How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words
Success
AUGUST 17, 2021
Instill and nurture these mission values at every level of your company—not just on the phone line or customer service desk, but in sales, management, and in yourself. And where an issue arises that is beyond the associate’s scope to handle, make sure that associate knows exactly whom to refer the customer to for swift resolution.
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