Calendars Customer Service Interviewing Process 
Make or Break Moments
AUGUST 27, 2010
Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. But what about the customer service process? The customers. The response?
Make or Break Moments
JULY 27, 2010
This past week I asked the question – how do you say thank you without using the words and Patrick Hazlewood had an awesome answer: Although every interaction with the customer is part of the “sale&# or “sale process,&# including post-sale follow-ups or customer service responsiveness, not everything must be a sales pitch.
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Make or Break Moments
AUGUST 2, 2010
But ask yourself truthfully, would you answer “false&# to some of the following: If we have customer service training, we do not show the link between customer service and reaching our business goals. If I were the customer – how would I feel about the sales process and the experience?
Make or Break Moments
JULY 9, 2010
In those days computer work was primary composed of accounting processing on hand entered data punch cards. is celebrating their 35th year in business. is celebrating their 35th year in business. Jim Rutledge, Sr. Think for a moment about how far we have come with computers. They no longer require a full room but can be stored in your pocket.
Make or Break Moments
JUNE 15, 2010
Watching him go through this process I’m reminded of other sales training and commission structures from my past lives in which the measurement was on selling the products with the highest margin. It is exciting to watch the process! At least financially.
Make or Break Moments
DECEMBER 21, 2009
It is that relationship development that begins the process of building trust in the mind of the prospect and hopefully turns them into a customer. So does your website capture the attention of the reader and inspire them to call you so you can start to the process of building a relationship?
Make or Break Moments
AUGUST 25, 2010
My blood pressure begins to rise and I haven’t even started the process of getting my questions answered. Imagine how your customers feel? Get Human is a website that offers a listing of companies and their customer service numbers and the shortcut secrets to help you connect with a real person. What do they say?
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