The Small Business Blog

MARCH 23, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? keep it up.

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Service Untitled

MAY 21, 2013

No doubt, it has been a tough week for customer service. Internal Revenue Service acting agency head, Steven T. Miller who is resigning from his post stated earlier this week: “I can say generally, we provided horrible customer service. A popular solution is to take it to social media.

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Small Business CEO

JUNE 3, 2013

By definition, customer service is what you offer an individual before, during and after a transaction. While this concept seems simple enough, truly exceptional customer service is getting harder to find. The difference is that the personal connection you make with prospective customers adds value to your brand.

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Eat Your Career

AUGUST 28, 2023

Please help me write a professional email to my boss, the senior managing partner, to ask for funds to attend the Project Management Learning Lab in September. The email should explain why this training is a valuable investment for my organization and the benefits I will receive from attending. system will be made public.

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Service Untitled

MARCH 14, 2011

As the popularity of online shopping continues to grow by giant leaps, so does the need for online customer service. When the local computer technician in my area told me the hard drive in my six-month-old computer had crashed and much of my information was lost, I reached out to an online customer support agent.

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Recruit CRM

JANUARY 25, 2022

Types of Recruitment Automation Software to Choose from Applicant Tracking System : To put it briefly, an ATS provides all-in-one solution for managing job applications, resumes, candidate data, emails, and job postings. Prompt Customer Support Customer service is crucial when considering buying a recruitment automation software.

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Stephanie LH Calahan

JULY 1, 2011

  You might need a CRM system too.   CRM stands for Customer/Client Relationship Management.    In simple terms, a CRM tool if used correctly, can help you manage all of the communication you have with your prospects, clients/customers, people you network with, service providers and more. 

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Office Organization Success

NOVEMBER 24, 2014

3 Simple Steps to Creating Your Own Customized Marketing Action Plan. This goes beyond the professional, courteous, customer service that is part of your business but extends into the “experience” of your business – it’s about how you make your clients feel and the experience they get as a result of working with you.

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Step It Up VA Coaching

OCTOBER 25, 2012

And they’re things that are not always mentioned when we talk about customer service. What I’m talking about is more than just good customer service. ” When sending emails to your client, take the time to address them by name, like “Hi, Susan,” or “Dear Jim.” and proof your email before you send it.

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Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

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Service Untitled

OCTOBER 21, 2009

Service Untitled The blog about customer service and the customer service experience. These companies generally don’t place a huge emphasis on phone-based customer service and want to reduce the cost of the customer service they provide. email, web, etc.).

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The Small Business Blog

MAY 23, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Set aside time each day to answer your email and try to update your website slightly if you have time left over. With clients, I find some of them love email but others prefer to have a quick phone rather than a back and forth across email.

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Office Organization Success

AUGUST 17, 2009

Whether you’re a coach, VA, or other service professional when you work one-on-one with your high-end clients you need to develop the “VIP experience” so that your clients feel that they are more than “just another client”. And I *highly recommend* that you tell your client to fax or mail this form to you, and not email it.

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The Small Business Blog

NOVEMBER 23, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk by Stefan Töpfer on Nov 23, 2008 We had the misfortune that there seems to be a computer virus/malware program affecting many Microsoft Windows operating systems, called winweb.exe. OnlineOffice: Overview Get the Flash Player to see this player.

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Allwork

OCTOBER 21, 2022

With bossware, data from keystrokes, communication with colleagues, logins, and more are monitored by a software system accessible to managers. . Remote Buddy System . The buddy system is a process in which two workers, the “buddies,” operate together as a single unit to monitor and support each other.

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The Small Business Blog

NOVEMBER 6, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk “The volatility at the core of deregulated financial institutions makes a world economy that is organised as a system of free markets essentially unstable&# John Gray (b. OnlineOffice: Overview Get the Flash Player to see this player.

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The Small Business Blog

JUNE 18, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. OnlineOffice: Overview Get the Flash Player to see this player.

