Allwork
MARCH 3, 2024
Younger lawyers prioritize a legal workplace that supports flexibility, equality, and collaboration, favoring environments with open spaces and modern aesthetics over traditional “men’s club” interiors; these preferences are reshaping law firm office design. I can see someone is on the phone, but still pass by and wave.”
Allwork
OCTOBER 18, 2022
In a Q&A with Allwork.Space, Dr. Laura McGuire, a trauma-informed workplace training expert, shared her knowledge about how workers can advocate for themselves when experiencing discrimination or harassment in the workplace — and how to avoid companies that won’t address it. .
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Allwork
FEBRUARY 23, 2023
The four key challenges of remote work layoffs are impersonal emails, legal requirements, returning equipment, and difficulties assessing performance. Managers need to be trained to overcome the proximity bias, and the consequent confirmation bias and empathy gap that undermine effective remote work layoffs.
Success
AUGUST 29, 2022
And then the phone rang. As the words “We have a problem…” came through the phone, the blood drained from my face and a sharp pain pierced my stomach. Technically, the legal term for what happened is called a “breach of contract.” It was my partner. But he wasn’t calling with good news.
Workplace Insight
MARCH 20, 2024
Older readers may remember a phenomenon called Bring Your Own Device (BYOD) which marked the point at which employers gave up worrying about people using their own phones at work and instead made it look like it was their idea anyway. Close to a third use gen AI to write emails (31 percent) or use it instead of Google (30 percent).
Success
AUGUST 17, 2021
Instill and nurture these mission values at every level of your company—not just on the phone line or customer service desk, but in sales, management, and in yourself. Train your customer service representatives. Ensure your digital team is embedded with—or at least trained in—customer service. And yes, prickly customers exist.
Allwork
APRIL 3, 2023
“Good, fundamental interviewing skills,” Cosgrove said, “are the easiest way to identify when someone hasn’t before truthful about their experience.” She emphasized that it’s possible to spot falsities even during phone screenings.
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