Calendars Customer Service Phones Process 
Make or Break Moments
AUGUST 27, 2010
Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. But what about the customer service process? The customers. The response?
Make or Break Moments
AUGUST 25, 2010
Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. My blood pressure begins to rise and I haven’t even started the process of getting my questions answered. Imagine how your customers feel?
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Make or Break Moments
DECEMBER 21, 2009
The purpose of your website should be to get the reader to take a predetermined action: pick up the phone, send you an email or fill out a contact form. It is that relationship development that begins the process of building trust in the mind of the prospect and hopefully turns them into a customer.
Success
DECEMBER 21, 2022
Call one of your children on the phone. Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. Schedule a regular date night on your calendar with your spouse. Be wary of processed foods, soups and sugar-free items; even raw poultry can contain added salt.
Make or Break Moments
FEBRUARY 1, 2010
Both of us were preoccupied with other tasks and wanted to complete the sales process so we could check it off our to-do list. One of the most important elements in the sales process is establishing and building rapport with your prospect or client. When you have rapport, the sales process moves forward easily.
Professional Assistant Blog
DECEMBER 19, 2011
I would do e-mails, phone calls, updating clients' calendars, word processing, etc. All of my services are listed on my new site. You might be asking what this is. In a nutshell, it's doing any sort of administrative work from the comfort of my own home. Click here to continue reading.
Make or Break Moments
JANUARY 29, 2010
His phone is turned off – probably to avoid my text messages – and the silence is killing me. It was a fairly simple process and even included HTML code for spreading the word and creating cutsie REGISTER NOW boxes. It included another customer service address to contact. So I focus on work.
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