Andrea Kalli

APRIL 6, 2010

While ten years ago, managing email could have been a secondary consideration, today it is absolutely vital to keep customers and clients in the loop through rapid, prompt email support. Of course, the level of care and attention that you need to devote to customers ultimately depends on your business model.

Email 100

Email Management Microsoft Outlook Social Media 100

Jen Lawrence

NOVEMBER 16, 2020

We go from day-to-day fielding emails, doing our best to stay on top of our task list, and hoping we’re piecing everything together correctly. Email, Calendar, Task Management, Document Management, Password Database. Client Management. CRM, Client Experience Processes, Records Management. Operational.

Legal 52

Legal Social Media Customer Service Project Management 52

Jen Lawrence

NOVEMBER 16, 2020

We go from day-to-day fielding emails, doing our best to stay on top of our task list, and hoping we’re piecing everything together correctly. Email, Calendar, Task Management, Document Management, Password Database. Client Management. CRM, Client Experience Processes, Records Management. Operational.

Legal 52

Legal Social Media Customer Service Project Management 52

All Things Admin

JUNE 23, 2021

Every office needs different systems to run smoothly, but most administrative professionals will require most or all of the systems in this core group: Time and task management. Project management. Customer service. Review calendars and compile date and time options. Meeting invite/email template ?

Agenda 90

Agenda Equipment Administrative Professionals Calendars 90

Office Dynamics

APRIL 2, 2015

If you are a manager reading this blog, check off the ones that apply to your administrative partner. Excellent calendaring skills. Customer-service focused. Excellent time management skills. But do you always “listen” or do you distract yourself with reading emails while someone is talking to you?

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Make or Break Moments

AUGUST 2, 2010

But ask yourself truthfully, would you answer “false&# to some of the following: If we have customer service training, we do not show the link between customer service and reaching our business goals. Our monitoring of incoming customer emails is delegated to low level employees.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

FEBRUARY 23, 2010

We are working on a project together and it was the first time I’d visited his shop. Expecting a typical auto repair store with worn carpet, car and truck magazines and ugly metal chairs I was pleased to walk into an inviting waiting area; warm, clean, comfortable.

Customer Service 100

Customer Service 2009 2008 2010 100

Practically Perfect PA

NOVEMBER 4, 2014

I knew that I could help him so in the first few months of working together I started to print out his email attachments and anything that he might need for an upcoming meeting. Before I went home every evening I would print out his calendar and attach the correct paperwork for his meetings the next day.

Interviewing 100

Interviewing Self Esteem Doodle Customer Service 100

Make or Break Moments

JANUARY 29, 2010

The email gave me no answers. So I sent a message to the abuse email. I changed my account and paid for premium service thinking that maybe there was a glitch in the free service. I got a lovely canned welcome email. It included another customer service address to contact. So I sent them a message.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JANUARY 5, 2010

Companies need to quickly get on board with reading what is being said about them on line – hopefully it is ALL GOOD – but on the off chance it isn’t, Twitter will become the fastest, easiest, most visible way for companies to “nip it in the bud&# and show consumers they are on top of their customer service.

2010 100

2010 Customer Service 2009 2008 100

Success

JUNE 20, 2023

Time management is something most of us struggle with. The good news is, you can learn time management strategies. And you’ll gain the most benefits as long as you understand why you’re doing something and then practice the good time management techniques until they become a habit. Begin with the end in mind.

Management 306

Management Goals Learning Email 306

The Small Business Blog

MAY 16, 2010

WinWeb – Your Office Online Simply the best way to manage your small business! Use a specific business calendar to keep a reminder of your schedule. Use WinWeb ’s Online Calendar and Online Document Store to cut down on physical waste. External Links External Links SynergyOne.co.uk Be ruthless with your filing.

2007 100

2007 2008 2006 2009 100

Andrea Kalli

MAY 6, 2010

By AndreaKalli As soon as your first product or service is ready to hit the market, you have a very important task ahead of you. Twitter is a free service and you can link to your Twitter account from your blog or your business’ official website. Customer service is a time sensitive task.

Twitter 100

Twitter Social Media Microsoft Outlook Customer Service 100

BMT Office Administration

DECEMBER 5, 2022

If so, then you know how hectic project management can be at times, especially if you don’t have a centralized platform to keep track of your tasks. That’s not to mention how difficult communication can be if you use email. calendar view, Gantt charts, etc.). Yet, how do you know which one is right for your business?

Project Management 64

Project Management Management Calendars Budget 64

Andrea Kalli

JUNE 18, 2010

In addition, take note of how frequently they ‘@’ and direct message their customers, how frequently they communicate with influential twitterers (5000+ followers) and whether they use their account for customer service or some kind of direct sales service.

Social Media 100

Social Media Twitter Microsoft Outlook Customer Service 100

The Office Professionals Place

AUGUST 13, 2009

Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Effective Business Writing Skills Who wants to read a three page email? Get this months book choice, Messages by Drs.

IAAP 100

IAAP Filing Administrative Professionals Skills 100

LEADERASSISTANT.COM

OCTOBER 15, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

AT&T 83

AT&T Mentoring Gossip Confidence 83

Musings of a High-Level Executive Assistant

OCTOBER 8, 2013

Top EAs that work for a famous CEO (think Google, Fortune 100 companies) make as much as low level executives in middle management and have titles like Chief of Staff sometimes. And anyone can email me questions and I respond only via this blog, not to your personal address. Will you get paid mid-six figures as an EA - no.

