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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. How would you feel?

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Emerging Technologies for Administrative Professionals

All Things Admin

Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? keep it up.

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Home About Me Advertise How to Lose a Customer and a Few More! By The Professional Assistant on Tuesday, September 09, 2008 Filed Under: Client Service D o you find that people are passing calls and e-mails from person to person, getting the client more and more frustrated? Providing excellent customer service is crucial.

2008 100
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Work Near Anaheim CA? Claim Your Office Miracle Today!

Stephanie LH Calahan

  I'll contact you via phone (no charge) and we'll talk about what your current challenges are.  Have a system in place to help you remember important follow-up at the appropriate time. Find anything you file or store in 5 seconds or less. Transform your files into a valuable, instantly-retrievable resource.

Filing 100
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The Mantra You Should Abide By To Make The Most Of Your CRM System

Small Business CEO

With so many companies out there promising bigger and better things at more competitive prices, with better support and easier to integrate systems, it’s tough to just pick one. Of course, it’s scalable – there are bigger systems for bigger businesses and additional features when current goals have been met.

USPS 40
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Self Defense for Admins

The Office Professionals Place

Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. A good office professional must be able to greet clients, answer phones, and interact pleasantly, politely, and cordially. Get involved.

IAAP 100