The Small Business Blog

MARCH 24, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Budget 2010 – The Saviour for Small Businesses? by Stefan Töpfer on Mar 24, 2010 Today, Alistair Darling revealed the budget for the coming year. A lot of policies were focused was on helping small businesses with a “£2.5 Not policy.

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Loosely Speaking

MARCH 16, 2010

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs 11 Halos: First Spring Training Tuesday, March 16, 2010 at 11:16 am // By: ktcosmos // Category: Baseball , Sports I appreciate that I am still in business. ktcosmos Comment // March 17th, 2010 // 10:54 am Thanks, Karen… I know. for the phonecall.

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Allwork

JULY 28, 2022

Lisa has worked at Google since 2010 and in addition to Grow with Google is the Chief Marketing Officer for the Americas Region. Google has also worked has worked with Google since 2010. Not only have we created outstanding training, which really teaches you everything you need to know. About this episode. Welcome, Lisa.

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Make or Break Moments

JANUARY 26, 2010

Posted by Deborah Chaddock Brown on January 26, 2010 under Attitude , Customer Moments , Resolving Conflict | 3 Comments to Read I love conversations with Leslie Ungar. Someone asked him if people took advantage of Nordstrom’s famous return policy. Make policies based on 90% of your customer’s needs. You know her.

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blogs.sitepoint.com

OCTOBER 29, 2010

While this makes sense, it doesn’t mean you should ignore behind-the-scenes business administration tasks, such as setting policies. Policies that outline how you run various elements of your business, and why you do it that way, set boundaries and create a foundation for the business. When will you answer calls and return calls?

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Make or Break Moments

JANUARY 5, 2010

Tags: active listening , customers needs , individual customer , irate customers Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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Service Untitled

FEBRUARY 26, 2010

So we have a few of Panera’s policies that set them apart from other restaurants, and that includes antibiotic free chicken, no trans fat, many natural ingredients and an impressive list of whole grain breads, but does that have a significant impact on customer service and the Business Week’s award?

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Make or Break Moments

SEPTEMBER 3, 2010

Not a problem, I was entertained by the two sales associates talking to each other about how the one’s boyfriend refuses to change diapers and wants her to start potty training her 12 month old. It doesn’t sound like this is a location edict, but more of a companywide policy. The jewelry is fun and flirty and affordable.

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Loosely Speaking

APRIL 18, 2010

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs AZVAs Podcast 3: Prepping to Attend Industry Events Sunday, April 18, 2010 at 2:34 pm // By: ktcosmos // Category: AZVAs Podcast Your quick link to the April 2010 AZVAs Podcast is at the bottom of this post. Get Loosely Speaking Products.

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Success

FEBRUARY 26, 2024

Business owners, executives, sales teams and rev ops teams hire her when they want to boost mental stamina and increase sales through neuroscience-based mindset training. BRND Marketing Group LLC produced Leadership Newark’s Public Policy Summits featuring keynotes from U.S. She’s successfully fundraised upward of $3.5

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Make or Break Moments

AUGUST 27, 2010

Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. They’d found me on the Internet and wondered if I would come and conduct training for their call center employees.

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Loosely Speaking

MARCH 18, 2010

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Spring Cleaning Thursday, March 18, 2010 at 1:07 pm // By: ktcosmos // Category: Cleanup Knitter , Life of the Virtual Assistant After referring to self as “Cleanup Knitter&# in my last post, it felt as though I should work a little harder to earn that title.

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Make or Break Moments

AUGUST 2, 2010

But ask yourself truthfully, would you answer “false&# to some of the following: If we have customer service training, we do not show the link between customer service and reaching our business goals. Our policies and procedures were designed with the organization’s needs in mind, not the customer’s. But it isn’t easy.

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Loosely Speaking

MARCH 25, 2010

Comments: 3 3 Comments Tara Comment // March 26th, 2010 // 11:24 am You are endlessly creative, Katie! Fran Comment // March 27th, 2010 // 11:28 am Your mom’s sitting here with Mister B. xoxo ktcosmos Comment // March 27th, 2010 // 11:53 am Thanks, Tara! and reminded me to check in on your blog.

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Loosely Speaking

DECEMBER 22, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Building on your skills Tuesday, December 22, 2009 at 8:46 am // By: ktcosmos // Category: Virtual Assistant Resources It’s the time of year when we all do some self assessment and then look ahead to changes we want to make in the coming year.Â

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Loosely Speaking

JANUARY 15, 2010

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs What’s the status of one-way communication? Friday, January 15, 2010 at 11:09 am // By: ktcosmos // Category: Business Strategies/Perspectives With social media in its apparent heyday, what happens to your print or enewsletter campaign?

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Make or Break Moments

AUGUST 25, 2010

Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. What policies or procedures do you have in place for telephone answering? If you had to rate that experience from the caller’s perspective – how would you do?

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Small Business Labs

JULY 21, 2010

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients.   It's also kinda fun to use. 

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Make or Break Moments

MARCH 17, 2010

He thought – doesn’t see she the twisted thinking of calling when there is a “do not disturb&# sign? “That’s our policy,&# she told him. Tags: customer feedback , listening to customers Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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Loosely Speaking

APRIL 12, 2010

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Where in the World is Sharon Williams? Monday, April 12, 2010 at 11:58 am // By: ktcosmos // Category: Life of the Virtual Assistant Or, how can I play and win?! Comments: 0 Leave a Reply Site Pages Commenting Policy About ktcosmos Got Loose Change?

