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Take Control of Your Customer Service with These 6 Tips

Success

Quality customer service is your competitive edge. Everyone can have similar products or services, but what they can’t replicate is your people, how your employees treat your customers and how your customers feel when they are doing business with you. Their first belief is that service is important.

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7 Examples of Good Customer Service to Build Customer Loyalty

Success

As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty.

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7 Customer Service Books to Help You Level Up Your Business

Success

Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister. By Mitche Graf.

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Tips to Improve Customer Service in 2020

Small Business CEO

Customer service can’t suffer, because your customers are just as discerning as they were pre-COVID, and in some cases, may even more so. The following are some things you can do to improve your customer service and strengthen your business reputation at a time when it’s especially important to remain competitive.…

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Practical Ways to Improve Sales Through Customer Service

Small Business CEO

Your customer service team is on your business’s front line as the direct outreach to your target audience. As the golden ticket to success for any business, customer service should always be a priority and business area that is constantly being improved through innovation. Implement Telephony Solutions.

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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

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Just How Important is Customer Service?

Small Business CEO

We all hear so much about customer service, and the importance of it. All this talk about customer service isn’t for nothing — it’s serious stuff. You can have every other aspect of the business in tip top shape; your inventory, your site usability, selection, price etc.,