Remove Company Remove Customer Service Remove Negotiating Remove Phones
article thumbnail

Emerging Technologies for Administrative Professionals

All Things Admin

Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry. Let’s look at each component individually.

article thumbnail

How to say no and still deliver excellent customer service

Service Untitled

Sometimes companies just need to say “no.&# Organizations can’t honor every customer request not to mention that companies do not have unlimited resources even making it possible to never have to say “no.&# As an example, let us briefly discuss real estate commissions.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to say no and still deliver excellent customer service

Service Untitled

Sometimes companies just need to say “no.&# Organizations can’t honor every customer request not to mention that companies do not have unlimited resources even making it possible to never have to say “no.&# As an example, let us briefly discuss real estate commissions. photo credit: Chad Jones.

article thumbnail

Service Untitled» Blog Archive » Diapers.com uses customer service.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. with exceptional prices, 24 hour service, 7 days a week, overnight delivery and free shipping on “everything but the baby.&# com ready to run the race for a share of the huge baby market.

article thumbnail

Service with a snarl: What to look for and how to avoid it

Service Untitled

No doubt we have all been victims of bad customer service, and no doubt we have left companies and moved on to their competition because the experience, at least in our own eyes for the moment, had been intolerable. The real payoff happens when we get to the front of the line or the representative answers the phone.

article thumbnail

Write The Best Job Descriptions In 7 Easy Steps | Free Templates

Recruit CRM

Here are three core pointers of a good job description: Explains the reality of the role Showcases the organisation's culture, and A bit of marketing for the company In short, a job description is used for a variety of reasons— starting from the most obvious, which is recruiting, determining salary ranges, creating job goals, job titles and more.

article thumbnail

Make it a real customer experience

Service Untitled

Extraordinary customer experiences extend to all points of the connection that will affect the reason a customer returns. It extends beyond customer service; it is the total experience, and what makes a customer happier with your company than the competition each and every time. What about the lighting?