Results of the 2014 Solopreneur Survey: Quality of Life is Up, Expectations are Up, Facebook is Down

The Solopreneur Life

Those are among the key findings in The Solopreneur Life 2014 End-of-Year Survey. This is the fourth year for The Solopreneur Life survey, which was conducted from November 12 to December 20. The survey attracted 308 responses. Surveys Solopreneur Survey

2015 141

The Job Interview—Morphed into Something Else

Job Advice Blog

Not too long ago, much-respected blogger Tim Tyrell-Smith of Tim’s Strategy conducted a survey, clearly finding that interviewers’ number one concern is “fit with the company’s culture.” Interview Skills by Alex Freund

Solopreneur Survey Results: 2013 Was a Good Year, Expectations Are Very High for 2014

The Solopreneur Life

Those are among the key findings in The Solopreneur Life 2013 End-of-Year Survey. This is the third year for The Solopreneur Life survey, which was conducted during the first three weeks of December. The survey attracted 204 responses. Download the complete survey results (PDF).

2014 141

Must Read Tips for Skype Interviews

Dumb Little Man

With modern technology, being in the office isn't always a necessity for the interview process. Skype and similar web-conferencing tools allow interviewers to connect with candidates throughout the world.

Survey Shows Younger Workers Most Comfortable Job Hunting While Employed

Office Dynamics

And, judging by a recent survey, many professionals are heeding this advice. Nearly three-quarters ( 73 percent ) of workers interviewed by Accountemps indicated they would not have a problem looking for new employment before leaving their current firm.

Q&A with James Turner, the Managing Director of Turnerlittle.com, on American Adults’ Attitude Toward Cryptocurrencies

Small Business CEO

A recent survey conducted by YouGov on more than 1,000 American adults interestingly reveals that their attitude toward cryptocurrencies isn’t all that positive. … Economy & Environment Finance Bitcoin cryptocurrencies interview James Turner survey

2017 67

Service Untitled» Blog Archive » Customer satisfaction surveys

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer satisfaction surveys Cheryl April 19, 2010 Behind the Scenes , Customer Satisfaction , Customer Service , Surveys 3 Comments I used to dabble in some online survey groups to gain experience in identifying customer satisfaction criteria. The survey companies paid a ridiculously low compensation or offered lotteries, sweepstakes or points to keep us participating.

2010 40

Service Untitled» Blog Archive » Customer satisfaction survey.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer satisfaction survey reflective of weak economy Cheryl October 20, 2010 Customer Satisfaction No Comments Would you ever think there would be a customer satisfaction survey about soda preferences? Ann Arbor based American Customer Satisfaction Index surveyed 1000 soft drink shoppers in June and July and asked questions about different types of sodas and their value for the money.

2010 40

Are You an Effective Job Search Networker?

Job Advice Blog

Based on a survey they conducted, Ivan R. Interview Skills by Alex Freund career advice Individual Career Counseling interview preparation interview techniques Job Search Networking StrategiesLoads of people network during their job search, but very few are effective at such networking. Certainly, some are better at it than others, but in general, the majority of people not only dislike networking but also are simply not good at it.

Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

To read this part of the interview, click “read more&# below. If you want to read part one of the interview, click here. Possibly Related Posts: Interview with Doria Camaraza from American Express – Part 1 of 4 About two weeks ago, I interviewed Doria Camaraza, who is.

Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Click “read more&# to read the interview. Social media is one of them and written commentary surveys are another listening post from each transaction. Lauderdale, we have a small Service Recovery Team that contacts customers who rate us as “poor” in written surveys.

Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Interview with Doria Camaraza from American Express – Part 3 of 4 Douglas September 22, 2010 Behind the Scenes , Culture , Interviews , Little Things, Big Differences , Specific Companies No Comments This is part three of a four part interview with Doria Camaraza, the Senior Vice President and General Manager of Fort Lauderdale Service Center for American Express.

Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Interview with Doria Camaraza from American Express – Part 1 of 4 Douglas August 26, 2010 Behind the Scenes , Customer Service Experience , Hiring & Training , Interviews , Specific Companies No Comments About two weeks ago, I interviewed Doria Camaraza, who is is the Senior Vice President and General Manager of Fort Lauderdale Service Center for American Express. Interview?

Interview with Rob Siefker of Zappos – Part 2 of 4

Service Untitled

This is the second of a four part interview with Rob Siefker, the Director of the Customer Loyatly Team at Zappos. In this part of the interview, Rob discusses how Zappos motivates members of their customer loyalty team, what programs they have in place to recognize good service, and what service metrics the company tracks and how. You can read part one of the interview here. Rob: Well we measure with surveys.

How to Benefit from the Positive Job Market Outlook

Job Advice Blog

Based on a recent survey by economists, the job market outlook is projecting steady growth in employment. Interview Skills by Alex Freund interview Job Search Networking StrategiesRecruiting consultant CareerXroads reports that new companies find 28 percent of their hires via referrals. Job boards represent one in five applicants, or 20 percent. And career Web sites, about 10 percent. For job seekers or those who [.].

2012 122

How important is office culture?

Practically Perfect PA

Our lovely friends over at Career Moves recently conducted a survey to find out how important salary is when looking for a new role. The Career Moves Office Support team recently sent out a Salary and Insights Survey, which produced some surprising results.

2016 146

Service Untitled» Blog Archive » Interview with John Falcone of.

Service Untitled

and after a quick email exchange, John was nice enough to agree to an interview. Here’s the interview with John. We conduct customer satisfaction surveys annually to ensure our services and processes meet customer demands.

2010 54

Are You an Effective Job Search Networker?

Job Advice Blog

Based on a survey they conducted, Ivan R. Interview Skills by Alex Freund networking Networking StrategiesLoads of people network during their job search, but very few are effective at such networking. Certainly, some are better at it than others, but in general, the majority of people not only dislike networking but also are simply not good at it. Misner, Ph.D., and Don [.].

On the Job by Anita Bruzzese: Should You Tell How Much Money You Make?

On The Job

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Wednesday, February 17, 2010 Should You Tell How Much Money You Make?

2010 130

Do Bad Managers Make Us Perform Better?

On The Job

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 2, 2009 Do Bad Managers Make Us Perform Better?

2009 130

Is Job Hopping Losing Its Stigma?

Office Dynamics

workers, a new Accountemps survey suggests. The survey was developed by Accountemps, the world’s first and largest specialized staffing service for temporary accounting, finance and bookkeeping professionals, and conducted by an independent research firm. MENLO PARK, Calif.,

2014 133

5 College Skills That Have Lasting Value

Dumb Little Man

Between writing essays, going into interviews, and managing deadlines, you refine several skills while you’re applying for college. KudosWall recently conducted a survey and found that creativity is king. In fact, the Job Outlook 2017 survey from the National Association of Colleges and Employers found that 75% of employers look for communication skills (written) on resumes.

2018 173

What toll has workplace stress taken on your life?

On The Job

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Monday, April 5, 2010 What toll has workplace stress taken on your life? A Conference Board survey of 5,000 U.S.

Stress 141

Service Untitled» Blog Archive » American consumers report.

Service Untitled

Of 11,000 American consumers surveyed, Empathica reported on Friday that 61.7%, a rise up from 55.2% Ages 45 to 54 topped the survey with the highest dissatisfaction numbers, and ages 55 to 64 had the largest percentage increase.

2010 52

The Need for More and Better Future of Work Data

Small Business Labs

" One of the more interesting specific findings of this study is that the way government surveys ask about employment leads to an under counting of the self-employed, and especially those holding multiple jobs.

2017 165

Service Untitled» Blog Archive » Good service valued over good food?

Service Untitled

Cheryl October 13, 2010 Customer Service , Customer Service Experience , Surveys No Comments Empathica, a customer service management firm, surveyed 3,000 U.S. Customer satisfaction surveys I used to dabble in some online survey groups to.

