Small Business Labs

MARCH 24, 2015

  In our most recent survey of people with 2nd jobs, about 20% of these "side giggers" said "learning new skills" was the reason they had a 2nd job.   We don't have historical survey data on this.   We don't have historical survey data on this.   Economic Uncertainty trends'

Training 100

Training 2008 2015 2020 100

Success

APRIL 3, 2023

In her book Steering by Starlight: The Science and Magic of Finding Your Destiny , she recalls writing a mission statement for a scholarship application when she was 16 years old. She points to Daniel Pink’s book A Whole New Mind: Why Right-Brainers Will Rule the Future. I was almost six months pregnant,” she says.

2004 280

2004 2013 Phones Clothes 280

Workplace Insight

APRIL 2, 2023

The same survey also suggests that up to 72 million “armchair nomads”, again, only in the US, are considering becoming nomadic. Through interviews and ethnographic fieldwork, I have found that the rise of professional short-term-let landlords, in particular, is helping to price local people out of their homes.

2019 98

2019 Salary Travel Restaurants 98

Service Untitled

APRIL 19, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer satisfaction surveys Cheryl April 19, 2010 Behind the Scenes , Customer Satisfaction , Customer Service , Surveys 3 Comments I used to dabble in some online survey groups to gain experience in identifying customer satisfaction criteria.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

On The Job

JANUARY 18, 2017

Plunging into data, interviews and surveys, she says she was surprised by the results and found that collaboration in many cases “was even more positive than we thought.” That’s when she decided to investigate.

Collaborate 100

Collaborate Interviewing 100

Service Untitled

OCTOBER 20, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer satisfaction survey reflective of weak economy Cheryl October 20, 2010 Customer Satisfaction No Comments Would you ever think there would be a customer satisfaction survey about soda preferences? What businesses will ultimately survive?

Customer Service 40

Customer Service 2010 Etiquette 2006 40

Workplace Insight

MARCH 14, 2023

The other is a conversation I had with Jeremy Myerson about his recent book Unworking. In the book, he cites a 1987 essay from Tom Wolfe called The Great Relearning , which predicts that the 21st Century will be characterised by paroxysms of reinvention of things already known. And this latest book is not full of glossy photographs.

Medical 52

Medical Interviewing Environment Management 52

On The Job

SEPTEMBER 7, 2015

In a new book, “The Stay Interview,” author Richard P. If they’re asked what really matters most to Bob or Heather, they’re likely to give superficial answers and be unable to offer specifics because they’re relying only on surveys or analytics. But that won’t wash, and many managers know it.

Salary 100

Salary Interviewing Management Email 100

Musings of a High-Level Executive Assistant

SEPTEMBER 1, 2017

Are you looking for networking advice, job hunting advice, resume services, interview prep, career navigation, LinkedIn self branding, or getting mentored about career/life? Today I had an interview and just as I arrived, I got really sick and wasn’t feeling well at all. Go on the interview and try to explain it so it is very minimal.

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Interviewing Medical ASAP Job Hunting 40

Service Untitled

OCTOBER 7, 2010

Click “read more&# to read the interview. Social media is one of them and written commentary surveys are another listening post from each transaction. Lauderdale, we have a small Service Recovery Team that contacts customers who rate us as “poor” in written surveys. This is the final part of the interview with Doria.

Interviewing 40

Interviewing Customer Service Social Media Credit Card 40

Small Business Labs

JULY 30, 2014

Another recent New York Times article, If Marriage Moves Beyond Our Means , reviews the book Marriage Markets. This book focuses on how marriage rates vary by income, a topic also covered in two interesting book we've reviewed - Is Marriage for White People and Coming Apart.

Retirement 100

Retirement Confidence Lifestyle Finance 100

Service Untitled

JUNE 8, 2010

The book emphasizes that satisfying customers is not complicated. Regularly surveying customers, but keeping questions targeted to one specific area could evaluate the company’s progress. The book provides practical information for customer service employees. We’ll Pick You Up.&# You can buy it here.

