On The Job

APRIL 20, 2009

Because while the human resources department may have provided you with two days worth of training and given you an employee handbook as thick as the Trenton phone book, you've just screwed up in a way you never imagined: You ate at your desk. Understanding the difference between policy and reality. you wonder. Hentz asks.

Cubicle 100

Cubicle Phones Policies Learning 100

The Office Professionals Place

NOVEMBER 4, 2009

Wright, Author So Youve Got the Job Interview - Now What? This morning the phone rang - youve got an interview! Obviously you really want the job, and to get this job, youve got to really shine in the interview. Treat the interview as your first day on the job – come in prepared to show what you can do.

Cover Letter 100

Cover Letter Interviewing Resume Filing 100

On The Job

AUGUST 27, 2008

It was near work, had a nice porch overhanging the front yard (that I couldn't use because the floor was rotted and I was afraid I would plunge through it to my death) and had two built-in bookcases 9that were so crooked my books all leaned to the right like drunken soldiers). Body language. Look at how employees behave as they work.

Job Hunting 100

Job Hunting Interviewing Clothes Policies 100

On The Job

JULY 16, 2009

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 16, 2009 How to Quit a Job Properly No one talks much these days about quitting a job. Before you tell the boss, understand your company’s policy about employees who quit.

2009 100

2009 Legal Filing Interviewing 100

Laughing all the Way to Work

OCTOBER 6, 2009

it requires a firm culture that discusses recovery openly and strongly support it -both in action and written policy. and hopefully, they have supportive procedures and policies in place to help them." I finally had a chance to sit down and read your book over the holiday. Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Service Untitled

OCTOBER 2, 2012

From the moment you visit the website, you are guaranteed free shipping, immediate delivery, 365-day return policies, and a host of good-natured and efficient customer service personnel right at your fingertips or on the phone should any part of your shopping experience go awry.

Customer Service 40

Customer Service Cubicle Salary Clothes 40

On The Job

JULY 22, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? They can talk about work on Facebook using their (smart) phones, or they can tweet at midnight from home about work.

Social Media 100

Social Media Facebook Twitter Legal 100

Service Untitled

JUNE 25, 2012

In one of the most successful self-help books, The 7 Habits of Highly Effective People , author Stephen Covey identifies the elements truly effective people use regularly as tools towards their success. Here are Covey’s habits as explained in his book. Put first things first and prioritize your tasks as to your customers.

Customer Service 40

Customer Service Credit Card Interviewing Purchasing 40

Allwork

JUNE 5, 2023

Also, you have a great podcast, which I’ve been lucky enough to be a guest on about the social responsibility at work and your interview change makers who are actively creating solutions for this mission. Well, welcome, Angela. Really glad to have you here. Value that wasn’t even unlocked in the past.

AT&T 246

AT&T Skills Agencies Goals 246

Musings of a High-Level Executive Assistant

FEBRUARY 3, 2015

2) Ask to meet for fun and to conduct informational interviews When you send out an email as mentioned above, those who are happy to hear from you and want to help you will respond. You can hang out with your friend and informally conduct an informational interview. I ran a book club for 2 years. I was a big sister for 2 years.

Job Hunting 40

Job Hunting Resume Cover Letter Interviewing 40

Service Untitled

APRIL 8, 2010

Everyone puts their best attitude forward when interviewing for a position, but during the training period and internship, we can use the opportunities to observe and evaluate each new customer service agent. Ineffective interactions will result in inconsistent policies among other customer service agents, and it is sure to create chaos.

Customer Service 40

Customer Service Training Etiquette Confidence 40

Service Untitled

MARCH 22, 2010

This very successful store’s unique business practices and philosophies have been written about in countless books and magazines over the years and from visiting the store or dealing with them over the phone or online, you can tell why. Liberal return policy.

Customer Service 40

Customer Service Policies Purchasing AT&T 40

Denise Aday

NOVEMBER 15, 2009

I was asked by a fellow blogger a few months ago to do an interview by email. I never heard back from her and the interview didn’t appear on her blog. It’s still an interview and quite relevant to this blog. My policies are spelled out in my contract, which clients must read and sign off on before we begin working together.

