All Things Admin

FEBRUARY 27, 2024

You might be using a new phone system or dealing with new project management software. Consider recording your training sessions, whether they’re in person or via platforms like Teams or Zoom. Communication Introduce them to the company’s communication channels and email distribution lists.

Training 52

Training Policies Mentoring Agenda 52

LEADERASSISTANT.COM

MARCH 3, 2024

In this episode of The Leader Assistant Podcast, Cara talks about growing your career as an executive assistant, managing a team of assistants, and tips for interviewing and being interviewed. Join my email list here if you want to get an email when a new episode goes live.

Management 86

Management Interviewing Mentoring Confidence 86

LEADERASSISTANT.COM

NOVEMBER 12, 2023

Lee is a Senior Executive Assistant and EA Manager at Atlassian, a remote-first, global software company. Lee is a Senior Executive Assistant and EA Manager at Atlassian. Join my email list here if you want to get an email when a new episode goes live. Each review helps me stay motivated to keep the show going! –––

Management 81

Management Restaurants Customer Service Budget 81

Success

JANUARY 11, 2024

Just like a business should review its financials at the end of the year, it’s also a great time to reset your marketing strategy. Over the past year, I have seen many ads for various AI products that promise to completely improve some aspect of daily life through calendar management, content writing and even ad generation.

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2024 Social Media Calendars Email 325

All Things Admin

APRIL 17, 2024

As administrative professionals, managing large amounts of information efficiently is crucial for ensuring smooth operations. Whether it’s handling emails, documents, or projects, having a well-organized system can significantly improve productivity and streamline decision-making processes. Here are two examples of this.

Management 52

Management Dropbox Administrative Professionals Filing 52

Success

FEBRUARY 6, 2024

But several free ChatGPT alternatives provide better solutions for your business marketing, sales, ideation, revision and client relationship management (CRM) needs. It uses Google Reviews to pick those most highly rated places and generates a map with each location pinned. Both generate blog, social media, email and other content.

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Social Media Google Email Resume 278

LEADERASSISTANT.COM

MARCH 12, 2023

She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product. Join my email list here if you want to get an email when a new episode goes live. Either way, I’d love to hear from you!

Management 98

Management 2009 Restaurants Customer Service 98

LEADERASSISTANT.COM

AUGUST 13, 2023

She’s co-founded multiple companies and also has experience as an executive assistant and operations manager. CONNECT WITH ERYN Eryn on LinkedIn choosesapphire.com The Power of Full Engagement (Recommended book on energy management) ABOUT ERYN Eryn Anitavi has been an entrepreneur since circa age 10.

Management 82

Management Restaurants Customer Service Budget 82

LEADERASSISTANT.COM

DECEMBER 10, 2023

Izzy Gousby is the manager of an executive support team, has over 25 years of experience in the administrative field, and is also a Veteran of the United States Army Reserves. Blanchard CONNECT WITH IZZY Izzy on LinkedIn ABOUT IZZY Isadora Gousby, also known as Izzy, is the manager for the Boston Executive Support Team at Analysis Group.

Confidence 52

Confidence Management Restaurants Mentoring 52

LEADERASSISTANT.COM

JUNE 26, 2022

Cher Heard is the Client Infrastructure and Support Manager at an Investment Management Firm in Kansas City, MO. Her role is as diverse as the team of people she manages and supports. Cher Heard is the Client Infrastructure and Support Manager at an Investment Management Firm in Kansas City, MO. LEAVE A REVIEW.

Management 86

Management Gifts Interviewing Email 86

LEADERASSISTANT.COM

JULY 9, 2023

Capacity is a support automation platform that uses AI to deflect emails, calls, and tickets so internal and external support teams can spend more time doing their best work. Join my email list here if you want to get an email when a new episode goes live. Each review helps me stay motivated to keep the show going!

