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Unlearning Silence in the Workplace: How to Speak Up at Work

Success

You’re in a meeting—perhaps learning about a new company initiative or listening to a boss who wasn’t happy with your team’s performance—and you have something to say, but then you just… don’t. She asks people to examine the costs of staying silent: “We unlearn being silent by recognizing and wrestling with the silence we’ve learned.

UPS 243
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Anyone Can Learn Sales—Here’s Where to Start

Success

They flow together so naturally in most selling situations that, if you were watching someone who knows them well, you might only pick up on two or three. You’ll be amazed at how much you can learn just by observation. You just didn’t know it was a skill. The title doesn’t really matter. What was it?

Learning 240
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How to Stand Up for Yourself

Success

The director of a small but busy public library in the Midwest, Marcia Fanning (not her real name) says she was meek and didn’t really stand up for herself for many years: “I let people walk all over me, and I ended up being really unhappy a lot of [the] time.”. Best practices for standing up for yourself.

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Reverse Mentoring: The Benefits Of Learning From Your Employees

Allwork

One of the largest arguments for the benefits of reverse mentoring comes from the fact that younger workers are typically digital natives; they grew up with modern tools all around them. . Allwork.Space: How can younger workers be “heard” in a way that is constructive and doesn’t seem rebellious? .

Mentoring 264
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Want to Excel at Job Interviews? “Interviewology” Author Anna Papalia Says It Starts With Learning Your Interview Style

Success

In interviews, Anna Papalia says she often has to coach examiners to open up, as an interview isn’t just about whether you can do a job—it’s also about culture fit. They don’t engage in small talk; they are very quiet, very private. They really have to open up more in interviews.”

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What Companies Can Learn from the Southwest Airlines Crisis

Success

The airline’s planes fly consecutive routes directly between smaller markets, and pick up crews at these locations. Flights flying out of hub cities had multiple options to reroute passengers and pick up crews, whereas Southwest’s cancellations in one area became a ripple effect impacting more cities. But don’t wait.”

Learning 248
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3 Ways to Open Up and Receive More Love

Success

I’m here to share with you many things, but one of the things I want to focus on now is how do we, as leaders, as change agents, how do we open up to even more love in our life? That was the number one thing for me, was that I had to learn how to fall madly in love, not just in love, but madly in love with Lisa.

UPS 264