Social Media 40

Social Media Agencies Interviewing Phones 40

On The Job

APRIL 13, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Tuesday, April 13, 2010 How Badly Do You Need Time Off? She also plans to “unplug” from her job, leaving the laptop at home. “If

2010 100

2010 Stress Cubicle Time Zones 100

Service Untitled

FEBRUARY 26, 2010

So we have a few of Panera’s policies that set them apart from other restaurants, and that includes antibiotic free chicken, no trans fat, many natural ingredients and an impressive list of whole grain breads, but does that have a significant impact on customer service and the Business Week’s award?

2010 40

2010 Customer Service Restaurants Etiquette 40

Service Untitled

FEBRUARY 19, 2010

Through training, monitoring, coaching, practice and new policies, employees understand that customers are driven by what they think about a business or service, and we want them to see positive perceptions. This is where standards of KPI or Key Performance Indicators come into play.

Verizon 40

Verizon Customer Service Phones Etiquette 40

Service Untitled

APRIL 5, 2010

The prices are low, no questions asked for the return policy, 99% in stock merchandise, and 2/3 of the US are able to have merchandise delivered overnight. The site also offers a referral program with cash incentives, and the customer service toll-free phone numbers and contact information are easily accessible.

Customer Service 40

Customer Service Etiquette Clothes Negotiating 40

BMT Office Administration

MAY 9, 2024

The IRS e-help desk phone number is 866-255-0654. Reinforce your organization’s general policies regarding attendance. Travel Policies For international travel, you’re better off excluding fun and games and booking hotels instead of resorts. You can also fax e-filing waiver requests to 877-477-0575.

Payroll 52

Payroll 2024 Filing 2023 52

Service Untitled

APRIL 16, 2009

For the company, it’s upselling disguised as a policy. Something along the lines of “we can’t change the minimum charge policy, but while our team is there fixing the issue, maybe they could also look over other potential issues?&# Or at least to make you think about it instead of flat out refusing.

Customer Service 40

Customer Service AT&T Policies Expenses 40

Men With Pens

JANUARY 14, 2010

Oh, and he’s written a book. Two books, in fact. Nicknamed “The Professor&# , Neil has written books, penning four incredible texts about traveling, loss, and music. As I began writing books and blogging myself, I developed an entirely new appreciation for Peart’s genius that affects my writing to this very day.

2010 40

2010 AT&T Email Interviewing 40

Men With Pens

JANUARY 21, 2010

About the Author: Josh Hanagarne is the twitchy giant behind World’s Strongest Librarian , a blog about living with Tourette’s Syndrome, kettlebells, book recommendations, buying pants when you’re 6’8”, old-time strongman training, and much more. As if getting them on the phone is too expensive, like it used to be. Let’s talk.

2010 40

2010 AT&T Interviewing Learning 40

Men With Pens

NOVEMBER 26, 2009

It’s their name that sells the book. Michael Connelly could rewrite the Santa Monica phone book and it’d be a bestseller. The folks who publish books aren’t looking for good. Agents and publishers are looking for a book that becomes a whole reading experience and exceeds the sum of its parts. You’re not.

Goals 40

Goals 2009 AT&T Learning 40

Men With Pens

MARCH 8, 2010

Throughout the months of phone calls, backtracking, moving forward, and backtracking again, there was a lot of confusion. My phone plressed the return key and it submitted. Either way, we have policies on keywording that way. It was annoying and inconvenient, and a few people muttered, but it got done. A lot of hurt feelings.

2010 40

2010 AT&T Email Staples 40

On The Job

OCTOBER 28, 2009

I recently interviewed an employment law expert, who pointed out there are a lot of myths that employees believe, including the one that they can say what they want at work. That includes, she says, anything introduced into the work environment with personal handheld devices such as smart phones, which can show videos or photos.

2009 100

2009 Job Hunting Telecommuting Networking 100

Men With Pens

JUNE 13, 2010

Well, Dean came through with flying colors and sent me half the interview – by the time I hit the end, I couldn’t wait to read the rest. And you’ll learn why right here in this valuable interview with a pro copywriter. Of course, there are the phone calls and urgent emails from clients I have to field. Nothing fancy.