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Management 2014 2017 2006 78

LEADERASSISTANT.COM

SEPTEMBER 18, 2022

As an assistant, one of your highest priorities is to manage your executive’s most valuable asset – their time. If you look at your role through this lens, then you’ll stop viewing “calendar management” as an uninteresting part of your job. LEAVE A REVIEW. THE LEADER ASSISTANT PREMIUM MEMBERSHIP.

Calendars 81

Calendars Management Gifts Confidence 81

Success

MARCH 22, 2024

You send a follow-up email to check in. Did hiring managers forget their manners? Dr. Jenny Woo, founder and CEO of Mind Brain Emotion, and a Harvard-trained educator and researcher on emotional intelligence weighs in. I am currently being ghosted by three companies who have not responded to my follow-up emails after interviews.

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Interviewing Cover Letter Social Media Email 264

Go Burrows

DECEMBER 19, 2021

Mimi Coiffait is a specialist sports industry EA and operations manager with over 10 years of experience supporting high profile organizations. She started working in professional sports over 10 years ago and has had a wide range of roles; from hospitality, to account management, marketing operations manager, and PA.

Management 84

Management Gifts 2021 International 84

Success

JANUARY 23, 2023

A 2016 Harvard Business Review article found that over the past two decades, time spent by leadership and employees in collaborative activities has grown by more than 50%. So it’s critical to get a handle on managing collaboration. Doing this can delay timelines, reduce efficiency and create more meetings and emails.

Collaborate 274

Collaborate Agenda AT&T 2016 274

BMT Office Administration

AUGUST 8, 2022

When you can show a thoughtful, standardized records management procedure to a relevant third party such as a lawyer or auditor, it backs up your decisions. Input from senior management, human resources, and the record-keeping department is a must. Others, such as emails and social media posts, are not so obvious.

Policies 105

Policies Legal Forms Agencies 105

Success

FEBRUARY 2, 2023

The main option available to both employees and employers to mitigate stress is learning how to manage it better. Ease into your day You open your eyes, silence your phone alarm, press your mail app and start thumbing through your emails. Is there a lunch-and-learn or a webinar on stress management that you can ask your team to attend?

Health 264

Health Stress 2022 Holidays 264

LEADERASSISTANT.COM

MARCH 24, 2024

Join my email list here if you want to get an email when a new episode goes live. LEAVE A REVIEW If you’re enjoying the podcast, please take 2 minutes to rate and review the show on Apple Podcasts here. Each review helps me stay motivated to keep the show going! –––

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Agencies Travel Project Management Confidence 78

LEADERASSISTANT.COM

DECEMBER 3, 2023

Cathy Rong is Chief of Staff for the multi-hyphenate Questlove where she manages the artist’s day-to-day professional and personal life. In this episode of The Leader Assistant Podcast, Cathy talks about building community, managing up, advocating for yourself, and the difference between an EA vs a Chief of Staff.

Networking 78

Networking Restaurants Customer Service Budget 78

LEADERASSISTANT.COM

FEBRUARY 18, 2024

. – Michael Jordan CONNECT WITH MARY Mary on LinkedIn ABOUT MARY Mary Rabin has been an executive personal assistant for over a decade, starting out by chance when after graduating from college with a degree in communications and management, she was hired as the office manager and personal assistant for a real estate entrepreneur.

Agencies 85

Agencies International Health Confidence 85

LEADERASSISTANT.COM

JANUARY 28, 2024

As a trusted partner to C-level executives, senior leaders, and global teams, she has played a key role in decision-making, strategic planning, organizational operations, change management, and talent development processes. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 75

Restaurants Customer Service Budget Training 75

LEADERASSISTANT.COM

OCTOBER 1, 2023

Lucy is author of The Modern-Day Assistant: Build Your Influence and Boost Your Potential , as well as the CEO of Marcham Publishing, a global force synonymous with world-class conferences and training. Join my email list here if you want to get an email when a new episode goes live.

