Success

JANUARY 30, 2024

Unlearning Silence by Elaine Lin Hering It’s a concept Harvard Law School lecturer Elaine Lin Hering , an expert in negotiation, influence and conflict management skills, explores in her upcoming book, Unlearning Silence: How to Speak Your Mind, Unleash Talent, and Live More Fully. No one said anything about the tyrant and bullying.

UPS 264

UPS Assertiveness Environment AT&T 264

Practically Perfect PA

SEPTEMBER 22, 2013

Quite often I am asked which courses I would recommend for assistants that are just starting in the profession and want to undertake some training to increase their skills and help them move up the career ladder. I always say that it is extremely important for assistants to attend training courses throughout the year.

Training 100

Training Assertiveness Skills Confidence 100

My EA Career

JULY 12, 2020

Managing expectations takes skill and practise. Executive Assistants that I coach, train and mentor consistently struggle to manage unrealistic expectations and helping them navigate this is something I focus on. . There’s plenty of resources to assist managers and leaders to communicate expectations to staff.

UPS 52

UPS Management Assertiveness Social Media 52

My EA Career

JULY 12, 2020

Managing expectations takes skill and practise Reflecting on this failed trick did give me an insight into how Executive Assistants share something else with the Slinky. Executive Assistants that I coach, train and mentor consistently struggle to manage unrealistic expectations and helping them navigate this is something I focus on.

UPS 52

UPS Management Assertiveness Social Media 52

Office Dynamics

SEPTEMBER 4, 2019

Furthermore, communication—including speaking skills, assertiveness and the ability to read an audience or situation—and appearance contribute to a person’s perceived executive presence. So, when you are communicating with executives or managers, keep it short, simple, and to the point. Just think of a newspaper.

Assertiveness 157

Assertiveness Confidence Skills Training 157

Office Dynamics

APRIL 4, 2015

Example of a Tweet or Facebook Post: This article changed my life [add your favorite article link] #adminblogathon. You MUST hashtag your past #adminblogathon in order to be entered for the bonus entries. Be sure to share the blog-a-thon articles each day with your administrative peers and earn those extra entries.

Assertiveness 100

Assertiveness Etiquette Travel Skills 100

Eat Your Career

APRIL 22, 2019

Be assertive. Many executives have never been trained on how to properly leverage the talents of their support staff. When you identify a specific task you can or should take over for your executive, speak up assertively. Then, ask explicitly for the trust required to make that happen. They need clear, confident instructions.

Assertiveness 185

Assertiveness Confidence Training Email 185

Office Dynamics

APRIL 5, 2017

More assertive? Better managing conflict? One great example is an assistant requesting a daily meeting with his or her executive to review the upcoming day’s top priorities and more. What are your secret dreams and visions for who you want to be or where you want to be a better person at work? A better communicator?

Administrative Professionals 221

Administrative Professionals Assertiveness 2017 Customer Service 221

Bonnie Low Kramen

SEPTEMBER 26, 2022

No matter which name you call it, the behavior is not healthy for individual staff and it is certainly not productive for companies and the managers who lead them. In “Office Space,” the male office staff were given mundane work to do, they were bored, and poorly managed by 8 managers, not 1. Why are they quietly quitting?

2004 52

2004 2022 Stress Assertiveness 52

Ideas.Ted

OCTOBER 21, 2021

Many trainings and articles about microaggressions focus on how you can intervene in the moment, which is a crucial part of allyship. This can be due to stereotypes or avoidance, where managers are uncomfortable or fearful of how someone might receive their comments. Microaffirmation #8: Amplify their voices.

Skills 114

Skills Assertiveness Confidence 2021 114

Office Dynamics

JULY 10, 2018

The meeting is typically a way to evaluate the past year’s project management, acknowledge achievements, receive valuable feedback for performance improvement and create new goals for continued productivity. Learning is always a win-win for an employee & manager and progress is easily tracked.

