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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. Here’s one of five emails I received on one order: Dear Todd AKA Shindigz Customer of the Day, CONGRATULATIONS! You will receive another awesome and highly entertaining email from us as soon as your items ship… Talk about a hook!

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The Predictions for Small Business Saturday 2023 Are In—Here’s How to Optimize Them for Your Business

Success

Originally launched 13 years ago as a campaign from American Express , the day is meant to inspire consumers to turn to their own communities for holiday gift shopping. It’s worth a little effort—last year, American Express reported $17.9 For new members and existing members, everyone was emailed a $20 wash to gift as they liked.

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3 Awkward Money Conversations in the Workplace and How to Navigate Them

Success

While you share in your coworker’s happiness, does that mean you’re obligated to contribute to the gift collection that celebrates multiple, and often back-to-back, milestones? Not contributing to a gift should not negatively reflect on someone in the workplace. 1: Celebrating a coworker’s (fill in the blank) Engagement.

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Digital communication tools are a constant source of workplace strife

Workplace Insight

With half of companies now employing three or more generations, the report claims to reveal a pressing need for clear digital communication guidelines to support effective collaboration and workplace efficiency among diverse age groups. The digital toolbox keeps expanding, with only 7 percent reporting a reduction in tools.

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Why Human Connections Are A Business Advantage In A Remote World

Allwork

A report in Science Daily shows that the stress caused by social exclusion or negative social experiences can activate brain circuits associated with physical pain. Daily team emails — sharing PR, speaking/award opportunities, ideas, and feedback as well as info learned on social media, at trade shows, through blogs, clients, etc.

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Ep 109: Melissa Smith – Bestselling Author and Founder of the Association of Virtual Assistants

Go Burrows

Reach out to the amazing team at Elkhorn Peak today for your personal and corporate gifting wine needs at elkhornpeak.com/leaderassistant and let them know you heard about them on The Leader Assistant Podcast! News & World Report. Join my email list here if you want to get an email when a new episode goes live.

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Staples.com National Admin Day Survey Finds Businesses Can Manage Without the Boss, but Not the Admin

Laughing all the Way to Work

I received an email referencing a survey conducted by Staples. Please find below a copy/paste from a portion of that email. The fun survey, conducted via Staples media channels, found admins to be more crucial to businesses than the boss, with nearly two-thirds reporting the office would more likely fall apart without the admin (65.2

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