Professional Assistant Blog

JULY 17, 2009

Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. How would you feel?

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Success

JUNE 30, 2021

Companies use the system across any aspect of their enterprises, too. You may measure consumer NPS for individual products, customer service experience or even employee satisfaction easily and succinctly. High-Quality Products and Services. Just because you heard very few complaints does not mean customers were happy.

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The Small Business Blog

MARCH 23, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? keep it up.

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All Things Admin

JANUARY 8, 2024

Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Example: An organization’s email usage policy that outlines rules for sending and receiving emails, including data protection and confidentiality guidelines.

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Service Untitled

MAY 21, 2013

No doubt, it has been a tough week for customer service. Internal Revenue Service acting agency head, Steven T. Miller who is resigning from his post stated earlier this week: “I can say generally, we provided horrible customer service. A popular solution is to take it to social media.

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Stephanie LH Calahan

AUGUST 20, 2012

  I was hit by the lack of customer service too, but we can certainly learn from this story; so that is what I'm going to share today. Provide Customer Service Even If The Service You Are Providing is No Cost.   They gave one business day to come up with a plan.  iTunes [link].

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LEADERASSISTANT.COM

AUGUST 6, 2023

Her ability to quickly develop sound but flexible business processes and systems enables teams to scale at a rapid pace, and her executive presence offers leaders confidence and trust. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com.

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Eat Your Career

AUGUST 28, 2023

Please help me write a professional email to my boss, the senior managing partner, to ask for funds to attend the Project Management Learning Lab in September. The email should explain why this training is a valuable investment for my organization and the benefits I will receive from attending. system will be made public.

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Small Business CEO

JUNE 3, 2013

By definition, customer service is what you offer an individual before, during and after a transaction. While this concept seems simple enough, truly exceptional customer service is getting harder to find. The difference is that the personal connection you make with prospective customers adds value to your brand.

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Recruit CRM

JANUARY 25, 2022

Types of Recruitment Automation Software to Choose from Applicant Tracking System : To put it briefly, an ATS provides all-in-one solution for managing job applications, resumes, candidate data, emails, and job postings. Prompt Customer Support Customer service is crucial when considering buying a recruitment automation software.

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The Small Business Blog

MAY 4, 2017

We’ve provided several key ways to build customer loyalty and help make your key customers into regulars. Making customers feel special. A first important way to build loyalty with your customers is to make them feel special. Small businesses also usually go hand in hand with local business and local customers.

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Step It Up VA Coaching

OCTOBER 6, 2011

Did you know that great customer service can help grow a business? Those businesses with happy customers are more likely to have client loyalty and referrals—plus, more clients who are willing to pay top-dollar. If you are “wow-ing” customers on a regular basis, your business will stand out.

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Stephanie LH Calahan

JULY 1, 2011

  You might need a CRM system too. Powerfully Productive businesses know that effective follow-up is critical to success.    CRM stands for Customer/Client Relationship Management.  What sets Batchbook apart from all of the other Customer Relationship Management (CRM) tools out there?

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Office Organization Success

NOVEMBER 24, 2014

Whether you’re a coach, VA, or other service professional when you work one-on-one with your high-end clients you need to develop the “VIP experience” so that your clients feel that they are more than “just another client”. 3 Simple Steps to Creating Your Own Customized Marketing Action Plan. Sign Up NOW For Free.

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The Small Business Blog

FEBRUARY 16, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Getting Fired Up! So, now it’s more important than ever to get your team fired up. If you want your staff to work harder then step it up a notch yourself. OnlineOffice: Overview Get the Flash Player to see this player. It is the only means.”

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Allwork

MARCH 4, 2024

Establishing effective support systems for navigating work challenges. But my first, I would say, grown up job was at Wells Fargo, where I spent 13 years. And you make note of that or hear comments of someone saying, man, I have 300 emails not even track. So maybe email is not the best communication for that person.

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Step It Up VA Coaching

OCTOBER 25, 2012

And they’re things that are not always mentioned when we talk about customer service. What I’m talking about is more than just good customer service. ” When sending emails to your client, take the time to address them by name, like “Hi, Susan,” or “Dear Jim.” and proof your email before you send it.

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The Small Business Blog

OCTOBER 26, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Start-ups to save the UK economy says Digby Jones : The former head of the Confederation of British Industry (CBI), Lord Digby Jones, claims that small businesses alone will rescue the struggling UK economy. External Links External Links SynergyOne.co.uk

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Eco-Office Gals

DECEMBER 10, 2013

The process of making a transaction at a retail store and receiving a thermally printed receipt is so familiar that customers may think it is the only way to get a record of their purchase of products or services. They get crumpled up in pockets, lost on the dresser drawer or glove compartment, or thrown out.

