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Over 70% Of Workers Predict Positive Impact From GenAI On Daily Tasks, LexisNexis Finds

Allwork

LexisNexis recently published its 2024 Future of Work Report , which surveyed over 500 professionals globally and took a closer look at the technology’s impact on the workforce.

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48% Of Companies Have Used ChatGPT To Replace Workers

Allwork

This public-facing AI chatbot has an impressive range of capabilities, from answering inquiries to producing content, programming, and beyond. ResumeBuilder.com conducted a survey in February, questioning 1,000 U.S. business leaders about their current and future use of ChatGPT.

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How to Choose the Right Recruitment Automation Software for Your Agency?

Recruit CRM

Are you on the hunt for a recruitment automation software to streamline your agency's recruitment processes? An effective recruitment automation software leverages Artificial Intelligence and intelligent built-in features to streamline your talent acquisition and recruiting efforts.

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Small Business in the Age of AI

Small Business Labs

As the study chart below shows (click to enlarge), very few (only about 6%) of the SMB's surveyed see automation technology, including A.I., Almost 1 in 5 small business are not using the cloud to run their business, a necessary first step to taking advantage of the benefits of most automation software and systems.

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When businesses decide to neglect customer service

Service Untitled

Do these powerful organizations therefore view customer service as an operational cost rather than a marketing investment? In a study from CRM Guru, bad customer service accounts for 70 percent of customer attrition followed by poor quality at 30 percent, price at 25 percent, and functionality at 15 percent.

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Businesses using Facebook for customer service

Service Untitled

Market Tools, a software and service provider for management and research conducted a survey of 331 companies with an annual revenue of more than $10 million annually. Of those organizations, 23 percent rely on social networks to support their customer service and to provide feedback. photo credit: Rubber Dragon.

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Businesses using Facebook for customer service

Service Untitled

Market Tools, a software and service provider for management and research conducted a survey of 331 companies with an annual revenue of more than $10 million annually. Of those organizations, 23 percent rely on social networks to support their customer service and to provide feedback. photo credit: Rubber Dragon.