTEMBER 1, 2023

She adds that October 31 is also the end of the fiscal year for many organizations, so some companies go into “use it or lose it” mode with leftover funds they can use in HR. Maybe it’s too niche to the organization or an industry, but the item doesn’t have broad significance. For others, it’s a bit intimidating.

Resume 264

Resume Cover Letter Holidays Skills 264

LEADERASSISTANT.COM

AUGUST 13, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

Management 83

Management Restaurants Customer Service Budget 83

LEADERASSISTANT.COM

APRIL 9, 2023

Hallie also provides strategic counsel to key leaders within the organization and leads special projects focused on the growth of the organization. JOIN THE FREE COMMUNITY Join the Leader Assistant Global Community for bonus content, job opportunities, and to network with other assistants who are committed to becoming leaders!

Restaurants 82

Restaurants Customer Service Budget Interviewing 82

Service Untitled

OCTOBER 28, 2011

Market Tools, a software and service provider for management and research conducted a survey of 331 companies with an annual revenue of more than $10 million annually. Of those organizations, 23 percent rely on social networks to support their customer service and to provide feedback. photo credit: Rubber Dragon.

Customer Service 40

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Service Untitled

OCTOBER 27, 2011

Market Tools, a software and service provider for management and research conducted a survey of 331 companies with an annual revenue of more than $10 million annually. Of those organizations, 23 percent rely on social networks to support their customer service and to provide feedback. photo credit: Rubber Dragon.

Customer Service 40

Customer Service Facebook Social Media Twitter 40

LEADERASSISTANT.COM

MARCH 19, 2023

. – Brené Brown CONNECT WITH JESSICA Jessica on LinkedIn chatGPT Resource from Jessica chatgptforexecutiveassistants.com chatGPT book ABOUT JESSICA Jessica McBride is an emotionally intelligent and organized business partner with over 10 years of experience in supporting executives.

2021 86

2021 Restaurants Customer Service Budget 86

LEADERASSISTANT.COM

JULY 2, 2023

Prior to that, she worked many freelance positions for non-profit organizations and theaters. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

2013 69

2013 Etiquette Restaurants Customer Service 69

Service Untitled

APRIL 11, 2011

So how does all of this fit into the ever broadening sea of customer service? Large and small organizations are all taking the plunge, and diving into Facebook, Twitter, blogs, and forums, but as we all learned when we were younger, be prepared and make sure you know how to swim first. photo credit: zephythor.

Social Media 40

Social Media Customer Service Twitter Facebook 40

Success

OCTOBER 11, 2021

Seek online resumes, network on LinkedIn, and find the person who checks all the boxes you need. Likewise, engage with relevant organizations through donations or voluntarism. Create a positive company culture and constantly improve your customer service. You may hire only one person, and that’s if you’re hiring at all.

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Budget Facebook Salary Resume 279

Service Untitled

DECEMBER 5, 2012

Jeff Woodland, a blog writer for Genesys recently equated himself to having been a “social vampire” in his customer service dissatisfaction with his Internet provider and contends a business’ reputation can be greatly harmed via Facebook, Twitter, and company forums. ” Is the customer worth keeping?

Social Media 40

Social Media Customer Service 2005 Facebook 40

LEADERASSISTANT.COM

JUNE 18, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

2019 78

2019 Restaurants 2020 Customer Service 78

Service Untitled

DECEMBER 20, 2010

Every business is bound to have unhappy customers; there’s always some variable that can go wrong despite all safeguards to make things perfect. Great customer service extends beyond answering the phone after two rings, beyond the twitter and Facebook entries, and even beyond the gentle ego stroking of an already angry customer.

Customer Service 40

Customer Service Social Media Twitter Networking 40

Service Untitled

JUNE 5, 2012

It’s not that we need surveys to show which organizations step out of the box to ensure a concierge level of excellence so coveted by consumers; organizations like Zappos, Amazon, and Nordstrom essentially offer everyone “fantastic” service. In 2011, over 72.6

Customer Service 40

Customer Service Purchasing Equipment 2011 40

LEADERASSISTANT.COM

MAY 28, 2023

She is a good communicator, takes the initiative and has exceptional organization skills. Based near Paris, Jennifer now works with multilingual coaches, consultants and entrepreneurs providing a wide variety of services to support their businesses.