2010 52

Can your business measure up on customer service?

Service Untitled

The 2011 Temkin Experience Ratings surveyed 6,000 different consumers from 143 different companies which included retailers, banks, hotels, and financial institutions.

Service Untitled» Blog Archive » Customer feedback gets personal

Service Untitled

Of course, companies use these customer feedback surveys to gain more insight into their brands, but I often wonder how does a company know how I really feel about my shopping experience without asking me to actually describe it?

2010 52

Freelancers and the Rise of Multiple Income Sources

Small Business Labs

  As the article's title states, 87% of the surveyed freelancers reported having more than one source of income. We've known for some time from our interviews that side gigs and multiple income streams are becoming more common.

2014 130

Contingent Labor Comprises 38% of Corporate Workforces

Small Business Labs

  The study is based on a survey and series of interviews with mostly HR and procurement professionals at large corporations.  Ardent Partners recently released their 2016-2017 State of Contingent Workforce Management report. 

2016 250

Boomers, Buzzwords and Elephants.Oh, My!

On The Job

So, without further ado, here are my nominations for interesting news items: * Thinking about Dumbo: A survey found the the "Most Outrageous, Offensive and Illegal Interview Questions” ever asked during a job interview include: "Would you be available from time to time to watch my children?”; "Is that your natural hair color?”; The survey was compiled by Development Dimensions International (DDI) and Monster.com.

2008 100

The Institute for the Future's Profile of On-Demand Economy Workers

Small Business Labs

To develop these archetypes, IFTF conducted in-depth ethnographic interviews with 31 workers across a range of ages and socio-economic backgrounds. We used statistical clustering based on the results of a survey of about 4500 on-demand economy workers. 

2016 220

27% of Small Businesses Using Facebook

Small Business Labs

  You may wonder why this survey shows lower social media usage than other surveys?    The answer is survey methodology. 

Service Untitled» Blog Archive » Customer Service in Different.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer Service in Different Countries Douglas March 04, 2009 Customer Satisfaction , Customer Service 7 Comments The consulting company Accenture recently surveyed about 650 senior executives in different industries from 11 countries. The survey that Accenture conducted had a lot of other interesting findings as well. Tim said: Mar 16, 09 at 11:05 am I have been conducting customer surveys for the U.S.

The Decline of Employee Training & The Rise of Side Gigs

Small Business Labs

  In our most recent survey of people with 2nd jobs, about 20% of these "side giggers" said "learning new skills" was the reason they had a 2nd job.   We don't have historical survey data on this.

2015 153

Guest Post: Ritz-Carlton Customer Service Secrets

Service Untitled

Here is what she had to say: The answers in this article have been modified from the original transcript of Diana Oreck’s interview with Software Advice. The Gallup organization sends out a survey to 38 percent of guests that stayed the month before.

How to Get the Best Employees to Stick Around

On The Job

Specifically, the survey finds that 46% of employees report that in the last year they’ve felt “stuck” in their jobs and have an unfulfilled desire to head for the exit. A stay interview means that you sit down one-on-one (read more here

2014 141

5 Reasons Millennials Want to Quit -- and How to Make Them Want to Stay

On The Job

A recent Gallup survey found that 28.9% In addition, a new Accountemps survey finds that 57% of millennials believe that changing jobs often is good for your career. of millennials (age 18 to 34) are disengaged. The reason?

2015 130

Defining and Achieving Small Business Success

Small Business Labs

  The study consisted of a survey of over 400 small business owners coupled with a set of 26 in-depth interviews with "successful" business owners.

2016 180

How to Live the Freelance Life

Small Business Labs

Last week the Freelancers Union released How to Live the Freelance Life , a report based on a survey of more than 1,100 freelancers nationwide that asked freelancers about their work, money, lifestyle, and values.  The results of this survey echo and confirm this.

2014 130