On The Job

FEBRUARY 24, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Wednesday, February 24, 2010 How to Hang on to a New Job I know many people hate networking. Networking is here to stay. Get used to it.

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On The Job

JUNE 24, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, June 24, 2010 Are Leaders Ignoring the Looming Employee Turnover? Promoting a positive work environment by displaying kindness, humility and civility.

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Service Untitled

OCTOBER 13, 2010

Cheryl October 13, 2010 Customer Service , Customer Service Experience , Surveys No Comments Empathica, a customer service management firm, surveyed 3,000 U.S. The Empatica survey found that one in five women “never&# eat at restaurants while one in ten men “never&# eat at restaurants.

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Customer Service Restaurants 2010 Etiquette 40

Stephanie LH Calahan

MAY 20, 2011

It also helped me write my two books! So, recycle those papers you have written and turn them into your next blog or book! I've recently launched my own blog and those articles will reappear there, and one day they may be re-purposed again into a book. Don't Write Your Book. Talk Your Book.

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Success

SEPTEMBER 6, 2021

Selling a digital product, such as a book or an online course is far simpler. professionals working on non-fiction books), that’s when sales started to take off. You need to actually get out there and hear people, whether through interviews or surveys or combing through product reviews or forums. Launch a survey.

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On The Job

AUGUST 5, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, August 5, 2010 Are You Willing to Step Down the Career Ladder? A recent Glassdoor.com survey found that 86 percent of those polled say the economy has impacted their career.

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2010 Resume Skills AT&T 100

Service Untitled

MARCH 10, 2010

All of the writings are entered into an unedited book and distributed to the staff. How to get a customer service job Last week my friend Sara went on an interview at. week Diapers.com will be launching a whimsical commercial promoting the company with talking babies in a test trial for the St. The video is after the jump.

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Customer Service Interviewing Etiquette 2010 40

Service Untitled

AUGUST 12, 2010

Using the time-honored tenet of it being easier to keep an old customer than to find a new one, companies need to concentrate on customer user groups, periodic surveys, social networking, blogging, and above all – customer service. Customers always have to think you care, and customers want you to make them feel good.

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On The Job

MAY 26, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Wednesday, May 26, 2010 Does It Matter Whether You Have Friends at Work? How important is it that you work with people you like? Does it matter if you hang out with them outside of work?

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Service Untitled

MAY 20, 2010

Of course, Customer satisfaction surveys I used to dabble in some online survey groups to. photo credit: Seattle Municipal Archives Possibly Related Posts: Engaging customers with social media while building customer service Customer loyalty generally follows outstanding customer service. At a local.

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Customer Service Medical Health Etiquette 40

Service Untitled

SEPTEMBER 27, 2010

Automated answering system to promote customer service Do you want to act like a “big&# business? While there is no disagreement that focusing on quality is number one in customer service, when employees are given the proper training, personal development, goal setting, and prioritizing tools, quantity closely follows.

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Service Untitled

JANUARY 18, 2010

Promoting a small business through excellent customer service Karen has a new online business selling custom dog collars, Building New Business through Customers as Partners People don’t buy products and services; they buy the expectation.

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Service Untitled

FEBRUARY 12, 2010

Of course, the initial recruitment and interview of potential candidates is of prime importance, so know what specific personnel requirements are needed, and structure hiring decisions based on attitude, proficiency, and enthusiasm. You can follow any responses to this entry through the RSS 2.0

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Customer Service Etiquette 2010 Interviewing 40

Service Untitled

OCTOBER 26, 2010

Promoting a small business through excellent customer service Karen has a new online business selling custom dog collars, Reward employees for delivering excellent customer service In our efforts to constantly improve customer service, we need. Resolve my problem. You can follow any responses to this entry through the RSS 2.0

Customer Service 40

Customer Service Etiquette AT&T 2010 40

Laughing all the Way to Work

SEPTEMBER 20, 2009

Fax Blasts I remember someone from my IAAP Chapter asked me to fax the notice of our Chapter dinner to a list of about 60 companies to promote it. I understand a company would be interested in knowing why people unsubscribe so they can improve their business, but a quick voluntary survey back would have been more appropriate.

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Service Untitled

JULY 7, 2010

Finally, the technology of American Express that can tap into the a database of customer information showing their past buying activity can prompt a representative to aim future promotions, and services pertaining to a specific card member rather than a general pitch for new products.

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Service Untitled

AUGUST 30, 2010

photo credit: muddanudo Possibly Related Posts: Promoting a small business through excellent customer service Karen has a new online business selling custom dog collars, How to use a customer satisfaction survey to evaluate business performance We all work hard to deliver quality and value to.

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Customer Service Social Media Credit Card Etiquette 40

Service Untitled

APRIL 22, 2010

photo credit: Stipo team Possibly Related Posts: Promoting a small business through excellent customer service Karen has a new online business selling custom dog collars, Those emails count in customer service Emails can be an important part of business. They will want to help you when you need it.