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The Small Business Blog

JANUARY 25, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Keeping Track and Keeping Up: Are You Focused? We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. Sponsors Advertise Here?

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The Small Business Blog

APRIL 8, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Small Business Start-Up Idea – Sign-Making Service by Stefan Töpfer on Apr 09, 2008 Sign manufacture is a fun way for you to earn some extra income. The overall set-up cost could be from five to ten thousand pounds.

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The Small Business Blog

FEBRUARY 7, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Outsourcing IT makes small-business sense : FACED with the challenges of running a small business, growing numbers of owners are opting to rid themselves of one of the biggest: their information technology systems. — ST. Sponsors Advertise Here?

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The Small Business Blog

JANUARY 29, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk The worst business start-up mistakes by Stefan Töpfer on Jan 29, 2009 Although many people decide to try and realise their dream of starting their own business, unfortunately it often turns into a nightmare for them. Sponsors Advertise Here?

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The Small Business Blog

NOVEMBER 4, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk « Small Business Start-Up Idea – Fund Raiser Small Business Technology News Round-Up – 11/04/2008 » « Previous Entries This entry was posted on Friday, April 11th, 2008 at 12:30 pm and is filed under SME News Round-up.

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The Small Business Blog

APRIL 29, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Small Business Start-Up Idea – Weight Loss Consultation by Stefan Töpfer on Apr 30, 2008 In recent years there has been a far greater emphasis placed on the importance of living a healthy lifestyle. External Links External Links SynergyOne.co.uk

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Productivity Bits

OCTOBER 28, 2011

These are generally focused on sales activities, but also encompass other critical business functions such as customer service, marketing and technical support. Now the fresher approach is: “what exactly do our customers need and how can we fulfill that need?” Customer Support. Order Fulfillment.

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The Small Business Blog

MARCH 11, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Small Business Start-Up Idea: Image Consultant by Stefan Töpfer on Mar 11, 2008 This business is ideal for someone who has worked in the corporate world or the media for a number of years and understands the importance of image within it.

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The Small Business Blog

MAY 13, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Small Business Start-Up Idea – Party Planner by Stefan Töpfer on May 13, 2008 Organising a party can be time-consuming and stressful for many people. The overall start-up cost will range from £1,500 to £5,000 (2,000- 6,000 EUR, 3,000-10,000 AUD/USD).

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The Small Business Blog

MAY 20, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Small Business Start-Up Idea – C.V. Writing Service by Stefan Töpfer on May 20, 2008 The competitive job market makes it important for applicants to have a résumé that stands out from the pile. External Links External Links SynergyOne.co.uk

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Practically Perfect PA

NOVEMBER 4, 2014

He would often turn up to meetings without the correct supporting papers or they would have doodles all over them, which didn’t help his reputation. He was very self reliant so he didn’t want me to touch his unique filing system. Can you give me an example of great customer service?

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Eat Your Career

NOVEMBER 17, 2011

In this instance, it was at the expense of exceptional customer service. I’m talking about more than customer service now. I’m talking about the business rules and processes and systems we follow each and every day. Our entire customer service experience would have felt different. Post on Google Buzz.

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The Small Business Blog

AUGUST 7, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Smart Business Start-Up by Stefan Töpfer on Aug 08, 2007 Whatever you are planning a personal business or a small business, like SOHO-, SME, SMB-, Micro-, Home-, DIY-, Hobby-, Boomer businesses, the time has never been better for starting a business.

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Musings of a High-Level Executive Assistant

JANUARY 15, 2013

“Would you mind please giving some examples of frequent updates, next steps, follow up. I am always afraid sending too many unnecessary emails or updates. In one of my previous posts, I talked about frequent updates, next steps, and following up as written below. Thank you.” Getting a task done is not the last step.

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The Small Business Blog

APRIL 1, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Small Business Start-Up Idea – T-Shirt Design by Stefan Töpfer on Apr 02, 2008 There is always a great demand for custom-made T-shirts, ranging from sports teams in need of new kit to event organisers wanting promotional shirts to give away.

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The Small Business Blog

JULY 27, 2006

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Computerised systems now fall into two very different camps, the first are those that sit on your computer, and as such you need to take responsibility for ensuring you back your data up on a regular basis. External Links External Links SynergyOne.co.uk

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Practically Perfect PA

NOVEMBER 25, 2014

Anyone that lives and works in London will know that the first sign of snow will initiate a complete meltdown of all public transport systems from airplanes to buses and everything in between. My Executive was not impressed and so the very next day I signed up to a corporate taxi service – GetTaxi! Email: sales.uk@gettaxi.com.

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Professional Assistant Blog

SEPTEMBER 9, 2008

Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. They most likely will stop using your product/service, but also, they would end up telling their friends.

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