Administrative Professionals 87

Administrative Professionals Restaurants Training Customer Service 87

LEADERASSISTANT.COM

JANUARY 8, 2023

To learn more about how you can join growth-minded Leader Assistants, check out our Leader Assistant Premium Membership for ongoing training, coaching, and community. Join my email list here if you want to get an email when a new episode goes live. LEAVE A REVIEW. You can email me at podcast@leaderassistant.com.

Gifts 79

Gifts Management Business Cards Interviewing 79

Go Burrows

DECEMBER 5, 2021

In this episode, Nancy talks about emotional intelligence, giving helpful feedback, and managing difficult conversations. To learn more about how you can join the now 200+ growth-minded Leader Assistants, check out our Leader Assistant Premium Membership for ongoing training, coaching, and community. LEAVE A REVIEW.

Gifts 87

Gifts Management Confidence 2021 87

Practically Perfect PA

JULY 16, 2014

I’m afraid mid-year review season is back in town or otherwise know as the time when you have to dust off your objectives from the start of the year and have a look at how you have been getting on for the last 6 months. So here are my 6 top tips for your mid-year review. Make sure you have a mid year review.

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AT&T Management Stress Interviewing 100

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

in Speech Pathology and a Masters Degree in Nonprofit Management. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Concetta holds a B.S.

Restaurants 86

Restaurants Customer Service Budget Interviewing 86

LEADERASSISTANT.COM

DECEMBER 31, 2023

She is an accomplished professional who specializes in organizational management. She is an accomplished professional who holds the esteemed certification from IAAP as a Certified Administrative Professional (CAP) and specializes in Organizational Management.

IAAP 74

IAAP Administrative Professionals Restaurants Customer Service 74

LEADERASSISTANT.COM

JANUARY 7, 2024

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Customer Service 87

Customer Service Restaurants Budget Environment 87

Success

AUGUST 12, 2021

Whether a manager or sole proprietor, there are practical steps you can take to address these issues. Who needs customer service training? They need training to answer them professionally. Adequate training is critical. But without the training—the tools—to help, interruptions may become more of a frustration.

Customer Service 306

Customer Service Training International Management 306

LEADERASSISTANT.COM

DECEMBER 17, 2023

Leslie has worked at Merrill Lynch, Morgan Stanley Barclays, and most recently at an asset management firm with 10bn AuM. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 77

Restaurants Customer Service Budget Networking 77

LEADERASSISTANT.COM

AUGUST 27, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Customer Service 96

Customer Service Restaurants Budget Interviewing 96

Allwork

FEBRUARY 13, 2024

Requirement of upfront payment for training or job placement. Unsolicited job offers through email that don’t align with your professional background. Check for online reviews, testimonials from current or former employees, and any news articles that provide a clearer picture of the company’s operations and reputation.

Salary 328

Salary Lifestyle Customer Service Skills 328

LEADERASSISTANT.COM

OCTOBER 22, 2023

In this episode of The Leader Assistant Podcast, Nicki talks about managing a team of assistants, creating a career development plan, cultivating a team culture, and finding happiness in your role. She mentors, trains, and coaches EA/AAs across the region. While supporting J.,

Management 98

Management AT&T 2018 Training 98

LEADERASSISTANT.COM

JANUARY 14, 2024

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Forms 72

Forms Finance Restaurants Customer Service 72

Practically Perfect PA

DECEMBER 4, 2014

There have been so many times over the years that I have received an email about a fantastic training course or conference that I would love to attend. It really is unheard of in any other profession: so why don’t assistants attend training courses? I’m sure many of you have had a similar experience.

Training 100

Training Networking Assertiveness Expenses 100

LEADERASSISTANT.COM

SEPTEMBER 3, 2023

She has been with AGPROfessionals since 2015 and supports the CEO/Owner, and two other executives, as well as manages the office and a small team of admin. Join my email list here if you want to get an email when a new episode goes live. Each review helps me stay motivated to keep the show going!

2019 80

2019 2015 Restaurants Customer Service 80

LEADERASSISTANT.COM

JANUARY 21, 2024

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 77

Restaurants Customer Service Budget Networking 77