Customer Service 40

Customer Service Staples Etiquette 2010 40

Ideas.Ted

MARCH 3, 2022

For his new book The Power of Regret , writer Daniel H. In the World Regret Survey, my collection of more than 18,000 individual regrets from people in 109 countries, many participants reported the sense of loss that accompanies a closed door. Pink analyzed what keeps 16,000 people in 105 countries awake at night. Full stop.”.

Learning 87

Learning 2005 2017 Medical 87

Service Untitled

SEPTEMBER 3, 2010

This part of the interview includes information on how American Express decides to hire new employees versus promote them from within, more information on the compensation and motivation methods the company is using, how they use Net Promoter, information on the company’s “Relationship Care” program, and more.

Interviewing 40

Interviewing Customer Service Credit Card Promotion 40

Service Untitled

SEPTEMBER 22, 2010

In this part of the interview, we talk about how customer service ties in with the different types of American Express cards and how American Express approaches the important topics of empowerment and taking ownership of issues. To read this part of the interview, click “read more” below.

Interviewing 40

Interviewing Customer Service Credit Card Atrium 40

Ideas.Ted

JULY 8, 2021

My book about the move towards four-day workweek, Shorter , was published in the US in early March 2020. At first, I worried that it was exactly the wrong time to publish a book on the four-day week. Companies aren’t losing out on their bottom line, and they have happier, healthier and better workers.

Carbon Footprint 145

Carbon Footprint 2020 Salary 2019 145

Service Untitled

AUGUST 26, 2010

This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts. Things like that?

Interviewing 40

Interviewing Customer Service Credit Card Networking 40

Service Untitled

OCTOBER 11, 2010

The recurring theme in the book centers around the Golden Rule; if you treat people well and the way you would like to be treated, they will do the same. Sharp begins the book with his personal story. Bottomline : The book is unpretentious, inspirational, and offers excellent advice about the importance of customer service.

Customer Service 40

Customer Service Travel Training Etiquette 40

On The Job

APRIL 5, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Monday, April 5, 2010 What toll has workplace stress taken on your life? A Conference Board survey of 5,000 U.S. The sources of that stress?

Stress 100

Stress Medical Interviewing 2010 100

Workplace Insight

DECEMBER 28, 2023

Interviewing people involves trying to tease out a bit of personal colour. He is also the author of two books. His most recent book has the much drier title of A Practical Guide to Post Occupancy Evaluation and Researching Building User Experience. But we can do more and that’s what I am trying to do with the book.

Budget 52

Budget Cubicle Social Media Calendars 52

Practically Perfect PA

MARCH 2, 2015

I’m currently reading a book called Bodhisattva Blues, a personal account of a regular guy who got into Buddhism – a nice easy read! As soon as my alarm goes off, I switch on Good Morning Britain (I’m a traitor, I know – watching ITV). Some may be going out to colleges or careers fairs, presenting 4Talent and promoting our opportunities.

Training 100

Training Confidence Social Media Interviewing 100

Workplace Insight

DECEMBER 4, 2022

Gallup recently issued their biennial global engagement survey – the widest and most accurate in the world if the sheer numbers of participants are anything to go by. Let me rephrase: most employees either don’t care about or actually hate their jobs, and employers couldn’t care less.

Salary 52

Salary Mentoring AT&T Learning 52

Make or Break Moments

JANUARY 7, 2010

I have often theorized the importance of building relationships with customers and now a recent survey puts dollars to the sense of that theory. Further investigation from CustServ’s blog led me to the article from Genesys that shares the details of the customer service survey of 16 countries. BILLION a year !

Customer Service 100

Customer Service 2009 2008 2010 100

Small Business Labs

JUNE 4, 2010

  Conduct two surveys augmented by in-person interviews.   The first will survey coworking facility owners and identify key facility statistics such as size of the facility, number of desks and offices, services offered, number and type of members, etc.   We will be making our research findings public. 

