On The Job

JULY 22, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? Facebook announced this week is has 500 million users. And not one of them ever, ever, ever uses it at work.

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Workplace Insight

DECEMBER 7, 2023

It was an obvious thing for firms to seize upon and many of the surveys that proliferated at the time were commissioned by those who had a very specific interest in identifying what was apparently driving so many people away from their places of work. Just as true for The Great Resignation as it was for quiet quitting.

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Success

JANUARY 25, 2023

Science fiction books and movies of the past drew vivid pictures of today: flying cars, cities on the moon, robots in every household. Manny Medina, CEO of Outreach AI in Marketing Jasper, a GPT-3-based content writer, can write blogs, social media and marketing copy, and ads. One example is our robot coworkers.

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Success

SEPTEMBER 7, 2022

And I’ve come prepared: Red wine, Sudoku, a 2,000-piece puzzle and a journal to record what I hope will be a week filled with pensive thought and deep revelation—seven days without TV, Internet, Netflix, Pandora, a smartphone or social media. I’ve always been a voracious reader—magazines, local news and trending social media articles.

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Tips From T. Marie

AUGUST 17, 2016

In fact, when GetFiveStars.com founder Mike Blumenthal conducted a survey, although business owners themselves believed that 75% of customers were experiencing excellent customer service, the customers themselves had something else to say. Offering a free gift or discount for taking the survey can improve completion rates.

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Small Business Labs

JUNE 24, 2010

   As part of this research, SNCR is doing a survey on this topic. If you are involved in the strategy or tactics related to the use of online video for your organization, please help out by taking a short survey.    Click Here to Take the Survey.   Click Here to Take the Survey.

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Small Business Labs

AUGUST 20, 2015

. Millennials — the 20- and 30-something consumers whom marketers covet — would rather spend their hard-won cash on out-of-town vacations, meals with friends, gym memberships and, of course, their smartphones, many surveys suggest. The 1999 book The Experience Economy covered this shift in detail.

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Customers Rock!

AUGUST 16, 2012

Social media has pushed customer service to the forefront for many organizations. Responses are often faster in social media than they are in traditional service channels, since social media makes everything extremely visible. In my book , I talk about Killer Customer Service. Expectations.

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Small Business Labs

APRIL 1, 2011

  John is about to release a new version of his book Built to Sell , which we will review later this month.  The blog post I found most interesting shows that Facebook is the preferred social media network small businesses want their suppliers to use to communicate with them. 

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Practically Perfect PA

MAY 3, 2016

Venues and room bookings. Social Media and online networking. Last week I created a survey to find out about the challenges assistants are facing today. We will showcase technology that will help you in the following areas: Productivity. Inbox Management. Diary Management. Minute taking. Online meetings. Table planning.

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Practically Perfect PA

JANUARY 12, 2015

Technology now allows individuals easier access to new opportunities and recruitment agencies are much more adapt at targeting the right candidates through social media and networking websites. Yes we tend to be more involved in other aspects of the business – events, marketing and social media to name a few.

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Practically Perfect PA

NOVEMBER 4, 2015

have tracking links so you know easily where your bookings come from. have automated emails going out to attendees – so no replying to individual bookings! easily post the event to your social media channels in one click. easily post the event to your social media channels in one click.

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Service Untitled

APRIL 19, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer satisfaction surveys Cheryl April 19, 2010 Behind the Scenes , Customer Satisfaction , Customer Service , Surveys 3 Comments I used to dabble in some online survey groups to gain experience in identifying customer satisfaction criteria.

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Small Business Labs

SEPTEMBER 13, 2010

  I will be participating in a Tweet Chat discussing the survey results this wednesday (September 15th) from 1:00pm to 2:30pm ET.    All of these are better than the 2010 expectations data from the prior survey, which was done late last year.   Click here for more information and to register.

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Practically Perfect PA

JANUARY 4, 2013

If in 2012 you did not attend any events or training sessions then you should speak to your manager or HR immediately to get something booked for 2013. Don´t just attend any event though, if you would like to know how to get the most out of an event and what signs to look for when booking a great event, this blog should help.

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Allwork

JULY 20, 2023

Leverage surveys, feedback forms, and social media channels to foster open communication. Incorporate your brand story into press releases, blog articles, social media posts, and website content. Connect with them through social media, attend industry events, or participate in media networking activities.

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Practically Perfect PA

JULY 28, 2016

The first Practically Perfect PA eBook is available for everyone to download and I am just about to launch this year’s Industry Snapshot survey… So busy, busy! On top of all of that, we have opened up bookings for next year’s Assist Conference. Social Media Management. Email and Diary Management.

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Small Business Labs

AUGUST 5, 2010

  Key quote from the survey results: Among professionals who plan to work past the traditional retirement age, strong majorities in all generations cited the past recession as an important factor in their decision.    The survey covers generational attitudes in the workplace and looks at Baby Boomers, Gen X and Gen Y. . 

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Workplace Insight

DECEMBER 28, 2023

My suggestions on social media based on this love fall on deaf ears. He is also the author of two books. His most recent book has the much drier title of A Practical Guide to Post Occupancy Evaluation and Researching Building User Experience. But we can do more and that’s what I am trying to do with the book.

