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Service Untitled» Blog Archive » The benefits of a process-focused.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Take for instance, the customer service process for a company. A customer calls in with an order. How is it handled now, and how can another process improve the service?

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Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Have focus groups; consider an employee survey. Let’s face it; the more positive employee engagement, the more positive customer service, and the more company success. Great thoughts!

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Service Untitled» Blog Archive » How to overcome negative brand.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. According to Stephen Fink’s book entitled Crisis Management , the company regained 98 percent of its market share it had before the Tylenol deaths. So what do these examples teach us? David Copperfield.

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Small Business World News Round-up - 2009/11/03

The Small Business Blog

CIT Group Files for Bankruptcy Protection : Small Business Loan Giant Has Struggled for Months to Stay Afloat; 5th Biggest Bankruptcy Filing in History Free cash for your business : When hunting for cash, desperate small business owners may find themselves sucked into buying books and software packages promising “Billions in Free Grants!&#

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

The small gain, along with a fifth straight increase in sales, raised hopes that businesses will begin restocking their depleted shelves, helping… Most small businesses plan no ‘09 bonuses, survey shows : More small-business employees can expect no end-of-year bonuses or gifts for 2009. Digg Furl Netscape Yahoo!

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Small Business World News Round-up – 2009/12/01

The Small Business Blog

Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!

2009 100
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UK/Ireland small Business News Round-up – 11/04/2008 | THE SMALL.

The Small Business Blog

Late Payment, Headache For SMEs : A Survey carried out by Barclays in Wales found that 48% of Welsh SMEs experience problems with late payment. The changes will come into force today. Digg Furl Netscape Yahoo!

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