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Are You Making These Social Media Mistakes

Office Dynamics

View an infographic of the survey findings about social media mistakes. The survey of HR managers was developed by OfficeTeam.

Using social media when organising an event

Practically Perfect PA

Here are 6 examples of how social media can help you with the events you organise: 1. Research. Event page on LinkedIn. Hashtag. Visuals.

Does Social Media Work for Sales and Marketing?

Small Business Labs

Gallup has caused quite a stir with a survey showing that social media has little to no impact on the purchasing decisions of most consumers.

Why Surveys Show Wide Differences in Small Business Social Media Use

Small Business Labs

You many have noticed that different surveys show very different small business social media usage rates. They also show very different views on how effective social media is for small businesses.   The Citibank survey was done using a random sample and by phone.  A   social media

Results of the 2014 Solopreneur Survey: Quality of Life is Up, Expectations are Up, Facebook is Down

The Solopreneur Life

Those are among the key findings in The Solopreneur Life 2014 End-of-Year Survey. The survey attracted 308 responses. said it got worse.

2013 51

Customer-Obsessed Service

Customers Rock!

Social media has pushed customer service to the forefront for many organizations. In my book , I talk about Killer Customer Service.

2012 121

Survey: Most Business Owners Remain Optimistic in California

Small Business CEO

… CEO Leadership business surveys business trends california business trends photo credit: Adam Kuban.

27% of Small Businesses Using Facebook

Small Business Labs

  You may wonder why this survey shows lower social media usage than other surveyssocial media

2011 Survey Results: Solopreneurs Are Optimistic About 2012, Despite Challenges

The Solopreneur Life

Those are among the findings in The Second-Annual Solopreneur Life 2011 End-of-Year Survey. The anonymous survey, which was conducted using Survey Monkey and attracted 77 responses, consisted of 25 questions and was conducted during the first three weeks of December. Respondents were able to complete the survey only once.

2012 25

Solopreneur Survey: More Outside Vendors Will Be Hired in 2011

The Solopreneur Life

Join community and receive the complete survey results free. Social media operations, +5.1 (9.8 Surveys

2011 21

Recruiting With Social Media Can Backfire

Office Dynamics

Why using social media as a means of recruitment can backfire. Anti-social networking. Last year it was reported that 4.2

Why Don’t You Engage Your Customers in Social Media?

Small Business CEO

Simply put, they’re avoiding using social media to attract and engage consumers, therefore dropping the ball when they could be scoring a touchdown.

Is Corporate Social Media Sales Media?

Small Business Labs

Interesting article from Tom Foremski at Silicon Valley Watcher titled Corporate Social Media Is Not Social -- It's Sales Media.

106 Thoughts on Overcoming Overwhelm in a Freaked-Out World

Productive & Organized

  I hear it from my clients and workshop participants as well as my connections on social media sights.  Experiment! Think.

2010 88

Communicating With Small Businesses Using Facebook

Small Business Labs

  The chart below is from the ECSB blog post on this topic and based on a January surveysocial media

InboxQ's Excellent Twitter Q&A User Survey

Small Business Labs

I wasn't familiar with InboxQ until I saw a reference to a survey they'd done in Entrepreneur's Why Savvy Businesses Field Customer Questions on Twitter.  " Because of our blog, we get sent a lot of surveys to review.    social media  To be honest, most are poorly done. 

How to Find a Job Using Social Media

On The Job

We thought social media would be cheaper and would reach our exact target since most public-relations professionals are participating in it."

9 Useful Tools for a Small Business to Manage Work Better

Small Business CEO

You can also use it to create many different kinds of forms such as for orders, meetings and customer surveys. PandaForm. Basecamp. HootSuite.

Is Using Social Media at Work a Good Idea?

On The Job

Cavalli points out that social media interaction isn’t always about discussing a new movie or dishing the latest gossip. They Twitter.

Word of Mouth is How Freelancers Find Jobs

Small Business Labs

   Social media was distant 4th, with only 3%. But this understates the role of social media.

