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Take Control of Your Customer Service with These 6 Tips

Success

Quality customer service is your competitive edge. Everyone can have similar products or services, but what they can’t replicate is your people, how your employees treat your customers and how your customers feel when they are doing business with you. This builds customer loyalty. Walk the talk.

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Introduction to Procedures: Usage, Terminology, and Tips for Getting Started

All Things Admin

Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Here are a few tips to help you get started: Use clear and simple language. Everything is right there in your procedures manual!

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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty? Whats next?

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The Enneagram at Work: Which Number Are You?

Success

These benefits make it tempting to want to “type” your co-worker, but Enneagram teacher and coach Casey McCollum , who helps executives and leaders of organizations improve their team dynamics through the Enneagram, emphasizes that observed behavior and internal motivations are not the same. Type Two: The Helper. Type Four: The Individualist.

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Anastasia Penright – CEO at Respect My Voice | Leaders: Create a Drama Free Workplace

Allwork

Having held key roles at Amazon, Wells Fargo, and American Family Insurance, Anastasia has honed her skills in managing internal politics and understanding diverse personalities within professional environments. And so I interned there. So a lot of that brings some internal politics. Anastasia Penright [ 00:09:29 ]: Oh, 100%.

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Service Untitled» Blog Archive » Customer Service Week celebrates.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The International Customer Association began Customer Service Week in 1988, and in 1992 Congress proclaimed Customer Service Week a nationally recognized event.

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Ep 230: Yolanda Hunte on Changing How the World Sees Executive Assistants

LEADERASSISTANT.COM

Teaching and training other EAs about tips that can help others in their EA journeys. Currently she is rolling out a Spotlight series for internal and external powerhouse guests to speak on different topics such as philanthropy, AI and taking care of oneself.