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Resilience Stories: After Her Father Was Deported, She Bought and Expanded His New Jersey Restaurant

Success

Her first thought was the officer saw her talking on the phone. She left her job, withdrew every cent of her 401(k), and bought her father’s Peruvian restaurant, El Gordo. Look how popular Mexican food, Asian food, Italian food restaurants are. That kind of hard work sustained her restaurants during the pandemic.

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A Day in the Life of Renée Marino, a Broadway Star-Turned-Master Communicator

Success

Outreach Marino is more excited to get on the phone than your average person. So, she records video journals on her phone to verbalize swirling thoughts. In fact, she knew she had to write her book after witnessing a family of five spend an entire restaurant dinner on tablets. “No No one spoke…. It broke my heart.

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How To Create Commute-Worthy Destinations

Allwork

This article was written by DLR Group’s Jeremy Reding for Work Design Magazine. There is also growing interest in “Zoom Villages,” which is a group of pods made up of prefabricated phone booths as well as the addition of cell-phone free zones where heads down quiet work can be done. Image courtesy of DLR Group.

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year.

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Donald Kelly—The Sales Evangelist—Is Out to Create a Community of World-Class Sellers

Success

selling peanuts, or having a little restaurant,” he says. That person is not going to pick up the phone and make that call because they’ve already defeated themselves in their belief system,” Kelly says. For example, most sellers send emails, make phone calls or write LinkedIn messages to prospective clients.

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Finding Joy and Friendship in a Pandemic-Induced Hobby

Success

I’m driving home from one of Atlanta’s popular new restaurants. I needed something to do—a hobby—that would force me to put my phone down and redirect my attention and my thumbs. We exchanged phone numbers and Instagram handles. This article originally appeared in the May/June 2022 Issue of SUCCESS magazine.

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Why Traveling the World Is the Best Investment in Yourself

Success

If you’re interested in the restaurant business, this is the perfect chance to note what thrives overseas, be it individual dishes, types of cuisine or certain franchises. Mike went back into the car and sat in a catatonic state while I ran up my international phone bill—and was finally able to get someone on the line.

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