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What Is a Good NPS Score?

Success

Net promoter score—or NPS—has gained popular use across industries. Surveyed customers have only one question to answer. “On Respondents answering 9 or 10 are considered promoters. Respondents answering 9 or 10 are considered promoters. 10% detractors subtracted from 40% promoters yields an NPS of 30. Too obvious?

Promotion 262
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How To Create Commute-Worthy Destinations

Allwork

Now, more than ever, there is not a one-size-fits-all solution for creating workspaces that engage employees and promote their best work. There is also growing interest in “Zoom Villages,” which is a group of pods made up of prefabricated phone booths as well as the addition of cell-phone free zones where heads down quiet work can be done.

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Need to Hire an AI Consultant? Here’s How to Vet for the Right One

Success

So even if ChatGPT is the equivalent of a not-smart flip phone in a few years, an innovative and progressive AI consultant will be there to help with that transition into the future. According to the McKinsey Global Survey , roughly 55% of their respondents have adopted some level of AI in their business.

2025 299
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Design For Human Aspirations To Attract All Generations

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Mentoring in the workplace makes it easier to ask “just-in-time” questions rather than scheduling a video meeting or phone call. A Pew survey noted that 36% of respondents claimed teleworking reduced their opportunities for mentorship. Beautiful spaces that promote wellbeing and human connection will naturally draw people together.

Mentoring 299
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Are Productivity Paranoia And Lack Of Trust The Real Obstacles To Hybrid And Remote Work?

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That data aligns with a new report by Citrix based on a global survey of 900 business leaders and 1,800 knowledge workers — those who can do their job remotely. That’s based on Musk’s belief that remote workers are “phoning it in” and only “ pretend to work.” .

2022 353
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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

Surveys used to calculate your net promoter score can help you address pressing customer service issues you didn’t know existed. Instill and nurture these mission values at every level of your company—not just on the phone line or customer service desk, but in sales, management, and in yourself. And yes, prickly customers exist.

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9 Proven Strategies to Grow Coworking Membership Sales

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This approach promotes a welcoming atmosphere and encourages collaboration. In today’s climate of heightened consumer skepticism, simply promoting your space’s advantages may not be sufficient. Utilize surveys to gather feedback and suggestions, and demonstrate a genuine willingness to listen and act upon member input.