Goals 202

Goals Stress Filing Email 202

Office Dynamics

SEPTEMBER 21, 2015

For example, did you know that changing just a few of the everyday words you use while conducting business can actually enhance people’s positive impressions. When you’re a pro at what you do, you understand the importance of managing expectations among the people you support and work with in the office. Do” or “can” instead of “try.”

Assertiveness 100

Assertiveness Confidence Skills Management 100

Office Dynamics

APRIL 25, 2017

For example, here are a few of the most common roles that may be a great fit for assistants, depending on your skills and interests: Project Manager. Training Coordinator. For example, if you’re interested in graphic design, offer to redesign a PowerPoint presentation for your executive, or create a new cover sheet for reports.

Administrative Professionals 209

Administrative Professionals Skills PowerPoint 2017 209

Office Dynamics

APRIL 30, 2018

I’m not sure if you know that 80% of my work is onsite training for administrative office professionals so I do a lot of traveling, in fact, 100% of my clients are out of state. If you can think of ways to streamline your job (or the work processes in a department, for example), it’ll improve overall productivity. Make money.

Administrative Professionals 167

Administrative Professionals Travel Salary Promotion 167

Bonnie Low Kramen

FEBRUARY 10, 2021

If the situation is to change, then EAs need to participate in the assertion about what assistants do and the responsibilities they now hold. In 2021, it is widely known that assistants are the backbones of companies and the right arms to their managers. Oh, and bullied by managers and peers? Yes, they do. Click here.

2021 52

2021 Salary 2020 Training 52

Office Dynamics

JUNE 12, 2018

For example, prepare a statement about why you are willing to accept a position that pays less than your past career opportunities. For example, I noticed on your website that some board members are out of state, will I help coordinate their travel needs for board meetings? Ask questions during the interview.

Interviewing 178

Interviewing Retirement Health Skills 178

Practically Perfect PA

DECEMBER 5, 2011

Over the next two blogs I will look at some of the common questions interviewers ask and the answers I would give if I had an interview, the examples are personal to me but hopefully will help you think about how you structure your answers. I don’t think you should come across as false but I do think you should be rehearsed.

Interviewing 100

Interviewing 2003 Job Hunting Assertiveness 100

Office Dynamics

APRIL 18, 2017

For some, it involves climbing to the next level, becoming a “senior” support staff member or an administrative manager. For others, it means moving into a support position for a higher-level executive, assisting a CEO or CFO for example. Take the Lead & Self-Manage. Advancing as an assistant can take many different forms.

Mentoring 198

Mentoring Promotion 2017 Skills 198

Practically Perfect PA

OCTOBER 30, 2015

If you commute to work do take time on the train to prepare yourself for the day ahead. For example you could implement an open stationary cupboard that colleagues can help themselves to, on the condition they do not take things they do not need. I find it helps having a game plan particularly if you know it will be a busy day.

Assertiveness 100

Assertiveness Equipment Holidays Calendars 100

Practically Perfect PA

FEBRUARY 24, 2012

Within my first week I was being asked and expected to assist the team with various admin tasks using systems that I had never used or had training on. But as diary management can count for a large part of your role – and it was 80% of mine – you have to take matters into your own hands. Don’t doubt your knowledge!

Microsoft Outlook 100

Microsoft Outlook Assertiveness Etiquette Training 100

Practically Perfect PA

NOVEMBER 11, 2011

Although I didn’t manage to follow the routine most days I do feel that having something in place to remind me of what my day could look like was very beneficial. I was more organised and did manage to get a lot done, so I will definitely keep the routine in mind for the future.

Assertiveness 100

Assertiveness Equipment Holidays Filing 100

On The Job

JULY 19, 2010

If you work, for example, under a manager who is seen as weak and ineffective, that could seriously impact your chances for promotions or working on top projects. On the other hand, if you work for a strong manager, it’s likely that your star can rise right along with his.

2010 100

2010 Assertiveness Interviewing Promotion 100

Office Dynamics

APRIL 21, 2016

There are several factors that determine how we react to ethical situations including our background, personality, level of training, and most importantly our value system. Here’s an example of putting the tool into practice. You might think the conformist could be counted on to always do the right thing.

