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Telephone Screening and Etiquette Skills for Administrative Assistants

Office Dynamics

Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. As you grow and your role evolves over time, the telephone skills you develop will become increasingly vital. What exactly am I talking about? As a telephone gatekeeper, you are a keeper of information.

Etiquette 250
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Webinar Etiquette and Protocol for Live Events

Office Dynamics

It’s time to talk about webinar etiquette. We love this feature but we’ve heard from a few attendees that some of the comments aren’t appropriate for the webinar and we wanted to take this opportunity to address webinar etiquette and protocol. Advice from Joan Burge for Webinar Etiquette and Protocol.

Etiquette 169
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How To Post On Social Media About Losing Your Job

Allwork

Before you hit that post button, remember that there is a certain social media etiquette to follow when sharing your job-related thoughts with the world. Before you hit that post button, remember that there is a certain social media etiquette to follow when sharing your job-related thoughts with the world.

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The Top 3 Skills That Make Administrative Assistants Stand Out

Office Dynamics

Learning to communicate at the executive level is absolutely essential for success and it’s extremely rare. Defining your distinct professional trademark—and learning how to leverage that in the workplace—will help you shape how others see you. As you can see, these skills go beyond the basics. Hone Your Professional Trademark.

Skills 203
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Your Etiquette Practice Could be Killing Your Productivity

Stephanie LH Calahan

Work With Stephanie « 5 Easy Ways Kick-Start Your Daily Personal Productivity | Main | Grow Your Productivity by Hours a Day » Your Etiquette Practice Could be Killing Your Productivity Today I received a really nice note from one of my contacts, Amy Humphreys, at Illinois State University. 

Etiquette 100
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Managing Interruptions and Dealing with Distractions

Eat Your Career

Learning how to do this is perhaps the most important thing you can do to maintain your productivity in any environment. In this session, you will learn…. When interruptions and distractions try to pull you off track, you need to deal with them and get back on track quickly. Or, even better, you need to avoid them entirely.

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How Assistants Can Use Social Networking

Office Dynamics

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Do your homework and learn to use social networking to your professional advantage. Do your homework and learn to use social networking to your professional advantage.