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Customer Service International Etiquette 2010 40

Service Untitled

MARCH 15, 2010

Attention getting promotions last week celebrating Jet Blue’s ten years of service included $10 thank-you fares on all remaining seats between NY JFK and the airline’ s first ten destinations. If a customer is involuntarily denied boarding because of a Jet Blue overbooking, the company claims to reimburse a passenger $1,000.

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Credit Card Customer Service 2009 Travel 40

Service Untitled

AUGUST 10, 2010

Automated answering system to promote customer service Do you want to act like a “big&# business? Delta Gets Proactive About a week ago, I received a letter from Delta. The Devil is Really in the Details Customers use detail management as an indicator of a service. You can follow any responses to this entry through the RSS 2.0

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Service Untitled

JULY 30, 2010

It’s so easy to communicate with someone once you have their email address, and doing it through newsletters, and promotional updates provide an interesting and upbeat way to stay in touch with all of your loyal customers.

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Customer Service Expenses Purchasing Etiquette 40

Service Untitled

APRIL 5, 2010

This week Diapers.com will be launching a whimsical commercial promoting the company with talking babies in a test trial for the St. Louis market. Babies will be wearing headsets, talking to callers and discussing the products – all thanks to special effects.

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Customer Service Etiquette Negotiating Clothes 40

Service Untitled

JUNE 14, 2010

photo credit: Grégory Tonon Possibly Related Posts: Excellent customer service promotes construction business Gone are the days when construction companies had so much. Independent customer service agency STELLA Service claims to be the first completely independent customer.

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Customer Service Etiquette 2010 AT&T 40

Service Untitled

MARCH 22, 2010

This very successful store’s unique business practices and philosophies have been written about in countless books and magazines over the years and from visiting the store or dealing with them over the phone or online, you can tell why. A system that makes special orders simple is a system that helps promote customer service.

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Customer Service Policies Purchasing AT&T 40

Service Untitled

OCTOBER 21, 2009

The one caveat I would offer is to not be afraid to promote alternative channels on your hold messages. We regularly promote that our live chat channel is also available on our phone hold messages so that customers can make intelligent choices as to how they would like to interact with us.

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Customer Service Phones Promotion AT&T 40

Service Untitled

FEBRUARY 19, 2010

Automated answering system to promote customer service Do you want to act like a “big&# business? Customer service gone bad It’s hard to tell if you’re losing business because of. To deliver great customer service – listen and remember I think too many waiters have listening problems.

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Verizon Customer Service Phones Etiquette 40

Service Untitled

JANUARY 29, 2010

Service Untitled The blog about customer service and the customer service experience.

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Success

MARCH 4, 2024

In a world with countless ways to level up your professional development, books are one of the most underestimated tools. Professional development books give insight on how to grow in our careers, grow as people and better approach work-related challenges, shifting work environments and new opportunities.

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UPS Social Media Etiquette Health 241

Bonnie Low Kramen

DECEMBER 28, 2021

These are reasons for quitting that would be reasonably offered in letters of resignation and at an exit interview. Reasons that are more difficult to be written down in a letter or spoken aloud in an exit interview. These reasons are easily accepted without question. It’s just not that simple though.

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Brilliantly Better

OCTOBER 21, 2010

Writing a book entitled ‘ How To Be Rich and Happy ’ means rather unsurprisingly I regularly get asked by interviewers, “What is rich and happy?” That is an amazing statistic uncovered by Harvard Professor, Daniel Gilbert, in his book “Stumbling On Happiness”, and one that demonstrates perfectly why defining happiness is so difficult.

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2010 AT&T Goals Learning 40

On The Job

SEPTEMBER 22, 2009

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Tuesday, September 22, 2009 4 Strategies to Help You Get More Money This Year Are you going to get a raise this year? If not, are you going to ask for one? You can quit laughing now.

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Salary 2009 Negotiating AT&T 100

Service Untitled

APRIL 6, 2010

photo credit: Seattle Municipal Archives Possibly Related Posts: Automated answering system to promote customer service Do you want to act like a “big&# business? Again, it’s the little things that really do make the difference. How to effectively complain over the phone Last week, everything in my house broke. There was the.

Customer Service 40

Customer Service Etiquette Phones 2010 40

Men With Pens

JULY 11, 2010

Well, since I’m not a fan of that book, I have no qualms about talking downsides. I cut back my blogging from three plus posts a week to one post and one interview. I was spending more time writing, uploading, formatting, sending, replying to comments and promoting than I was with *my own kids*.

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2010 Social Media AT&T Goals 40

Men With Pens

DECEMBER 13, 2009

When I am putting together an editing report or when I am fact-checking – I often work on books that match subject areas I studied. Volunteer Global, Interview with Sarah Van Auken Reply Heather Villa ( @IAC_Heather ) December 14, 2009 at 5:39 am While I may not use my degree everyday, it definitely helps in what I do.

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2009 AT&T Learning Resume 40

Admin Awards

DECEMBER 1, 2021

You’re getting paged in the middle of the night with issues or after your shift with issues, you’re having to answer all kinds of questions about these metrics, you’re having to hire people and interview people – it can’t be fun. “And we give them the book.” ’ Finally, he said, ‘Fine.’

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Administrative Professionals AT&T Retirement Environment 40