Practically Perfect PA

JANUARY 4, 2013

If in 2012 you did not attend any events or training sessions then you should speak to your manager or HR immediately to get something booked for 2013. Don´t just attend any event though, if you would like to know how to get the most out of an event and what signs to look for when booking a great event, this blog should help.

2013 100

2013 Social Media 2012 Salary 100

Customers Rock!

MARCH 30, 2010

The radio program is really an extension of this blog; you get to hear my voice as part of an hour-long conversation around the topics we all know and love here: customer experience, customer service, loyalty, marketing, and social media. Get the customer off the phone/chat as soon as possible in order to respond to more customers.

Customer Service 100

Customer Service Social Media Phones AT&T 100

Stephanie LH Calahan

FEBRUARY 23, 2011

  Today, you can see content on: Use of Time Recycling & Time Management Social Media E-mail Use of Time How and Why to Stop Multi-Tasking - [link] - Peter Bregman writes an excellent article about multi-tasking.    Every other Wednesday, I share links to a number of different blogs and sites. 

Management 100

Management Social Media Networking Fax 100

Practically Perfect PA

MARCH 2, 2015

We have a team of 3 and my role consists of: cross checking arrangements for the 4Talent Days with the producers, managing the communications for 4Talent (social media, marketing material, website maintenance), public speaking at our events and other events as an ambassador for C4/4Talent. It’s all very exciting!

Training 100

Training Confidence Social Media Interviewing 100

Service Untitled

JUNE 30, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer service procedures and social media preparation Cheryl June 30, 2010 Customer Satisfaction , Little Things, Big Differences , Proactive No Comments You wouldn’t jump into a swimming pool if you didn’t know how to swim.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Make or Break Moments

JANUARY 20, 2010

Of course that means we have to engage them in conversation – exit interviews – follow up surveys or phone calls to ask about the service and experience and then listen for patterns. She was looking for patterns. We need to do the same thing with our customers.

Customer Service 100

Customer Service 2009 2008 2010 100

On The Job

MAY 19, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Wednesday, May 19, 2010 The Most Critical Lessons From This Crummy Job Market When I was a kid, one of those "grown-up" sayings that made no sense to me was "never say never again."

2010 100

2010 Networking Social Media Retirement 100

Success

FEBRUARY 28, 2023

Another person asks me about a portion of my book that is all about how Italian Americans make Sunday gravy. Before I can figure out how any of these questions relate to my new novel, I realize that I have a long line of people waiting to purchase my book. Shoket’s book is directed toward the millennial, which is no surprise.

2022 279

2022 2017 Social Media Salary 279

Service Untitled

OCTOBER 25, 2010

The expansion of the social media therefore requires companies to be aware of what is being said about them and who is saying what about them. A recent Nielsen survey states that the primary online communication of today is Twitter; its unique visitors have increased 1,382 percent since 2009. If you’re still in the Stone.

Social Media 40

Social Media Customer Service Etiquette 2010 40

Service Untitled

OCTOBER 7, 2010

In this part, Doria talks more about the American Express culture, share some things are unique to American Express call centers, talks about how American Express engages with social media and gathers customer feedback, and finally, how she interacts with customers personally. Question: Do you use social media in servicing?

Interviewing 40

Interviewing Customer Service Social Media Credit Card 40

Stephanie LH Calahan

MAY 20, 2011

It also helped me write my two books! So, recycle those papers you have written and turn them into your next blog or book! I've recently launched my own blog and those articles will reappear there, and one day they may be re-purposed again into a book. Don't Write Your Book. Talk Your Book.

Social Media 100

Social Media PowerPoint Facebook Gifts 100

Service Untitled

OCTOBER 28, 2010

Of course, companies use these customer feedback surveys to gain more insight into their brands, but I often wonder how does a company know how I really feel about my shopping experience without asking me to actually describe it? Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00

Customer Service 40

Customer Service Office Depot Purchasing Etiquette 40

The Small Business Blog

DECEMBER 14, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

NOVEMBER 2, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

NOVEMBER 30, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 UPS 2008 2007 100

Productivityist

APRIL 8, 2014

I also took the time to go through Chris Ducker''s new book, Virtual Freedom , to figure out exactly what I would want to assign to a virtual assistant once I had one. Monitoring social media for Productivityist. Working on research for various blog posts and other projects. But it didn''t stop there. Information'

Budget 40

Budget AT&T Social Media Email 40

The Small Business Blog

NOVEMBER 23, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player. — ST.