Administrative Professionals 100

Administrative Professionals Negotiating IAAP Expenses 100

Office Dynamics

JUNE 22, 2016

Self-Management vs. Stress Management and Juggling Work, Home and Your Personal Life. Digital Portfolio Examples and Instructions . Create a Strategic Partnership with Your Leader. Master Exceptional Leadership One BOLD Step at a Time. Create a Career Portfolio and Demonstrate Your Worth. Career Portfolio Resources.

Administrative Professionals 189

Administrative Professionals 2016 Gifts Purchasing 189

Office Dynamics

JANUARY 23, 2017

Throughout my career as an employee—a few decades ago—I had the need to voice my opinion to my manager, colleague, vendors, peers, and others. Today I am focusing on tactfully voicing your opinion, which is another topic I cover in our World Class Assistant Certification course. We all experience this in the workplace.

Self Esteem 100

Self Esteem Administrative Professionals Skills Management 100

The Office Professionals Place

MAY 11, 2010

Here are some suggestions on how to halt the emotional train before it leaves the depot: Take a breath and pause for an unlimited amount of time. Be assertive, state your case, and give and ask for solutions. The best way to deal with this is to ask for specific examples and then seek solutions on how to improve. Truth Hurts.

Filing 100

Filing 2010 IAAP Assertiveness 100

The Office Professionals Place

FEBRUARY 24, 2010

Below are examples of five tests you will encounter in your professional career, how will you score? Listen with empathy not sympathy and be assertive in your response. For example, my supervisor is great at prioritizing, so I asked her about prioritizing skills. So what do you do when your professionalism is tested?

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100

Workplace Insight

DECEMBER 7, 2023

Along with colleagues from the ReWAGE expert advisory group, academics at the Institute of Employment Research at the University of Warwick examined the legal and workplace practices associated with zero hour contracts, along with data covering flexibility, pay insecurity, workers ability to assert their rights and workers health and wellbeing.

Assertiveness 97

Assertiveness Legal Policies Health 97

Office Dynamics

SEPTEMBER 25, 2015

If you need suggestions, I list all the items that can be discussed when executives and assistants meet in my Communicating with Your Manager post. For example, if the Executive is in a location with a different time zone or headed into an early meeting or conference. You might start with Monday or Friday to discuss the upcoming week.

Time Zones 100

Time Zones Calendars Stress Phones 100

Office Dynamics

APRIL 18, 2016

Let’s say for example that you have to talk to someone about always turning in their monthly report late. You are less effective without facts. It’s difficult for people to take us seriously when we don’t have facts to back up what we are saying. You will have much more impact by stating.

Self Esteem 100

Self Esteem AT&T Goals Assertiveness 100

Workplace Insight

JULY 17, 2023

Few would argue against the assertion that the quality of decisions is enhanced by accurate and relevant information, including evidence of which approaches to the task in hand actually work. This is especially so when our decisions involve how to protect people at work so can be literally a matter of life or death.

Health 52

Health Assertiveness Social Media Policies 52

Office Dynamics

DECEMBER 9, 2016

To Do Lists – Task Management. There are 5 core systems I encourage assistants to look at first: Time and Task Management. Project Management. Travel Planning Example: Your travel planning system involves lots of different forms, templates, and checklists. Her system for email management is outstanding.

Travel 100

Travel Filing Forms Skills 100

Brilliantly Better

JUNE 22, 2010

If the brain was trained to give a pre-established answer, it will most likely give it, of course, but fact is there is some reaction time. At this point of our example, the “engagement” point, something interesting happens. Introducing Assess - Decide - Do my life management framework. And that’s a good news.

2010 40

2010 AT&T Skills Travel 40

Success

NOVEMBER 16, 2023

If the thought of enduring another presidential election while managing politics in the workplace has you agitated, you aren’t alone. She uses a simple example from childhood: Tell your kids to walk in the house, don’t say “don’t run.” Managing politics in the workplace doesn’t mean pretending major election events don’t exist.

Management 289

Management Policies Stress Environment 289