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Recruit CRM

JUNE 17, 2021

Examine consumer behaviour and modify email and advertising campaigns accordingly. Accounting Clerk's Key Responsibilities: Completing basic office tasks, including replying to phone calls, acknowledging emails, processing mail, filing, etc. Look after customer accounts for non-payment and delayed payment.

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Productivityist

DECEMBER 15, 2013

One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service. Save Gmail attachments to Dropbox: Every time a VA forwarded an email labeled “QUOTES” with a file attached, IFTTT automatically saved the file in a designated Dropbox folder.

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The Small Business Blog

AUGUST 8, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. External Links External Links SynergyOne.co.uk

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The Office Professionals Place

AUGUST 13, 2009

Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. A good office professional must be able to greet clients, answer phones, and interact pleasantly, politely, and cordially. Get involved.

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Small Business CEO

NOVEMBER 14, 2011

The list of exciting decisions truly never seems to stop; however there are plenty of boring and mundane decisions a business owner has to take into consideration – which HR software to choose; which email marketing software to choose; employee background check hassles, and finally, choosing customer relationship management (CRM) software.

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Stephanie LH Calahan

JANUARY 8, 2010

Handbook topics include Linking Time Management To Results, Linking Customer Service To Results, and others. Click to get posts as we publish Prefer less email? Network with Stephanie or Connect with Your Smart Phone Become a Fan Follow this blog Categories News & Updates! Productive & Organized Home Contribute to P&O!

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The Small Business Blog

FEBRUARY 21, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Make sure you have a separate phone number that applicants can leave messages on without disrupting your workday. OnlineOffice: Overview Get the Flash Player to see this player. Copyright © 1994-2010 Winweb® · All rights reserved.

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Service Untitled

OCTOBER 11, 2011

Some interesting tidbits from the tour: All employees go through Customer Loyalty Training and are taught how to use the company’s various systems. Cross training helps make it so Zappos doesn’t have to hire as many temporary service employees. Employees move cubicle locations every six months.

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The Small Business Blog

MARCH 21, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Make the necessary changes once you know exactly what your customers want. Evans Said on March 30th, 2010 at 9:49 pm Good points stefan, I believe good customer services is the key to survive in today’s economy.

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Service Untitled

NOVEMBER 24, 2010

Orvis which offers a toll-free number without a complicated, automated menu system. Also Orvis offers live chats, email questions, and a guaranteed response time of two hours or less. Verizon Wireless for doubling to $350 the early termination fee if a customer cancels their smartphone subscription after the 30-day grace period.

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The Small Business Blog

MAY 18, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided.

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The Small Business Blog

JUNE 13, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Share information about your business and about you – your history and values are important to prospective customers. Your customer service must be top-notch. OnlineOffice: Overview Get the Flash Player to see this player.

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LEADERASSISTANT.COM

OCTOBER 29, 2023

In this episode of The Leader Assistant Podcast, Nicole talks about the art of delegation, building a support system, being a mompreneur, and unlocking your productivity potential. Join my email list here if you want to get an email when a new episode goes live. I was on the phone. And then they come back to me?

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The Small Business Blog

JUNE 18, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Email lindsayATlocal.winweb.com to find out more details, and for your own personal invitation. OnlineOffice: Overview Get the Flash Player to see this player. Copyright © 1994-2010 Winweb® · All rights reserved.

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The Small Business Blog

DECEMBER 28, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. OnlineOffice: Overview Get the Flash Player to see this player.

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The Small Business Blog

DECEMBER 18, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. OnlineOffice: Overview Get the Flash Player to see this player.

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The Small Business Blog

MARCH 24, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk « Good Customer Service Can Go A Long Way Top 5 Tips for Training Employees on a Budget » « Previous Entries This entry was posted on Wednesday, March 24th, 2010 at 5:58 pm and is filed under SME-Blog. Not policy. Great blog.

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The Small Business Blog

NOVEMBER 28, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. OnlineOffice: Overview Get the Flash Player to see this player.

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The Small Business Blog

NOVEMBER 20, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. OnlineOffice: Overview Get the Flash Player to see this player.

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The Small Business Blog

NOVEMBER 13, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. OnlineOffice: Overview Get the Flash Player to see this player.

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