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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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Take Control of Your Customer Service with These 6 Tips

Success

Quality customer service is your competitive edge. Everyone can have similar products or services, but what they can’t replicate is your people, how your employees treat your customers and how your customers feel when they are doing business with you. This builds customer loyalty. Walk the talk.

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5 Ways to Include Soft Skills on Your Resume

Success

Whether you’re interested in an internal promotion or looking for a role with a new company, showing how you’ve used your interpersonal skills to succeed in past positions can make you a much more attractive candidate. Soft skills are personality traits or behaviors that can be hard to define.

Resume 299
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What Are Soft Skills? 12 Examples to Benefit You Personally & Professionally

Success

These skills are often learned in college, trade schools or job training. For example, a customer service associate can use the soft skills of communication, empathy and creative problem-solving skills to resolve a client complaint while increasing customer loyalty. Soft skills are distinct from technical or hard skills.

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Ep 234: Sarah Abbott – Executive Assistant to the CEO of Utz Brands

LEADERASSISTANT.COM

Previously, Sarah supported the CEO of Keystone Homes, and Founder of Hope International. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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Anastasia Penright – CEO at Respect My Voice | Leaders: Create a Drama Free Workplace

Allwork

Having held key roles at Amazon, Wells Fargo, and American Family Insurance, Anastasia has honed her skills in managing internal politics and understanding diverse personalities within professional environments. And so I interned there. So a lot of that brings some internal politics. Like speaking of AWS.

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Service Untitled» Blog Archive » Internal customer service counts too

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Internal customer service provides our coworkers within our company information or services. If employees get territorial, internal service breaks down and can become adversarial.