Success

MARCH 4, 2024

Getting to Yes: Negotiating Agreement Without Giving In By Roger Fisher, William Ury and Bruce Patton Everyone needs to have negotiation skills. Most people think of negotiation as an “us-versus-them” situation. He believes companies that cultivate customer loyalty will reap the benefits for years to come.

UPS 240

UPS Social Media Etiquette Health 240

Service Untitled

APRIL 5, 2010

Service Untitled The blog about customer service and the customer service experience. with exceptional prices, 24 hour service, 7 days a week, overnight delivery and free shipping on “everything but the baby.&# com ready to run the race for a share of the huge baby market.

Customer Service 40

Customer Service Etiquette Negotiating Clothes 40

Service Untitled

OCTOBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. When asked if Ford might consider lifetime warranties, the company commented that longer warranties allow customers greater potential for abuse. What creates customer loyalty?

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40

Service Untitled

OCTOBER 12, 2010

Service Untitled The blog about customer service and the customer service experience. The course traditionally goes on to warn agents about the possible negative impact on the company and business. Perhaps the customer is calling to ask for more information and is clearly in a hurry.

Customer Service 40

Customer Service Training Etiquette Negotiating 40

Service Untitled

JULY 15, 2010

Service Untitled The blog about customer service and the customer service experience. Expressive : Spontaneous, good negotiator,and learns by doing. When the entire staff is able to work together, the business grows and the company makes more money. David Copperfield.

Customer Service 40

Customer Service Interviewing Training Expenses 40