Remove Customer Service Remove Email Remove Phones Remove Tools
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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. Of course, I’d love to hear your email tips and tricks as I’m always down to get more efficient and productive, so please reach out! LEADERSHIP QUOTE Email is the gateway drug of work; Slack is the crack.

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Artificial Intelligence at Work: How Office Professionals Can Build A.I. Skills for the Future

Eat Your Career

tools have flooded the market. is as much a skillset as it is a tool. Having access to the tool is not enough. We also need the right skills to make the tool work. Your goal is not to save hours of work in the first few minutes of using a new tool. You may find that many of the tools you use already now have A.I.

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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. How would you feel?

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Can personal customer service survive in a digital world?

Service Untitled

The fast paced world of Twitter, Facebook, and Yelp combined with the technological advances of smart phones, interactive websites, and emails enable millions of users to make better informed decisions than ever before possible. After all, a 24 hour turn-around period to answer an email is considered standard.

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When businesses decide to neglect customer service

Service Untitled

Do these powerful organizations therefore view customer service as an operational cost rather than a marketing investment? In a study from CRM Guru, bad customer service accounts for 70 percent of customer attrition followed by poor quality at 30 percent, price at 25 percent, and functionality at 15 percent.

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How to Choose the Right Recruitment Automation Software for Your Agency?

Recruit CRM

When recruiters are assisted with tools ranging from AI resume parsers and automated job listing to interview scheduling, recruiting staff can focus their energy on engaging with top candidates and augmenting their recruitment brand. Prompt Customer Support Customer service is crucial when considering buying a recruitment automation software.