Make or Break Moments

AUGUST 2, 2010

But ask yourself truthfully, would you answer “false&# to some of the following: If we have customer service training, we do not show the link between customer service and reaching our business goals. Our policies and procedures were designed with the organization’s needs in mind, not the customer’s. But it isn’t easy.

Customer Service 100

Customer Service 2009 2008 2010 100

Loosely Speaking

APRIL 18, 2010

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs AZVAs Podcast 3: Prepping to Attend Industry Events Sunday, April 18, 2010 at 2:34 pm // By: ktcosmos // Category: AZVAs Podcast Your quick link to the April 2010 AZVAs Podcast is at the bottom of this post. Get Loosely Speaking Products.

2010 100

2010 2004 Interviewing Calendars 100

Loosely Speaking

MARCH 18, 2010

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Spring Cleaning Thursday, March 18, 2010 at 1:07 pm // By: ktcosmos // Category: Cleanup Knitter , Life of the Virtual Assistant After referring to self as “Cleanup Knitter&# in my last post, it felt as though I should work a little harder to earn that title.

Temping 100

Temping 2004 Clothes 2010 100

Loosely Speaking

JANUARY 15, 2010

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs What’s the status of one-way communication? Friday, January 15, 2010 at 11:09 am // By: ktcosmos // Category: Business Strategies/Perspectives With social media in its apparent heyday, what happens to your print or enewsletter campaign?

2004 100

2004 Social Media Calendars Copyright 100

Make or Break Moments

AUGUST 25, 2010

Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. What policies or procedures do you have in place for telephone answering? If you had to rate that experience from the caller’s perspective – how would you do?

Phones 100

Phones Customer Service 2009 2008 100

Make or Break Moments

MARCH 17, 2010

He thought – doesn’t see she the twisted thinking of calling when there is a “do not disturb&# sign? “That’s our policy,&# she told him. Tags: customer feedback , listening to customers Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

Loosely Speaking

MARCH 25, 2010

Comments: 3 3 Comments Tara Comment // March 26th, 2010 // 11:24 am You are endlessly creative, Katie! Fran Comment // March 27th, 2010 // 11:28 am Your mom’s sitting here with Mister B. xoxo ktcosmos Comment // March 27th, 2010 // 11:53 am Thanks, Tara! and reminded me to check in on your blog.

2004 100

2004 2010 Calendars Copyright 100

Loosely Speaking

APRIL 12, 2010

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Where in the World is Sharon Williams? Monday, April 12, 2010 at 11:58 am // By: ktcosmos // Category: Life of the Virtual Assistant Or, how can I play and win?! Comments: 0 Leave a Reply Site Pages Commenting Policy About ktcosmos Got Loose Change?

2004 100

2004 2010 Travel Budget 100

Loosely Speaking

DECEMBER 22, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Building on your skills Tuesday, December 22, 2009 at 8:46 am // By: ktcosmos // Category: Virtual Assistant Resources It’s the time of year when we all do some self assessment and then look ahead to changes we want to make in the coming year.Â

Skills 100

Skills 2010 2004 Training 100

Make or Break Moments

DECEMBER 18, 2009

How often do we follow the rules and policies to a tee and make our customers suffer the consequences? Tags: customer feel stupid , customer service , listening , Technogym Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

Loosely Speaking

JANUARY 28, 2010

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Living in a Style Vacuum Thursday, January 28, 2010 at 4:52 pm // By: ktcosmos // Category: Life of the Virtual Assistant I’ve been working from home as a Virtual Assistant for more than 13 years now. Hope to see you there! Get Loosely Speaking Products.

2004 100

2004 2010 Collaborate Travel 100

Loosely Speaking

FEBRUARY 9, 2010

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs AZVAs Podcast Episode 1 Tuesday, February 9, 2010 at 2:34 pm // By: ktcosmos // Category: AZVAs Podcast , Life of the Virtual Assistant AZVAs Podcast launches today! Episode 1: February 2010 [.] Get an extra chance to be entered by “fanning&# the fan page!

Google Docs 100

Google Docs 2002 Dropbox 2010 100

The Office Professionals Place

FEBRUARY 2, 2010

Tuesday, February 2, 2010 Do Bad Bosses Breed Bad Bosses? How to deal with it: If you keep your bosses calendar, you can ask him ahead of time if he needs anything in particular for the meeting or if you know the agenda you can suggest information your boss can take to the meeting and have it prepared. Lets grow together!