2010 40

2010 Interviewing AT&T Phones 40

Musings of a High-Level Executive Assistant

JULY 8, 2016

And when people meet me for the first time in person after only emailing or being on the phone they remark that I smile a lot and am more “fun” because they don’t get to see that side of me; there is a disconnect of what they imagined I would be like in person. During the interview process ask about the company culture.

Temping 40

Temping Stress Holidays Email 40

On The Job

APRIL 20, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Tuesday, April 20, 2010 5 Important Rules for New Employees No one forgets their first job, just like no one forgets their first love. In a new book, “Effective Immediately: How to Fit In.,

2010 100

2010 Phones AT&T Legal 100

Ian's Messy Desk

JULY 28, 2010

Get a single notebook and use it to record notes, phone numbers, web addresses, ideas, to-dos, etc. Create a list or binder of regularly referenced material, such as phone numbers, and keep it accessible in a desk drawer. Schedule filing time at least once per week. To be more productive, allocate 15 minutes each week.

2007 100

2007 Filing 2009 AT&T 100

Productivityist

MAY 12, 2016

Let’s be honest, how many of the articles you read, videos you watch, phone calls you make, words you say and podcasts you listen to, do you actually take action on? For years I kept reading blogs, listening to interviews and watching TED talks, without implementing what I’d learned. Because you’re not using 99% of it. I’ve been there.

Learning 40

Learning Calendars Social Media 2015 40

BioTeams

MARCH 4, 2009

Alex Lin (CEO of ChinaValue Business New Media) has just conducted a major interview with me ( Ken Thompson) where we explore in detail the concept of The Networked Enterprise for Chinavalue.net. Here are the full interviews in both English and Chinese. Interview (English). Interview (Chinese).

Networking 40

Networking Collaborate Interviewing Forms 40

Men With Pens

APRIL 22, 2010

People can hear confidence over the phone, through the Internet and even by watching you sit on the bus with a newspaper. That’s why you’re supposed to wear a tie and stand up even when you’re doing a phone interview. The quick, appropriate and notorious counterexample, who passed away just recently, is J.D.

Confidence 40

Confidence 2010 AT&T Skills 40

Men With Pens

APRIL 11, 2010

That new shirt is supposed to make you more successful at the job interview. Entrepreneur Interview: Chris McClain of Chris McClain Productions Reply Patricia ( @lokahiandquill ) April 12, 2010 at 10:03 am It’s Monday, and perhaps that’s why I feel like playing devil’s advocate here. Do You Have a Phone?

2010 40

2010 AT&T Expenses Social Media 40

Men With Pens

NOVEMBER 19, 2009

Email the owners and offer to guest post or to do an interview. I recently did an interview on my blog for the interviews with up and coming bloggers podcast, and the guy I interviewed was named Rich Lazarra. Should passengers be allowed to use cell phones in flight? Start leaving comments. That’s all.

2009 40

2009 AT&T Gifts Training 40

Stephanie LH Calahan

MAY 20, 2011

It also helped me write my two books! So, recycle those papers you have written and turn them into your next blog or book! I've recently launched my own blog and those articles will reappear there, and one day they may be re-purposed again into a book. Don't Write Your Book. Talk Your Book.

Social Media 100

Social Media PowerPoint Facebook Gifts 100

Admin Awards

DECEMBER 1, 2021

It’s important that you use your voice to advocate for the company, leader, or policy when you’re speaking to employees, and for the employees when you’re speaking to your leader. “And we give them the book.” Instead, they reached out via phone calls, emails, and texts. ” Nordberg says.

Administrative Professionals 40

Administrative Professionals AT&T Retirement Environment 40

The Small Business Blog

DECEMBER 7, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Nevada ranks as second-best for small businesses : Nevada has the second-best public policy climate in the nation for small business, a report this week shows. OnlineOffice: Overview Get the Flash Player to see this player. — ST.

2009 100

2009 UPS 2007 2008 100

Men With Pens

MARCH 23, 2010

It Isn’t an Interview You’re all savvy readers, so I’m sure you recognize the problem here. Fun Gets Real Answers Write your client back and explain that this isn’t an audition or a job interview. I am a professional with excellent communication skills. I work well in teams and independently. Oooooookay. Team player?

2010 40

2010 AT&T Interviewing Social Media 40