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7 Customer Service Books to Help You Level Up Your Business

Success

Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister.

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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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We can have a dramatic impact on people’s lives with simple, small and cost-free changes

Workplace Insight

Its vital oxygen is composed of suburban working men and women of all kinds, who every morning are sucked up through an infinitely complicated respiratory apparatus of trains and termini into the mighty congested lungs, held there for a number of hours, and then, in the evening, exhaled violently through the same channels.

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Remote Work Contributing to Longer Workdays Among Lower-Income Employees

Allwork

What’s going on: Labor Department data has shown that service-industry workers, lower-income workers, and employees without degrees are all clocking in more hours working from home than before the pandemic, according to The Wall Street Journal.

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Customer Service – The Small Business Advantage!

The Small Business Blog

Customer service is one of the few great advantages that a small business has over a larger competitor. Although they are unlikely to be able to compete on price, they have the potential to provide a far more personalised and caring customer care experience.

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Should You Encourage Your Team to Pursue Side Hustles?

Success

That middle manager has to learn a whole new set of skills to: Successfully market their company Make the products Sell the products to customers Adjust to customer feedback Handle customer service needs. In some ways, side hustles can work as training crucibles you don’t have to pay for. Saved Wages .

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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

Scalability refers to the ability of a business to increase revenue without much increase in costs. But although this doubles your cost in time and ingredients, you don’t need to buy a new oven. But although this doubles your cost in time and ingredients, you don’t need to buy a new oven. Now, you bake twice as many treats.