Make or Break Moments

AUGUST 2, 2010

But ask yourself truthfully, would you answer “false&# to some of the following: If we have customer service training, we do not show the link between customer service and reaching our business goals. If I were the customer – how would I feel about the sales process and the experience?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 9, 2010

In those days computer work was primary composed of accounting processing on hand entered data punch cards. is celebrating their 35th year in business. Jim Rutledge, Sr. saw an opportunity to help business owners by purchasing and maintaining the mainframe and allowing businesses to have Jim’s business do the computer work.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

DECEMBER 21, 2009

It is that relationship development that begins the process of building trust in the mind of the prospect and hopefully turns them into a customer. So does your website capture the attention of the reader and inspire them to call you so you can start to the process of building a relationship?

Customer Service 100

Customer Service 2009 2008 2010 100

Eco-Office Gals

DECEMBER 23, 2012

The end of 2012 is looming on the horizon, which means it’s once again time to buy new calendars, reset the budget, and start thinking about your business strategy for the coming year. In addition, you can add eco-friendly symbols, promoting your green practices in the process and optimizing the impact of your packaging.

2013 100

2013 Promotion 2012 Calendars 100

Make or Break Moments

AUGUST 25, 2010

My blood pressure begins to rise and I haven’t even started the process of getting my questions answered. Imagine how your customers feel? Get Human is a website that offers a listing of companies and their customer service numbers and the shortcut secrets to help you connect with a real person. What do they say?

Phones 100

Phones Customer Service 2009 2008 100

Make or Break Moments

APRIL 23, 2010

A quick glance through the applications let us know the process would be difficult as all of the students had a strong background. We may offer great products and services but are we PASSIONATE about how we help our customers?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 26, 2010

Carol Ross offers a pretty detailed article that will help you through the process of putting together an effective elevator pitch for your business in her article: Elevator Pitch. Do you have different elevator pitches depending on the situation? Or do you fly by the seat of your pants?

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JULY 13, 2010

Rather than look for a partner to enrich the customer’s experience and give them what they need – we leave them without a resource.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 6, 2010

He helped his neighbor – and, in the process, made a fortune. Instead, Hamwi rolled up a waffle and plopped a scoop of ice cream on top, creating one of the world’s first ice-cream cones. While at the event I met some amazing women and reconnected with some I’d not seen in years.

Collaborate 100

Collaborate Customer Service 2009 2008 100

Make or Break Moments

JANUARY 29, 2010

It was a fairly simple process and even included HTML code for spreading the word and creating cutsie REGISTER NOW boxes. I changed my account and paid for premium service thinking that maybe there was a glitch in the free service. It included another customer service address to contact. So I sent them a message.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

MAY 20, 2010

Keep me posted on your process. I’ve looked at it, and it has inspired me to move some things around on my to do list as well! Great post! Monique Deborah Chaddock Brown said, Thanks, Monique. That wasn’t my statistic but it sure was an eye opener. I’m going to work on mine this weekend. We’ll see how far we get.

Customer Service 100

Customer Service 2009 Social Media 2008 100

Make or Break Moments

FEBRUARY 2, 2010

Blogging – sharing my thoughts about customer service and learning from others about topics I’m interested in. Plus, you can listen to comments from your customers the instant they have something to say. It’s just so simple to connect with customers! The Global Conversation. Sharing of pics, videos and fun stuff.

Social Media 100

Social Media Customer Service 2009 2008 100

Professional Assistant Blog

DECEMBER 19, 2011

I would do e-mails, phone calls, updating clients' calendars, word processing, etc. All of my services are listed on my new site. You might be asking what this is. In a nutshell, it's doing any sort of administrative work from the comfort of my own home. Click here to continue reading.

Calendars 100

Calendars Phones Microsoft Access Microsoft Excel 100

Worxbee

MARCH 29, 2021

They are proactive about ensuring the company has good systems and processes so that tasks can be streamlined and goals can be met. They attend meetings, take notes and create action items, making sure the right people are assigned to tasks.

