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What References are Really Saying About You

On The Job

This latest story I did for Gannett/USAToday should open your eyes to the possibility that not all your references have your best interests at heart. If you've been frustrated that you haven't managed to nail a new job despite your qualifications and solid interviews, your references could be the root of the problem.

Legal 100
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How I Lost $3 Million in 24 Hours and Bounced Back

Success

And then the phone rang. As the words “We have a problem…” came through the phone, the blood drained from my face and a sharp pain pierced my stomach. But I do know that it changed me and my life forever, the day I now refer to as “The 2×4 Day”—when I got hit upside the head by a 2×4. It was my partner. And it did.

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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

Instill and nurture these mission values at every level of your company—not just on the phone line or customer service desk, but in sales, management, and in yourself. And where an issue arises that is beyond the associate’s scope to handle, make sure that associate knows exactly whom to refer the customer to for swift resolution.

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Employee Files: What to include, what to leave out, and what’s confidential

BMT Office Administration

Recruitment documents Human resources departments should retain documents related to the hiring process, especially if you need to refer back to them later. Also, you’re legally obligated to retain these records for at least one year by the EEOC. That means there aren’t any crucial files that you must include by federal or state law.

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The EU is giving citizens the “right to repair” electronics — here’s what that could mean for the world

Ideas.Ted

Cell phones, computers and tablets, however, have not yet been regulated by an EU eco-design directive, and constitute some of the most harmful consumer waste. And a majority think that manufacturers should be legally obliged to facilitate the repair of digital devices. Instruction manuals must be accessible to specialist companies.

Legal 145
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An Admin’s Cheat Sheet to Business Terminology

All Things Admin

It’s often referred to as a percentage. CRM – Customer Relationship Management: This refers to the practices, strategies, and technologies that a company uses to manage its customer interactions and relationships. ToS – Terms of Service: This refers to the legal agreement between a company or website and its users.

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How to Create Strategic Partnerships

Success

It’s important to pay attention to the business matters at hand along with their legal aspects and personalities, he adds. When a client comes to me and asks for a service outside my area of focus, I refer them to one of my partners, with whom I have a pre-negotiated referral fee.

2012 246