2016 85

2016 Restaurants Customer Service Budget 85

Office Dynamics

APRIL 24, 2016

I can see what is needed, where it’s needed, why it’s needed- and then explain how it will benefit our organization. I genuinely like to be of service. Again, this role is custom-made for that approach. Business and government leaders are increasingly recognizing the value we bring to our organizations. Enough said.

Administrative Professionals 100

Administrative Professionals 2016 Networking Salary 100

Office Dynamics

APRIL 2, 2015

Organization skills. Customer-service focused. Great networking skills. Good communication skills. Team player. Interpersonal communication skills. Detail oriented. Positive, can-do attitude. Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Excellent calendaring skills.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Customers Rock!

SEPTEMBER 6, 2011

Organizations should be asking this question: Which companies have the best practices in customer focus across all industries ? She wanted to share a customer service story with me and get my take on it. Note: Zappos had the best and most prompt services of the three big companies, of course.) Taking Action.

Customer Service 100

Customer Service Social Media Credit Card Email 100

Customers Rock!

MAY 5, 2011

It is not a social media book (more on that in The Story below), but social media is woven throughout the book (as it should be woven throughout a company’s marketing and customer service strategies). It is also not a customer service book (but that is an important tenet). But customer service is not enough.

Customer Service 100

Customer Service Social Media AT&T Interviewing 100

Allwork

JUNE 29, 2023

To further enhance the sense of belonging and boost future sales, consider incorporating the following tips inspired by customer service courses: Foster team connections : Introduce new members to your entire team, enabling them to know who to approach for specific needs or inquiries.

Social Media 264

Social Media 2025 Collaborate Promotion 264

Make or Break Moments

JUNE 4, 2010

On June 14, 2010 at 8pm est – Linchpins around the globe will unite to share, network, connect and collaborate. A linchpin, as Seth describes it, is somebody in an organization who is indispensable, who cannot be replaced—her role is just far too unique and valuable. All inspired by Seth Godin. So what is a linchpin ?

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

MAY 26, 2010

All of those went over their 30 seconds and never told me who an ideal customer would be for them. Elen Konstantinopoulos is a representative for Deluvis, a topical collection of organic products. However, one other person used my same approach. She had one question: Would you like a free facial?

Social Media 100

Social Media Customer Service 2009 2008 100

Service Untitled

OCTOBER 15, 2013

The buzz phrase “social listening,” also known as social media monitoring, can help organizations and businesses be more effective and build stronger brand relationships. One can’t separate however, customer service with “social listening”; as Dell states it is a key part of the brand.

Social Media 40

Social Media Customer Service 2005 Twitter 40

Office Dynamics

MAY 9, 2016

As more companies embrace the spirit of teamwork, you must learn to work with other people and truly become a team player to get the work done and help your organization be more competitive. In addition, the constant push for quality and improved customer service necessitates cooperation among employees. 12 Widen Your Circle.

Self Esteem 100

Self Esteem Assertiveness Skills Negotiating 100

Make or Break Moments

JULY 1, 2010

I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. She is engaging and fun as well!”

Customer Service 100

Customer Service 2009 Social Media 2008 100

Stephanie LH Calahan

JULY 1, 2011

.  In simple terms, a CRM tool if used correctly, can help you manage all of the communication you have with your prospects, clients/customers, people you network with, service providers and more.    It is your memory -- only organized!  Our great customer service!

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Interviewing Google Docs Customer Service Networking 100

Eco-Office Gals

DECEMBER 23, 2012

Social networking. But aside from reaching out to new customers through these popular online and mobile platforms, you may be interested to know that they are a virtual wellspring for promotions. Many feature products that are recycled, organic, sustainable, and even biodegradable. Customer service.

2013 100

2013 Promotion 2012 Calendars 100