Salary 40

Salary Customer Service Promotion Calendars 40

Andrea Kalli

MAY 14, 2010

By AndreaKalli It is evident that Virtual Events Support and Management will be one of the hottest niches in 2010. Internet Marketing Promotion Services and Website SEO Services -- Topsy.com May 14th, 2010 at 2:51 pm [.] Leave a Comment Andrea is based out of the Denver area of Colorado, yet serves the global entrepreneur. >>

Training 100

Training 2010 Social Media Microsoft Outlook 100

Musings of a High-Level Executive Assistant

JANUARY 15, 2013

I am always afraid sending too many unnecessary emails or updates. Whenever I receive an email, text, vm, or hard copy, I let people know I got it as soon as I get it. What you want to prevent is them emailing you and asking if you got their request. Thank you.” Getting a task done is not the last step. Here are a few examples.

UPS 40

UPS Finance Email Calendars 40

Andrea Kalli

MARCH 25, 2010

For a major corporation, the cost of reaching a new customer and doing something special is outweighed by the returns coming in from their already large customer base. Rather than reaching out to potential customers through social media, they favor a mass media approach — banner ads, pop-ups, and email lists.

Social Media 100

Social Media Microsoft Outlook 2010 Twitter 100

Andrea Kalli

JUNE 17, 2010

Simple Blueprint for Building a Profitable In-Demand Facebook Page Service Social Network Management Bliss – Mastering a Proven System for Seamlessly Organizing Your Social Networking Activities. Leveraging the Power of Free Information Products to Attract and Win New Clients.

2010 100

2010 Training Skills Social Media 100

Andrea Kalli

JUNE 17, 2010

Simple Blueprint for Building a Profitable In-Demand Facebook Page Service Social Network Management Bliss – Mastering a Proven System for Seamlessly Organizing Your Social Networking Activities. Leveraging the Power of Free Information Products to Attract and Win New Clients.

2010 100

2010 Training Skills Social Media 100

Musings of a High-Level Executive Assistant

MARCH 3, 2013

Surely, as executive assistants we may feel this way when we have to do all the boring stuff - filing, expenses, travel, calendaring, and phones. As an executive assistant, I knew I wasn't curing cancer or inventing anything, but that customer service role and making a difference in one executive's life was meaningful for me.

Customer Service 40

Customer Service Gifts Finance Calendars 40

Laughing all the Way to Work

JULY 12, 2010

Holgate is the Executive Assistant to the President, she also reports to the Director of Human Resources and manages a staff of four. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Minute taking made easier. Dealing in real time.

2010 100

2010 Interviewing Time Zones IAAP 100

The Small Business Blog

OCTOBER 31, 2007

WinWeb – Your Office Online Simply the best way to manage your small business! Look at you calendar and write next to each meeting how long it should take and stick too it. External Links External Links SynergyOne.co.uk Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Sponsors Advertise Here?

2007 100

2007 2008 2006 2009 100

The Small Business Blog

NOVEMBER 7, 2007

WinWeb – Your Office Online Simply the best way to manage your small business! You guessed it, as soon as I had done that my new computer started having problems, no calendar or address book data anymore,then my email started going and so on – I rebooted and that was that – I could no longer log in.

2007 100

2007 Keyboards 2008 2009 100

The Small Business Blog

NOVEMBER 17, 2009

WinWeb – Your Office Online Simply the best way to manage your small business! To orchestrate this approach, you have to have a carefully monitored calendar to get your timings right. You can also get on the wrong side of suppliers, meaning higher rates and less helpful service. Sponsors Advertise Here?

Suppliers 100

Suppliers 2009 2007 2008 100

Musings of a High-Level Executive Assistant

AUGUST 16, 2010

I have some experience as an executive assistant for mid-management, but I am starting to apply for jobs that support high level executives, such as CEO, Chief Counsel & managing partners. I also always have the link in my email signature. There wasn't much information out there. I found your blog very helpful.

Temping 40

Temping Cover Letter Interviewing Resume 40

The Small Business Blog

MAY 10, 2006

WinWeb – Your Office Online Simply the best way to manage your small business! Seems to me that a lot more SME are using google services now. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment.

2006 100

2006 2008 2007 2009 100

The Small Business Blog

OCTOBER 2, 2007

WinWeb – Your Office Online Simply the best way to manage your small business! Should our camera pick up motion we are sent an email, SMS and phone call – which is great for us. M The Construction guy Said on June 10th, 2008 at 4:15 am I remember those days while i held positions in corporations as a senior manager.

2007 100

2007 2008 2009 2010 100

Jen Lawrence

MARCH 25, 2019

Access to email means your boss can find you wherever, whenever. Customers and colleagues are using social media for business at alarming rates. Throw in collaboration and communication tools like Slack, workflow managers, chat, text, *gasp* the phone… and the idea of unplugging becomes downright laughable. Sustainable.

Customer Service 69

Customer Service AT&T Assertiveness Social Media 69

Jen Lawrence

MARCH 25, 2019

Access to email means your boss can find you wherever, whenever. Customers and colleagues are using social media for business at alarming rates. Throw in collaboration and communication tools like Slack, workflow managers, chat, text, *gasp* the phone… and the idea of unplugging becomes downright laughable. Sustainable.

Customer Service 40

Customer Service AT&T Assertiveness Social Media 40

Make or Break Moments

FEBRUARY 15, 2010

A website project for a company managing liquidation sales. “If they have great content, the reader stays longer and then picks up the phone or emails or places an order, right?&# “Yes – that’s what I offer. You didn’t position it right so that the customer truly understood what you could do for them.&#

Customer Service 100

Customer Service 2009 2008 2005 100

Recruit CRM

NOVEMBER 8, 2021

It's one of the most sought-after recruiting tools that help recruiters and hiring managers filter and sort through hundreds and thousands of CVs to locate that one qualified candidate for an open job role. Suppose a candidate applies for the role of a marketing manager at XYZ company. What Is An Applicant Tracking System?

Resume 69

Resume Agencies Social Media Interviewing 69