article thumbnail

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The agent pays to put them up in a luxury condo overnight, covers the change fees on their flights, and sells them a home the next day. Transactional milestones are any events that move the customer through the purchasing experience. I do more than 700 phone calls, not emails, to clients on their birthdays each year.

Email 276
article thumbnail

The Predictions for Small Business Saturday 2023 Are In—Here’s How to Optimize Them for Your Business

Success

It’s creeping up faster than we thought—the series of holidays that can make or break your bottom line for the year. To encourage foot traffic, make sure you sign up for the American Express Small Business Saturday map to show shoppers that your business is participating. Small Business Saturday 2023 (SBS) falls on November 25.

2023 283
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

45 Professional Development Books to Level Up Your Career and Your Life

Success

In a world with countless ways to level up your professional development, books are one of the most underestimated tools. If so, then this is a great book to pick up today. So don’t give up on that air guitar just yet. Maybe you’re there right now. Lewis has been in your shoes; it’s why he wrote When to Jump.

UPS 244
article thumbnail

Online Tech Every Business Owner Should Know & Understand

Tips From T. Marie

Online data backup is your safety net, ensuring that even if your computer gives up the ghost, your data won’t join it. Once it’s chosen and purchased, you should know where you purchased it, how to access it and how often you have to pay to renew it. No, it’s not a pay once and your done kind of deal.

Filing 185
article thumbnail

Elon Musk Says Workers Must Be In The Office Full-Time or “Depart” Tesla

Allwork

According to a new email sent to Tesla staff, the CEO told workers that “remote work is no longer acceptable” and that they must be in the firm’s main office a minimum of 40 hours per week or “depart” the company. . He added that if employees do not show up to the office, it will be assumed that they have quit. .

article thumbnail

Resetting Your Marketing Strategy in 2024: Human-Centric Marketing Is Critical in the AI Era

Success

While this makes it tempting to run out and purchase a variety of machine-learning-powered applications in the hopes they will help you automate your marketing strategy, I’m going to stop you right there. Email marketing: Hold the spam Email marketing is a source of frustration for a lot of business owners.

2024 310
article thumbnail

11 Things Organized and Productive People Do Every Day

Success

office professionals surveyed agreed that they spend more time searching for documents and files they need than responding to emails and messages,” according to a 2021 survey conducted by Wakefield Research for Elastic. Don’t save an email or a phone call to deal with later. They don’t respond to emails as they arrive.

2022 331