Fast Food Declining; Food Trucks Increasing

Small Business Labs

At the same time, the nation's appetite for food trucks continues to grow.      Food Trucks/Mobile Commerce trends

2014 71

Is Mobile Tech Making You Uneasy At Work And Home?

Office Dynamics

The blurring of lines, however, has meant that social media intrudes on what would be work time. Infographic by Quill.

2016 61

5 Things You Need To Get Rid Of To Become Successful In Life

Dumb Little Man

According to surveys, the majority of Americans are ignorant even about basic nutritional facts. Don’t be too dependent on social media and television. Do you get paid for watching too much TV or posting too much on social media? If you’re not paid, then avoid television and social media. Conclusion.

2017 46

Small Business Owners Charge Full Steam Ahead

Small Business CEO

With the emphasis on finding new customers, it’s not surprising that small business owners are turning to social media.

How Administrative Professionals Can Prepare for the Office of the Future

Office Dynamics

They are being asked to become involved in and even take charge of areas such as social media and corporate responsibility. Hiring.

Sources of Contingent Talent Shifting

Small Business Labs

The Ardent Partners chart below from the article shows survey data on this shift. Online labor marketplaces. Crowdsourcing.

2015 52

I’ve Completed a Massive Update to the ‘Tools That Work’ Page

The Solopreneur Life

Social Media Software Starting Out Surveys Time Management WordPress Tools That Work After I launched, one of the first pages I created was the Tools That Work page. It’s a resource page for solopreneurs’ online-commerce and website needs. Check it out.


How important is office culture?

Practically Perfect PA

Our lovely friends over at Career Moves recently conducted a survey to find out how important salary is when looking for a new role.

2016 77

Please Take "The Organizational Use of Video Storytelling" Survey

Small Business Labs

   As part of this research, SNCR is doing a survey on this topic.   Click Here to Take the Survey.

LinkedIn on the Power of Weak Ties - Implications for Coworking & Freelancers

Small Business Labs

In fact, weak tie impacts are likely even stronger due the Internet and social media. The main reason is simply size.   1.

2016 86

Why You're Annoying Your Colleagues

On The Job

Stand up, walk to somewhere that’s a little bit more private to have those private conversations,” says Sydney Sloan, Jive’s social media expert.

Facebook Strategy For Your Small Business

Small Business CEO

Surveys show that people generally fan pages they are already customers of, and usually for discounts. There I said it.

‘Social listening’ can help businesses become more effective

Service Untitled

Perhaps the Dell story with the “power to do more” further explains the concept of “social listening.”

Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

In fact, when founder Mike Blumenthal conducted a survey, although business owners themselves believed that 75% of customers were experiencing excellent customer service, the customers themselves had something else to say. Offering a free gift or discount for taking the survey can improve completion rates. Or right.

What can assistants expect in 2015?

Practically Perfect PA

Yes we tend to be more involved in other aspects of the business – events, marketing and social media to name a few. Technology.

2015 75

Survey Shows Younger Workers Most Comfortable Job Hunting While Employed

Office Dynamics

And, judging by a recent survey, many professionals are heeding this advice. MENLO PARK, Calif., Their responses: Very comfortable. 101%*.

Majority of Holiday Shoppers Will Buy From Retail Stores This Year

Small Business CEO

Recently Intuit conducted a holiday sales survey and produced The Small Business Owner’s Holiday Season Cheat Sheet infographic. Marketing Sales Social Media customers holiday sales holiday shoppingI found many of the statistics on this particular infographic interesting but one stood out most surprising to me.

Easy event management

Practically Perfect PA

easily post the event to your social media channels in one click. Eventbrite Event Management. Should it be more popular for assistants?

2015 76

What can assistants expect in 2013

Practically Perfect PA

Social Media. Assistants should see the influence social media can have on all aspects of their professional life.

2013 73

Service Untitled» Blog Archive » Customer satisfaction surveys

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer satisfaction surveys Cheryl April 19, 2010 Behind the Scenes , Customer Satisfaction , Customer Service , Surveys 3 Comments I used to dabble in some online survey groups to gain experience in identifying customer satisfaction criteria.