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Take Control of Your Customer Service with These 6 Tips

Success

Quality customer service is your competitive edge. Everyone can have similar products or services, but what they can’t replicate is your people, how your employees treat your customers and how your customers feel when they are doing business with you. Their first belief is that service is important.

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The IRS Is Set To Hire 20,000 Staff

Allwork

Internal Revenue Service (IRS) is gearing up for a massive investment of $80 billion over the next two years to hire nearly 20,000 new employees, deploy cutting-edge technology, and revamp tax enforcement and customer service. With the recently passed Inflation Reduction Act, the IRS is allocating $8.64

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Raise your hand if you like automated phone message systems…

ProAssisting Blog

I know that they ask for this information—account numbers, PINS, last 4 digits of your social security number—so that the representative has your account or profile pulled up when they take your call but based on my experience 98% of the time, I have to repeat that information to them anyway… just ridiculous.

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Your Roadmap to Effective Office Systems

All Things Admin

Many believe that the terms “procedures” and “systems” are interchangeable, but that’s not exactly true. A system contains all the information you need to handle the accounting functions for your job. Procedures, forms, and checklists combine to create systems for how you get things done efficiently. Systems have many benefits.

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How To Build A Thriving Coworking Community

Allwork

Often an indispensable component of a coworking operations team, community managers are recognized for their warm and welcoming personalities and their ability to provide top-quality customer service. Their core mission is connecting people to one another, making sure everyone feels included and accepted in the workspace.

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Alliance Virtual Offices Partners With Syncaroo To Maximize Revenue And Streamline Operations For Flexible Workspace Operators

Allwork

Streamline Operations: Automating bookings free up valuable team member time and reduce the risk of error. This integrated solution simplifies workflows, making operations more efficient and reliable while improving customer service.

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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. How would you feel?