Filing 100

Filing 2010 2006 AT&T 100

Loosely Speaking

JULY 26, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs 11 Halos: Part 5–”Trip to Orem Sunday, July 26, 2009 at 10:10 am // By: ktcosmos // Category: Baseball , Sports Ever optimistic, I discovered another silver lining in this lethargic economy: we were able to skedaddle for a few days to watch a some short season baseball.

2004 100

2004 2009 Calendars Copyright 100

The Office Professionals Place

JULY 16, 2010

Friday, July 16, 2010 10 Ways to Enhance Your Worklife We will spend more time at work than we do at home. Organization means implementing an appropriate filing system (electronically and paper) and utilizing your task lists and calendar effectively so that you can locate items quickly when needed which increases productivity.

Stress 100

Stress 2010 Filing Resume 100

Ian's Messy Desk

OCTOBER 20, 2010

Home About Contact Me Links Sitemap Memory Makeover: Tips to Spruce Up an Absent Mind Posted by Ian McKenzie Written on October 20, 2010 If youre new here, you may want to subscribe to my RSS feed. Put pen to paper (or finger tips to keyboard) and record important dates in a calendar, notebook or on your mobile device.

UPS 100

UPS 2006 Keyboards Ergonomics 100

Laughing all the Way to Work

OCTOBER 6, 2009

© Copyright Patricia Robb 2010 6 October, 2009 When you suspect a co-worker has a substance abuse problem. it requires a firm culture that discusses recovery openly and strongly support it -both in action and written policy. and hopefully, they have supportive procedures and policies in place to help them."

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Loosely Speaking

AUGUST 6, 2009

The Embassy Suites Biltmore is also the site of the International Virtual Assistants Association Summit in April 2010. Carolyn Freeman —FREE SendOutCards retail account (20 cards + postage), including training Valuable coupons and other freebies: IVAA — Join IVAA during the event for the special rate of only $99.00!

2009 100

2009 Agenda Social Media Phones 100

The Small Business Blog

OCTOBER 2, 2007

Copyright © 1994-2010 Winweb® · All rights reserved. Executive Coach Training Said on January 27th, 2009 at 12:28 pm Creating a work-life balance can be difficult. rinitis Said on February 8th, 2010 at 5:31 pm Usually I do not post on blogs, but I would like to say that this blog really forced me to do so!

2007 100

2007 2008 2009 2010 100

Men With Pens

JANUARY 17, 2010

Melinda | SuperWAHM ( @superwahm1 ) January 18, 2010 at 2:17 am I don’t have that much direct competition. SuperWAHM EZ-Notes – Pre-Release Sale and Giveaway Reply Archan Mehta January 18, 2010 at 5:55 am James, Once again, this is an interesting post. Reply Phil Simon ( @philsimon ) January 18, 2010 at 8:08 am James Good post.

2010 40

2010 AT&T Confidence UPS 40

Productivityist

MAY 12, 2016

They’re usually between 20-120 minutes long and are great to listen to in the car or on the train. Open your calendar, make sure you find a spot with sufficient time, and add it in. Action step : Set a time slot on your calendar, every day of the week, at the same time in which you’ll read, listen to, or watch your content.

Learning 40

Learning Calendars Social Media 2015 40

Men With Pens

FEBRUARY 25, 2010

John Hewitt ( @poewar ) February 26, 2010 at 1:20 am I agree with the central point of the article. Project Management and Editorial Calendars for Freelance Writers Reply Ada February 26, 2010 at 3:22 am Well, it is a good warning and good intentions, however rather in vain. Contact Marc to learn more. Thanks for reminder Agent.

2010 40

2010 AT&T Project Management Calendars 40

Men With Pens

FEBRUARY 23, 2010

It’s more difficult to organize a coherent train of thought through 50 pages than it is through 5. For one thing, there are more possible sidetracks for the train to take , risking it getting lost. Carson Brackney ( @carsonbrackney ) February 24, 2010 at 1:19 am I rely on my Wall of Whiteboards. The long ones tell an epic.

2010 40

2010 AT&T Confidence Agencies 40