Remove Calendars Remove Customer Service Remove Process Remove Training
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Is Customer Service Part of Your Business Process?

Make or Break Moments

Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. But what about the customer service process? The customers. The response?

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How to Make Sales Your Top Priority

Success

Customer acquisition is king. Right now you might be wearing five hats, such as for operations, accounting, customer service, collections and human resources. Build a sales process. To make the most of your time selling, identify the processes and actions that led to past successes. You’re busy.

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Your Roadmap to Effective Office Systems

All Things Admin

Customer service. Review calendars and compile date and time options. Look for logical breaks in the process. Review calendars and compile date and time options. Review calendars and compile date and time options. Procedure explaining the meeting materials assembly and distribution process for attendees.

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Sell What the Customer Wants – Not What You Want to Sell

Make or Break Moments

He went through 16 hours of unpaid training and had to purchase the sales kit prior to making any money so he is invested in the process. What the customer wanted was irrelevant. It is exciting to watch the process! It is quite an experience. At least financially.

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Build Customer Relationships with a Thank You

Make or Break Moments

This past week I asked the question – how do you say thank you without using the words and Patrick Hazlewood had an awesome answer: Although every interaction with the customer is part of the “sale&# or “sale process,&# including post-sale follow-ups or customer service responsiveness, not everything must be a sales pitch.

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Put Customers Before Profits

Make or Break Moments

But ask yourself truthfully, would you answer “false&# to some of the following: If we have customer service training, we do not show the link between customer service and reaching our business goals. If I were the customer – how would I feel about the sales process and the experience?

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Reinvention: Key to Long Term Success

Make or Break Moments

In those days computer work was primary composed of accounting processing on hand entered data punch cards. is celebrating their 35th year in business. is celebrating their 35th year in business. Jim Rutledge, Sr. Think for a moment about how far we have come with computers. They no longer require a full room but can be stored in your pocket.