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Remote work leads to more people suffering from ‘phone anxiety’

Workplace Insight

A new poll conducted by telephone answering provider, Face For Business , suggests that four in 10 employees have experienced an increase in feelings of ‘phone anxiety’ as a result of remote work. The post Remote work leads to more people suffering from ‘phone anxiety’ appeared first on Workplace Insight.

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Leveraging Procedures for Effective Training and Onboarding

All Things Admin

You might be using a new phone system or dealing with new project management software. Consider recording your training sessions, whether they’re in person or via platforms like Teams or Zoom. Software and Technology: User guides for phone systems, voicemail, online meeting platforms, and other specific software tools, etc.

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Liminal Space: Why This Period of Nothingness Is Critical to Being Present and Processing Your Thoughts

Success

“One positive effect of commuting I was missing was time away from my phone just listening to music, which was recharging for me,” Cuthbert says. I commuted by train from Connecticut to Manhattan—about an hour each way. We called ourselves the ‘Train Wrecks,’ and it was a blast,” she says. Ann Magnin, owner of Ann Magnin, Inc.,

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Confidence is key for assistants

Practically Perfect PA

Having low self-esteem or confidence issues can be a real challenge in life, particularly in the office and particularly for assistants. Although not all of us are blessed with unwavering self-confidence (I certainly am not!) Confidence comes from knowing what you are really good at. Here are my top three: Skills.

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A Day in the Life of Renée Marino, a Broadway Star-Turned-Master Communicator

Success

Outreach Marino is more excited to get on the phone than your average person. My confidence is thriving, first and foremost.” So, she records video journals on her phone to verbalize swirling thoughts. Speaking of mealtime: Marino trains her own team on communication best practices at monthly lunch-and-learns.

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How to Stand Up for Yourself

Success

Going along to get along sounds like a restful approach to your interactions, but in reality, learning how to stand up for yourself—to ask for what you want, say no when necessary and insist on due respect—is much more effective for facing the world with confidence. Learn it from the inside out. What is it that you want? Pick a delivery mode.

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Donald Kelly—The Sales Evangelist—Is Out to Create a Community of World-Class Sellers

Success

That person is not going to pick up the phone and make that call because they’ve already defeated themselves in their belief system,” Kelly says. When training sellers, Kelly often teaches them to do what he calls “breaking through the monotony.” “That belief leads to negative habits, and those negative habits limit us.”.