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Raise your hand if you like automated phone message systems…

ProAssisting Blog

GetHuman.com is a website that lists thousands of companies along with their various customer service numbers WITH instructions on how to avoid those automated messages and get to a real human!

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How To Build A Thriving Coworking Community

Allwork

Often an indispensable component of a coworking operations team, community managers are recognized for their warm and welcoming personalities and their ability to provide top-quality customer service. Their core mission is connecting people to one another, making sure everyone feels included and accepted in the workspace.

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Is Customer Service Part of Your Business Process?

Make or Break Moments

Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. But what about the customer service process? The customers. The response?

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Here’s How Chatbots Disrupt the Interview Process

Allwork

Have you ever interacted with a chatbot for customer service and found it frustrating? This is to the extent that phone chatbots like Siri and Google’s AI are measured with IQ. Do you have an advanced degree? I sure have, and can’t imagine if that exchange was a job interview that it would have worked out well.”

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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. How would you feel?

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Answering Your Phone: Is it You or Memorex?

Make or Break Moments

Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. Get Human is a website that offers a listing of companies and their customer service numbers and the shortcut secrets to help you connect with a real person.

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How to Protect Yourself from Online Scams

Success

Ensuring you have the most up-to-date software, browsers and operating systems can help keep your computer protected from malware, viruses and other malicious software. When in doubt, visit the legitimate website using a different browser window or search for the main customer service line. Keep your devices up to date.