UPS 100

UPS 2007 2008 2009 100

Service Untitled

JULY 7, 2010

A customer service applicant might be asked, “If you worked at American Express, how would you give a hug to a card member over the phone?&# Engaging customers with social media while building customer service Customer loyalty generally follows outstanding customer service. At a local.

Credit Card 40

Credit Card Customer Service Postal Service FedEx 40

The Small Business Blog

NOVEMBER 4, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2008 100

2008 UPS 2007 2006 100

The Small Business Blog

DECEMBER 7, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

JUNE 8, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

OCTOBER 26, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 UPS 2007 2008 100

Service Untitled

FEBRUARY 19, 2010

The manager came over to me, listened to my problem with my cell phone and my time restraints; asked me if I wanted to leave the phone and come back after I picked up my children, and during that time my phone would be either repaired or replaced. At a local. You can follow any responses to this entry through the RSS 2.0

Verizon 40

Verizon Customer Service Phones Etiquette 40

Laughing all the Way to Work

SEPTEMBER 20, 2009

Telemarketing is my number one annoyance in advertising and as soon as I answer the phone and get that few seconds of dead air, that is my queue to hang up. I understand a company would be interested in knowing why people unsubscribe so they can improve their business, but a quick voluntary survey back would have been more appropriate.

Fax 100

Fax Time Zones IAAP 2009 100

Service Untitled

JUNE 24, 2010

Additionally, we have a knowledgeable crew of product specialists that answer end user’s questions via phone or e-mail, and advise our customers on the best product to use or how to set up their products. Let’s also not forget about the benefits of new media in this context. We are pretty accessible via the phone or e-mail.

Interviewing 40

Interviewing Customer Service 2010 Etiquette 40

Practically Perfect PA

SEPTEMBER 19, 2014

A few months ago I asked the Practically Perfect PA readers if they could complete a survey for me. The survey asked if assistants feel that having or not having a university degree has made a difference to their career path. That’s when I turned to IAAP and am currently working towards my CAP-OM certification.

IAAP 100

IAAP Training AT&T Skills 100

Service Untitled

MARCH 22, 2010

This very successful store’s unique business practices and philosophies have been written about in countless books and magazines over the years and from visiting the store or dealing with them over the phone or online, you can tell why. Possibly Related Posts: L.L.Bean ranks #1 in customer service L.L. At a local.

Customer Service 40

Customer Service Policies Purchasing AT&T 40

Service Untitled

FEBRUARY 17, 2010

Engaging customers with social media while building customer service Customer loyalty generally follows outstanding customer service. .&# Find out more about Maria by visiting her main website, Salon de Maria. At a local. Promised Delivery Dates Appreciated By Customers I have a fairly big house, and that means a.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

Stephanie LH Calahan

DECEMBER 10, 2010

  I hear it from my clients and workshop participants as well as my connections on social media sights.  Use the notebook for everything you want to keep track of: to do lists, grocery lists, client meetings, phone calls, dreams and goals. " In some cases, it's 'Get the phone number."

AT&T 100

AT&T Calendars Social Media Stress 100

The Small Business Blog

MAY 31, 2006

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2006 100

2006 2007 2008 2009 100

The Small Business Blog

NOVEMBER 13, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2007 100

2007 2008 2009 2006 100

On The Job

DECEMBER 1, 2009

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Tuesday, December 1, 2009 Will This Tough Job Market Change Generation Y? Hochwarter over the phone. Today, more than 50 percent of candidates say they will take the salary offered.

2009 100

2009 Self Esteem AT&T Skills 100

The Small Business Blog

OCTOBER 11, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.

2008 100

2008 2009 2007 2010 100