Travel 52

Travel Skills Customer Service Project Management 52

Success

DECEMBER 20, 2023

My company started incorporating AI within our application and other forms, using AI customer service tools like DigitalGenius. We used Chatbase to create custom AI chatbots for customer service. We feed the AI tool data, and it manages customer service tasks.

2024 299

2024 Customer Service Agencies PowerPoint 299

Ideas.Ted

JULY 8, 2021

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. No company just lopped a day off their calendar.

Carbon Footprint 145

Carbon Footprint 2020 Salary 2019 145

LEADERASSISTANT.COM

NOVEMBER 26, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Share your calendar with coworkers so they can see your “checking email” time blocks.

Email 66

Email Management Confidence Policies 66

Musings of a High-Level Executive Assistant

JANUARY 15, 2013

To expound on that, it comes down to letting people know you haven’t forgotten about them, their request, and to give them a bigger picture of an approvals process, or why something is so time sensitive. This way it’s already on your calendar as something to do. It’s about not leaving them wondering and passing the buck.

UPS 40

UPS Finance Email Calendars 40

Success

DECEMBER 21, 2022

Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. Schedule a regular date night on your calendar with your spouse. Be wary of processed foods, soups and sugar-free items; even raw poultry can contain added salt. Say “yes” when you want to say “no.”

Mentoring 345

Mentoring Goals Clothes Expenses 345

All Things Admin

AUGUST 3, 2022

Procedures are documented processes that explain exactly how to complete a task. They help you provide consistent customer service, make it easier for you to delegate tasks, and showcase the value you bring to your executive and organization. TEMPLATE – Annual Planning Calendar. PROCEDURE – State Sales Tax Processing.

Administrative Professionals 80

Administrative Professionals Dropbox Mentoring Forms 80

Musings of a High-Level Executive Assistant

AUGUST 16, 2010

The reality of being an EA is that while the phones, calendar, and travel are essentially the same in every office your boss and your team are always unique people with their own work styles and needs. 2) Another suggestion is to be happy about working with all levels of staff from the security guard to the executives and treat them all well.

Temping 40

Temping Cover Letter Interviewing Resume 40

The Small Business Blog

MAY 10, 2006

The third category in my mind is the very-very small business, possibly with 1-5 employees, who are likely all do-it-all types, focus on their core product / service, and may be struggling with not only IT, but some of the standard processes of running a business. Seems to me that a lot more SME are using google services now.

2006 100

2006 2008 2007 2009 100

Make or Break Moments

FEBRUARY 1, 2010

Both of us were preoccupied with other tasks and wanted to complete the sales process so we could check it off our to-do list. One of the most important elements in the sales process is establishing and building rapport with your prospect or client. When you have rapport, the sales process moves forward easily.

Customer Service 100

Customer Service 2010 2009 2008 100

Recruit CRM

NOVEMBER 8, 2021

An Applicant Tracking System (ATS) simplifies the hiring process for any agency recruiter and HR department. The resume gets first processed by an ATS. This is not true since the AI functionality in an ATS is developed and programmed to mimic the human thought process. billion dollars by 2023?

Resume 69

Resume Agencies Social Media Interviewing 69

Make or Break Moments

APRIL 17, 2010

I would need to get my magnifing glasses to even begin the process. I get to the page where you answer essay questions about yourself and the font is SIZE SIX. for comparison, this font size is TWELVE) I couldn’t read a single word. I literally laughed out loud.

Customer Service 100

Customer Service 2009 2008 2010 100

The Small Business Blog

OCTOBER 2, 2007

The self-employed status has to be supported, just imagine the untapped work and intellectual resources, excluded from the work process by short sighted red-tape. Our economy has invested in the education of us all, only to exclude some parents or even disabled people from contributing to our economy.

2007 100

2007 2008 2009 2010 100

Success

AUGUST 3, 2021

In an office setting, this insight can explain why some collaborators need more time to process information than others, why some people monopolize meetings, and how to reach the employees who never speak up. This makes Twos caring leaders and excellent customer service reps, but can also hinder efficiency.

Environment 306

Environment Gossip Negotiating Salary 306