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BioTeams

OCTOBER 24, 2014

Based on a survey of 1,000 Australian employees and managers conducted in June 2014 the report estimated the value of time employees and managers spend collaborating each year ($46 Billion) and the wastage due to poor collaboration. Read the full survey here. billion per annum.

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Small Business Labs

JUNE 30, 2010

  They recently surveyed  400 local companies in these two states.    The found 72% of the companies they surveyed are feeling the economic recovery. Kudos to QPS for their survey work.    Click here to download the survey results. Web/Tech women work/life balance

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Make or Break Moments

JANUARY 7, 2010

I have often theorized the importance of building relationships with customers and now a recent survey puts dollars to the sense of that theory. Further investigation from CustServ’s blog led me to the article from Genesys that shares the details of the customer service survey of 16 countries. BILLION a year !

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Small Business Labs

JUNE 4, 2010

  Conduct two surveys augmented by in-person interviews.   The first will survey coworking facility owners and identify key facility statistics such as size of the facility, number of desks and offices, services offered, number and type of members, etc.   We will be making our research findings public. 

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Customers Rock!

MARCH 30, 2010

The radio program is really an extension of this blog; you get to hear my voice as part of an hour-long conversation around the topics we all know and love here: customer experience, customer service, loyalty, marketing, and social media. Customers have changed, and customer expectations have greatly changed!

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Small Business Labs

JUNE 2, 2010

  But following up on yesterday's post on IBM's global CEO survey , I wanted to highlight one of their charts.    The chart below shows their survey results on the key external forces likely to impact large corporations over the next 3 years.   Technology allows companies to better manage complexity.

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Practically Perfect PA

MARCH 2, 2015

We have a team of 3 and my role consists of: cross checking arrangements for the 4Talent Days with the producers, managing the communications for 4Talent (social media, marketing material, website maintenance), public speaking at our events and other events as an ambassador for C4/4Talent. It’s all very exciting!

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Stephanie LH Calahan

FEBRUARY 23, 2011

  Today, you can see content on: Use of Time Recycling & Time Management Social Media E-mail Use of Time How and Why to Stop Multi-Tasking - [link] - Peter Bregman writes an excellent article about multi-tasking.    Every other Wednesday, I share links to a number of different blogs and sites. 

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Small Business Labs

MAY 18, 2010

Blog powered by TypePad Member since 01/2005 « Business Week, The Economist on the Trickle Down Recovery | Main | Great Quote on Consumer Versus Business Social Media » May 18, 2010 DMAs Spring Magazine Focused on Going Global The spring issue of Point Magazine is on going global.  Web/Tech women work/life balance

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Service Untitled

JUNE 30, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer service procedures and social media preparation Cheryl June 30, 2010 Customer Satisfaction , Little Things, Big Differences , Proactive No Comments You wouldn’t jump into a swimming pool if you didn’t know how to swim.

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On The Job

AUGUST 26, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, August 26, 2010 Could That Promotion Be a Career-Killer? A recent Regus survey found that 37% of U.S. Dont think youre going to learn these skills from a leadership book," he says.

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Success

SEPTEMBER 6, 2021

Selling a digital product, such as a book or an online course is far simpler. professionals working on non-fiction books), that’s when sales started to take off. You need to actually get out there and hear people, whether through interviews or surveys or combing through product reviews or forums. Launch a survey.

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Andrea Kalli

SEPTEMBER 7, 2010

Generally, these actions include signing up for a free trial program, joining a new website, or completing an online survey. I Recommend These Premium Biz Resources "I cant say enough great things about the Certified Internet Marketing and the Social Media Marketing Specialist programs through VAClassroom. Andrea I know, I know.it

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Service Untitled

OCTOBER 25, 2010

The expansion of the social media therefore requires companies to be aware of what is being said about them and who is saying what about them. A recent Nielsen survey states that the primary online communication of today is Twitter; its unique visitors have increased 1,382 percent since 2009. If you’re still in the Stone.

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Make or Break Moments

JANUARY 20, 2010

Of course that means we have to engage them in conversation – exit interviews – follow up surveys or phone calls to ask about the service and experience and then listen for patterns. She was looking for patterns. We need to do the same thing with our customers. Customer complaints are another great place to look for patterns.

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Make or Break Moments

JUNE 1, 2010

Steve goes on to say: In one survey, 68 percent of customers said they quit doing business with a company because of perceived indifference towards them as customers. People buy from those they like and trust – not those who sneer or seem to reject them with their lack of interest.

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Success

FEBRUARY 28, 2023

Another person asks me about a portion of my book that is all about how Italian Americans make Sunday gravy. Before I can figure out how any of these questions relate to my new novel, I realize that I have a long line of people waiting to purchase my book. Shoket’s book is directed toward the millennial, which is no surprise.

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Small Business Labs

JULY 30, 2010

The DIY BIO blog  recently did a survey looking at the demand for a coworking biology lab.  .  While most Hackerspaces are targeted at hobbyists, a growing number also target independent workers and small businesses.      For those that are interested, there is also Bio-Curious Google Group. 

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