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Ep 215: Kathleen Burns Kingsbury on Changing Your Money Mindset and Negotiating for What You Deserve

LEADERASSISTANT.COM

In this episode, Kathleen talks about working with virtual assistants, changing your mindset toward money, how to negotiate for higher pay, and tips on public speaking. LEADERSHIP QUOTE Speak your mind, even If your voice shakes.

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How Emotional Intelligence Can Improve Your Work Life

Success

EI is a sought-after trait in job candidates, especially for leading teams or working in customer service. Offices can be stressful places, and having the ability to recognize when things are getting heated and to help others de-escalate is an invaluable skill, no matter where you are in the company hierarchy. Use empathy.

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Why you should use a trusted ground transportation company for your Executive’s travel

Practically Perfect PA

Total Chauffeur Service , an Independent, privately owned Ground Transportation Company based in London, UK breaks down the key elements in prioritising your colleagues’ safety and wellbeing over the cheapest available cost. Larger companies are using this statistic to drive prices down, at the expense of the driver themselves.

Travel 153
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What Are Soft Skills? 12 Examples to Benefit You Personally & Professionally

Success

For instance, a salesperson’s ability to communicate persuasively can lead to more successful client negotiations. For example, a customer service associate can use the soft skills of communication, empathy and creative problem-solving skills to resolve a client complaint while increasing customer loyalty.

Skills 299
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Why you should use a trusted ground transportation company for your Executive’s travel

Practically Perfect PA

Total Chauffeur Service , an Independent, privately owned Ground Transportation Company based in London, UK breaks down the key elements in prioritising your colleagues’ safety and wellbeing over the cheapest available cost. Larger companies are using this statistic to drive prices down, at the expense of the driver themselves.

Travel 100
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Book Review: The Customer Service Survival Kit

Service Untitled

The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.

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Of car dealerships and customer service

Service Untitled

Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. According to JD Power, Jaguar is noted for standing out by satisfying customers with new-vehicle sales experiences.