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Ian's Messy Desk

OCTOBER 8, 2010

Home About Contact Me Links Sitemap 3 C’s To Help Simplify Instructions Posted by Ian McKenzie Written on October 8, 2010 If youre new here, you may want to subscribe to my RSS feed. Identify specific ways to strengthen technical training. Find the most economical training tools. Thanks for visiting!

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Loosely Speaking

FEBRUARY 9, 2010

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs AZVAs Podcast Episode 1 Tuesday, February 9, 2010 at 2:34 pm // By: ktcosmos // Category: AZVAs Podcast , Life of the Virtual Assistant AZVAs Podcast launches today! Episode 1: February 2010 [.] Get an extra chance to be entered by “fanning&# the fan page!

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Loosely Speaking

JANUARY 28, 2010

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Living in a Style Vacuum Thursday, January 28, 2010 at 4:52 pm // By: ktcosmos // Category: Life of the Virtual Assistant I’ve been working from home as a Virtual Assistant for more than 13 years now. Hope to see you there!

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Make or Break Moments

DECEMBER 18, 2009

How often do we follow the rules and policies to a tee and make our customers suffer the consequences? Tags: customer feel stupid , customer service , listening , Technogym Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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Office Dynamics

MARCH 31, 2010

April 1, 2010 Kick-Off for the Blog-a-Thon. It means that, in time, it may be easier for you to get management support for projects, training, conferences, schooling, and career advancement. If you are not aware of Adminology™ or have not joined this movement for a new decade at Adminology.org , you need to come into 2010 and beyond.

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Office Organization Success

AUGUST 6, 2010

By creating a business where the majority of my income comes from teaching and consulting, I can choose when I offer those training programs. For me that means having a training schedule that runs September thru June – similar to the academic school year. c) 2010 Tracey Lawton. Challenge/Mistake #4 – Not Having a Clear Vision.

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Office Dynamics

MARCH 31, 2010

April 1, 2010 Kick-Off for the Blog-a-Thon. It means that, in time, it may be easier for you to get management support for projects, training, conferences, schooling, and career advancement. If you are not aware of Adminology™ or have not joined this movement for a new decade at Adminology.org , you need to come into 2010 and beyond.

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Management Administrative Professionals Temping 2010 100

Ian's Messy Desk

AUGUST 27, 2010

Home About Contact Me Links Sitemap How to Remember Names and Faces Posted by Ian McKenzie Written on August 27, 2010 If youre new here, you may want to subscribe to my RSS feed. Ian’s Messy Desk Helping you get the most out of the 24 hours in your day. Or, if you prefer, you can subscribe to my blog posts by e-mail.

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The Small Business Blog

MAY 13, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. by Stefan Töpfer on May 14, 2010 When you’re in business you often hear the phrase “people buy from people”, but just how important are people, and personality, in running a successful business? John Crickett Said on May 14th, 2010 at 2:07 pm Great post Stefan.

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Ian's Messy Desk

MAY 31, 2010

Home About Contact Me Links Sitemap 6 Secrets of Stress Management Posted by Ian McKenzie Written on May 31, 2010 If youre new here, you may want to subscribe to my RSS feed. They know their muscles need to have periods of relaxation to get the best benefit from training. Or, if you prefer, you can subscribe to my blog posts by e-mail.

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Office Dynamics

APRIL 18, 2010

For example, if there’s a seminar or training session they can attend this week either on- or off-site, let them go! This depends, of course, on your employer’s policies and project deadlines. Copyright © 2010. Support their professional development. Sure, you’ll miss them for a few hours. Avoid talking about work.

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Office Dynamics

APRIL 18, 2010

For example, if there’s a seminar or training session they can attend this week either on- or off-site, let them go! This depends, of course, on your employer’s policies and project deadlines. Copyright © 2010. Support their professional development. Sure, you’ll miss them for a few hours. Avoid talking about work.

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Administrative Professionals Gifts Copyright Training 100

Ian's Messy Desk

SEPTEMBER 10, 2010

Home About Contact Me Links Sitemap How to Analyze Your Audience Posted by Ian McKenzie Written on September 10, 2010 If youre new here, you may want to subscribe to my RSS feed. When Preparing for Public Speaking The boss e-mails and says you are going to be training employees on the features of the new software roll-out.

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The Office Professionals Place

FEBRUARY 2, 2010

Tuesday, February 2, 2010 Do Bad Bosses Breed Bad Bosses? Have you ever asked your supervisor to pay for a training or workshop that would enhance your professional or personal development only to get rejected saying there just wasn’t enough money in the budget? Lets grow together! Association for Psychological Science.

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Service Untitled

APRIL 28, 2014

The Government Accountability Office reports $900 million in costs have been cut from the IRS since 2010. Those budget adjustments have resulted in less personnel, less training, and as a consequence of course, less service. In the “intolerable level of public service,” there were 15.4 million calls unanswered by the IRS.

Customer Service 40

Customer Service Budget Credit Card AT&T 40

The Office Professionals Place

SEPTEMBER 22, 2009

The fact of the matter is that in today’s economy, acquiring additional education and training is becoming a requirement from the employer and for your professional development. Visit Skillpath Seminars and National Seminars Training are two companies that offer affordable seminars. These seminars may enlist 1-2 day training.

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Ian's Messy Desk

AUGUST 23, 2010

Home About Contact Me Links Sitemap Stress Management Techniques Posted by Ian McKenzie Written on August 23, 2010 If youre new here, you may want to subscribe to my RSS feed. Train yourself to look for the positive. Ian’s Messy Desk Helping you get the most out of the 24 hours in your day. Thanks for visiting!

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