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7 Examples of Good Customer Service to Build Customer Loyalty

Success

As examples of good customer service, we chose brands most of you will know. The Spotify Self Help page serves as an excellent example of getting self-help right. Similar to customer feedback forms, it also allows you to learn about your clients’ unmet needs. It requires employees trained to be confident.

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The Perils Of Ignoring Sexual Harassment Training

Allwork

Workplace sexual harassment continues to be a widespread problem, yet 36% of organizations do not offer anti-harassment training. Following meaningful anti-harassment training, 75% of women and 85% of men reported feeling safer at work. states had a mandate requiring employers to provide sexual harassment training.

Training 264
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Beyond Mandates: Shifting From Command And Control To Human-Centric Gathering Strategies

Allwork

Gallup recently highlighted that 70% of leaders reported they don’t have the formal training to lead a distributed team—whether remote or hybrid. Dell’s recent announcement of its controversial return-to-office policy is a perfect example of a strict blanket policy that could backfire.

Policies 320
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Culturally Diverse Workforces Require Bespoke Mental Health Support

Allwork

Personalized mental health support is a solution to improving mental health outcomes at work, but this requires training, understanding, and insight into individual needs. In terms of mental health training, this refers to both the content (how relevant it is to each employee) and delivery (how accessible it is to each individual).

Health 246
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Dry promotions: Definition, considerations, and guidelines for employers

BMT Office Administration

Getting a promotion is an exciting event for employees. However, some of that excitement is probably due to the pay raise that they expect will come with the promotion. But sometimes employers offer promotions without an increase in pay, a growing phenomenon called dry promotions. What is a dry promotion?

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Top 3 Leadership Strategies to Build a $10 Million Business

Success

Entrepreneurs know that leadership helps inspire employees in their respective capacities and promotes continued company growth and development. Rapid growth means training others to be you when you can’t be in every place. Mentors can come in the form of coaches, training programs, or leadership and business growth courses.

Mentoring 278
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The Surprising Truth About Office Gossip And Belonging

Allwork

Research states that a high sense of belonging can lead to a 56% increase in job performance, a 50% reduction in turnover risk, a 167% increase in employer net promoter score, and a 75% decrease in sick days. Gossip is defined as just sharing information, but it can also be a toxic form of empathy.

Gossip 279