2010 100

2010 Social Media Retirement 2020 100

Practically Perfect PA

JANUARY 27, 2015

but then I put the Practically Perfect PA survey out there. I wanted to share some of the survey responses with you today. The presumption by a majority of non-assistants in the business that I only get coffee and book meetings in the diary. Interview tips and techniques , Comparing job descriptions. Seen as a secretary.

2014 100

2014 2013 Skills AT&T 100

On The Job

FEBRUARY 17, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Wednesday, February 17, 2010 Should You Tell How Much Money You Make? People don’t want the boss or human resources to think they’re not grateful to have a job if they question their salary.

Salary 100

Salary 2010 Interviewing AT&T 100

On The Job

JULY 13, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Tuesday, July 13, 2010 Can Your Workplace Survive if You Take a Vacation? Did you know that the world will fall apart if you take a vacation this year? If you don’t play, you pay.

2010 100

2010 Stress Phones Interviewing 100

On The Job

AUGUST 26, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, August 26, 2010 Could That Promotion Be a Career-Killer? A recent Regus survey found that 37% of U.S. Reporters often make lousy leaders. I should know.

Promotion 100

Promotion Mentoring International Stress 100

Allwork

DECEMBER 13, 2022

And a survey from Greenhouse, a New York City-based hiring software provider, finds that 57% of 1,500 employees plan to still be actively looking for a new job even if a recession hits. Imagine you’re interviewing a candidate for a new job, and you have a sense that something’s up. Tip 2: Don’t Go With Your Gut . What should you do?

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Resume Interviewing 2002 Salary 336

Make or Break Moments

JANUARY 20, 2010

Of course that means we have to engage them in conversation – exit interviews – follow up surveys or phone calls to ask about the service and experience and then listen for patterns. If I heard the same comment from different judges or multiple times then I knew that was an area I needed to address.&#

Customer Service 100

Customer Service 2009 2008 2010 100

Office Dynamics

JULY 20, 2010

How many managers, Human Resource professionals, Training and Development professionals and administrative office professionals do they interview or survey? Many of our Blogs, Monday Motivators ezine, books, CDs, DVDs, seminars, workshops, and annual conference focus on the Administrative Skill Set.

2010 100

2010 Skills Gifts Training 100

Office Dynamics

JULY 20, 2010

How many managers, Human Resource professionals, Training and Development professionals and administrative office professionals do they interview or survey? Many of our Blogs, Monday Motivators ezine, books, CDs, DVDs, seminars, workshops, and annual conference focus on the Administrative Skill Set.

2010 100

2010 Skills Training Gifts 100

Allwork

NOVEMBER 23, 2023

As well as this, a new Fiverr survey shows 76% of employees spend more time in the office than they would like. According to organizational conflict expert and author of a new book Dr. Ralph Kilmann, the answer lies in collaboration. Conduct numerous interviews to deepen understanding of what employees value most.

Collaborate 300

Collaborate Policies Assertiveness Skills 300

On The Job

JULY 22, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? 6 Tips for Getting More Rest at Work 5 Tips for Giving a Great Video Interview Is ADHD Being Ignored in the Workplace?

Social Media 100

Social Media Facebook Twitter Legal 100

Service Untitled

SEPTEMBER 13, 2010

Of 11,000 American consumers surveyed, Empathica reported on Friday that 61.7%, a rise up from 55.2% Ages 45 to 54 topped the survey with the highest dissatisfaction numbers, and ages 55 to 64 had the largest percentage increase. So what does a survey like this tell us, and how can we benefit from such statistics? Of the 31.5%

Customer Service 40

Customer Service Etiquette 2010 2006 40

Success

MARCH 14, 2023

According to Discovery’s annual credit health survey from 2020, younger generations are being proactive in learning and improving their credit score. According to Screen Education’s 2020 “ Digital Distraction & Workplace Safety” survey , participating employees spent an average of 2.5 How to improve yourself through your wallet 1.

Stress 358

Stress Learning 2020 Budget 358

On The Job

JUNE 24, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, June 24, 2010 Are Leaders Ignoring the Looming Employee Turnover? I spend hours every day reading blogs about human resources and employee benefits.

2008 100

2008 Environment Collaborate 2010 100