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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

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Consumer Reports says Apple does customer service better

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The ultimate success of a company is predicated on exceptional customer service experiences. For post-sales service, Consumer Reports ranked Apple Customer Service ahead of other companies for best PC tech support with the company scoring an 86 out of a possible 100 points. P PRESENT. L LISTEN.

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Can your business measure up on customer service?

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The 2011 Temkin Experience Ratings surveyed 6,000 different consumers from 143 different companies which included retailers, banks, hotels, and financial institutions. So what makes a company measure up on customer service? Kohl’s uses great value, savings, and value messages to amp up their customer service promises.

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Enterprise rental cars lead the way for customer service

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Taylor would reward employees who came upon Enterprise customers and assist them with changing a flat tire or calling for help in the case of a breakdown; exceeding customer expectations was his mantra. Today, more than 50 years later, Enterprise still leads the way in exceptional customer service. Reward hard work.

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What Mickey Mouse can teach us about customer service

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By 1996 the organization offered business programs and currently sends representatives all over the world teaching Disney’s best practices of leadership, management, customer service, and loyalty. For instance the organization collects data from constant surveys, focus groups, and opinion polls. motivated work force.

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Business Travel Safety in a Volatile World

Practically Perfect PA

At Roomex we recognise this important need and have developed the Duty of Care function on our online booking platform that would allow for instant visibility on all your colleagues’ whereabouts in over 550,000 hotels worldwide. It’s quick and easy and above all else provides peace of mind.

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9 Proven Strategies to Grow Coworking Membership Sales

Allwork

To further enhance the sense of belonging and boost future sales, consider incorporating the following tips inspired by customer service courses: Foster team connections : Introduce new members to your entire team, enabling them to know who to approach for specific needs or inquiries.